Inland Memorial Funeral Care Inc.

Jennifer was very professional with the arrangements and didn’t rush us to make a decision. When they came to take my mother, Marco was very kind and very respectful. Our service was beautiful and I couldn’t have asked for anything better for my mom

I used this facility for my dad and I was impressed with how they handled the whole passing with kindness compassion as well as prompt timely manner on retrieving my father from his nursing facility. Very professional and focused on my familys needs. Thank you mark and your employees from my family.

My mom passed at the end of August unexpectedly. Gracie walked me through the entire process start to finish with no issues. They allowed me to see my mom one last time as I haven’t seen her since June and drove all the way from Las Vegas just to find out the coroner took my mom before I got there. I have nothing but positive things to say about this place and will always remember what they were able to do for me! They do not want to Nickel and dime you like a lot of places do.

I recently lost my father and did not know where to turn to for cremation service. The social worker at the hospital gave me a list with numbers of low cost funeral services. I found Inland Memorial to have the best prices around. My family and myself are extremely happy with the cremation service that we received for my father. I will highly recommend Inland Memorial to anyone who wishes to have their loved one's cremated without having to pay high prices and receive timely and very professional services. I would like to especially give thanks to Lorraine Tapia who handled my dad's cremation and went the extra step to make sure that we were a satisfied customer. She is a very sweet woman who will go the extra step to make the customer happy.

The staff has helped us on a few occasions over the last few years. The are caring and understanding. The prices are a good guide to start with and don't change much. It's not a bait and switch operation. They handled everything and made the whole process go as smooth as possible. I would advise anyone to check them out. It is something we should consider having pre arranged. I'd like to thank them for there service.

Best services I've ever used I lost my grandfather to COVID and had no troubles with inland memorial a special thank you to Gracie Sandez she was so helpful, compassionate, and patient with my requests. I recommend this memorial service to anyone in need you will not regret it!!!

I just attended a service and it was absolutely beautiful and it was done so professional and correctly. Friends and family all appreciated everything it was a wonderful viewing.

We had my friends service at animal memorial and it was perfect the staff was perfect everything looked great thank you very much and I'm a memorial

Thank you Inland Memorial Staff for the service, guidance and support in and during a difficult time for my loved ones...everything thing from the time we contacted you to the cremation. Your selflessness and dedication to what you do shows and that adds to the peace, knowing our loved one was cared for all the way through...

The staff at inland memorial went above and beyond to make sons service great I strongly recommend inland Memorial for any one that has a loved one who past..

Excellent service during one of the worst times of our lives. Especially with the pandemic and all the restrictions. Gracie did the absolute best to help us! Thank You Inland Memorial

Helpful staff and great price for a direct cremation. I definitely recommend as all other places are very overpriced.

They were very supportive and helpful during our difficult time.

Handled my Brothers cremation professionally, timely, and respectfully. Reasonably priced.

Had my dad's, grandma's and grandpa service here. My whole family liked them.

I guess the best way to start this review in case you don’t make it to the end is DO NOT seek services here. There are many other places that will offer far superior service and hopefully have some level of compassion. The manager at the Riverside location Gracie Sanchez lacks compassion and professionalism I am surprised they are still in business. She always changed her answers to questions and missed her own self imposed deadlines. But let me tell the long story.

My father passed on December 16 in the early hours and we quickly made calls so we could have arrangements in place to have him picked up. He passed from non-COVID related heart failure at the Riverside University Medical Center and we didn’t want him to be there all things considered with the number of deaths currently. We started by calling a bigger named mortuary and the pricing was very high. We then called Neptune Society because we had gone through them when my son had passed but due to my fathers size they were unable to accommodate him but they recommended Inland Memorial so we called them. Their pricing was much better than the first place we called and they seemed to know what they were doing. Oh I wish we would have went with the other guys. First they took almost a week to pick my father up from the hospital then another week and a half to complete the cremation.

From the start of contacting them my Sister and I explained not only had our father passed but our mother had major surgery the day of his passing so there was no way should go into the location to sign documents but she could use DocuSign. The “manager” Gracie Sanchez was trying to push having my mother go into the Riverside location. I explained that due to her surgery she cannot get in and out of a car and because of the COVID risk we are avoiding leaving the house unless absolutely necessary. I asked for links to Urns and she sent me password protected links and links without pricing. I then called back and asked if we could purchase an Urn from another company and bring it to them. She said yes but later told my sister we could not.

From the start Gracie Sanchez touted a 2-3 week turn around on receiving the remains. Given this time frame we planned the services for a few days after the 3 week date. As most people would do my sister and I called with questions and to check on the status of things. As time progressed Gracie Sanchez decided that are calls requesting the status was too much and told my mother she would only accept calls from her and that my mother was the only one who could pick up my fathers remains. Once the 3 week mark hit Ms. Gracie Sanchez was unable to tell us where my fathers remains were or if we would get them in time for the service. My sister called the main number for the company to see if we could get someone else to help since we were no longer allowed to speak with Ms Sanchez. When my sister spoke with someone at the Hemet location she was blown away by their kindness and compassion they said they would look into the matter and have someone contact her. Well low and behold Ms Sanchez returned my sisters call and immediately demanded to know why my sister called another number, my sister explained you told me I couldn’t call you. Needless to say this conversation was not a positive experience, Ms Sanchez was very rude and used this time to defend her lack of compassion with being overwhelmed. Her incompetence in the handling of this whole situation left both my sister and I in tears and my mother completely stressed.

In the end Ms. Sanchez contacted my mother an hour or so after talking with sister saying she would have my father at 3pm and due to my mother health condition she would allow one of her daughters to pick up my father (just not my sister).

I can say I am relieved that this whole experience with Gracie Sanchez and Inland Memorial is over. Losing my father has been the single most traumatic experience of my life and I would expect someone working with grieving families would have some level of caring and understanding.

The way Gracie handled my family’s grievances due to my uncle passing . I would HIGHLY NOT RECOMMEND THIS PLACE!!!! The way the whole situation was handled was totally wrong and not respectable at all. To tell my cousins they could not pick up remains due to her lack of respect and professionalism with a catty attitude to a family who is in grieving,I don’t think I could ever recommend this place EVER. If I could I would give “0” ⭐‘s. there definitely needs to be training for staff on handling families who are mourning.