McArthur & Associates Insurance Agency LLC

I have been a customer with McArthur & Associates-Nationwide for over two decades. I have bundled insurance and as life changes, so do my policies….Susan McArthur and her colleagues make sure to always provide exemplary customer service, no matter what circumstances may arise! Because of them, I can sleep at night knowing I’m protected. Thank you for ALWAYS being on my side. Five stars all the way *****

I would 100% recommend McArthur & Associates to anyone! We have great coverage at a great price. I am always able get a straight answer, even if I ever feel the need to make changes to my policy. They always make sure I have exactly what I need. I would say with certainty that it’s the personal attention to my needs that sets them apart from all the rest!

Nowadays, you really can’t find many businesses with a staff like this one. They’re all so kind! And the office is so clean and inviting; you really feel comfortable while you’re there.

Do yourself a favor and get insured with these people! You won’t regret it.

Andrew / Andy Bell has been prompt with his responses and has always been eager to help. He's easy to work and overall very nice.

Thanks Andy! I look forward to working with you more often. :~)

Our company has used McArthur & Associates for probably 10-years or more and they never disappoint. We often have unusual requirements from our customers who need proof of Liability, Auto and Workers Comp and other such things. This past month we have had an amazing number of customers who need a certificate of insurance right away for emergency work, etc. and they always come through for us. We always have need of updates and revisions because of owner and management changes to the properties we work on, it seems like our requests are never ending, yet the McArthur group always gets them done on time. I have always thought we are high maintenance clients and not easy to work with due to the nature of the beast, yet they patiently work through all the weird requirements we send them and patiently submit and resubmit until everyone is happy. We can’t thank them enough for all their hard on on our behalf - they are awesome!!!

I have never had better or more personal help from an insurance agent! Rachel McArthur is always professional and kind. She patiently explains things and has helped me get affordable and complete coverage.

I have been with agency for more than 10 Years. I've always had excellent service. I wouldn't go anywhere else. We have 4 different policies and they alwAys take the time to make sure our coverage meets our needsand that we receive all appropriate discounts, thank you!

I've been with this office over 20ty years!
They always answer the phone or get back to you ASAP!
If you like someone that treats you at the highest level of care!
This is the place 🙌
Steve Pasas

I've been with them for 13 years
When I get calls from other insurance co's they stop talking when I mention I'm with Nationwide.
Enough said.

Everyone here has always been so helpful when I have needed to ask questions or make changes to my coverage.

Very helpful

A mí me agradó la atención que me dieron el año pasado!!

Drove to 3 insurance companies today via Google maps which claimed they were open and were not. If you are working from home you still need to update your office hours on Google maps.. apparently too advanced for nationwide and progressive leadership

I hope the company provides customer service training to Suzan, a person who is unprofessional.

Horrible service after years of being a customer I’ve had many times where the service from this agency was not great when I called to cancel due to poor pricing etc no one would call back or follow up after many calls the office women I spoke with said she would email a document to cancel well she never did she waited for the owner to come in and have her call me when she asked why I was leaving I told her poor service and price she was arrogant enough to state that was impossible that her office gave me poor service when I confronted her about such an arrogant comment she was more nasty and tried talking down to me please do your business elsewhere my new company has far better service and higher coverages for less cost