NAPA Auto Parts - San Luis Auto Parts

Great customer service- got me my auto part quickly and waited patiently for me so that I could apply a AAA discount for the part and save a few bucks. Thanks for being friendly and patient.

Awesome customer service!! We were having a hard time finding the correct sized ball hitch for our travel trailer. Once we bought it here and took it home we realized we didn't have a big enough socket to get it tight. Came to Napa to get a huge socket and breaker bar (with help from Evan). Went to the parking lot and realized that the design of my system wouldn't allow the socket to fit around the nut, so I went back inside and Evan did his best to help me. He then recruited Ron for further assistance and we were able to get everything squared away right in the parking lot! Truly above-and-beyond service! Thank you, Evan and Ron!

The sales associates actually know about cars. They can look at belts and tell you what they came off of, bring in a part they will help you find a replacement. These guys are old school know about cars.

The guys at the SLO Napa went above the call of duty to help me get what I needed for my repairs

I want to say thank you to Kim and the rest of the staff who helped me today.
I've had such an emotionally and physically draining week.
From the Joy of our boys wedding to the sadness of one of our girls having a horrific car accident I still had so much yet to do before I could travel 7 hours home.
I came in for a roof top luggage bag and found a wounded bird in the parking lot next door.
Kim, your heartfelt help with everything I needed was much appreciated.
You were a tremendous blessing today.

Thank You for your kindness.
May it always be returned to you in kind🙏👣💜

Customer service is everything and NAPA in SLO is the best. Stopped in for a battery and they not only sorted out the right one for me, they installed it one the spot. Extremely friendly and competent staff. And they stand behind their parts!

The employees are extremely friendly and extremely helpful when I called in on the phone asking if they have the part in stock and oil filter the guy went out of his way to make sure even suggested how to make it so it was on the back counter when I got there to pick it up and make it very easy so I love going to the store not only because they actually have parts that are correct work and I don't have to go back to get different parts because they're always right the very first time and very easy parking here you can park on the street or in their lot
I am very happy with the store

Walked in there and was greeted with a " Hello ", asked for my part and after a few moments the part was found. Juan went above and beyond the call of duty and installed the part as well. The customer service here is wonderful! Thanks for making life easier !

Big Mike the boss man and young Even the protege are two of the nicest dudes you can meet. Had the parts I needed, super helpful, kept the door open for me even to pick them up before they closed. If you need ANYTHING! go to Napa on marsh.

The team at this NAPA are fantastic! They know their stuff! If it's not in stock they'll search for it both inside and outside of the NAPA network, bring in parts same or next day if it's at other regional stores or main California warehouse. They call you with updates and do follow up calls too! very competitive prices! Quailty parts, supplies, and tools, large selection of automotive and heavy duty batteries. Plus they know how to look up parts in their books at the counter ("old school") if it's not readily on the computer at each person's work space. They're also not afraid to ask each other questions rather than tell the customer "sorry, I can't help you with that..." Open 7 days a week and great short access on and off 101 N or S. I am a regular customer for both work and personal needs. Was there again yesterday, walking the talk here! Go SLO NAPA! Andy. SLO, CA

Great customer service!! I needed a battery and Jeremy was more than helpful finding the right one and installing it right away! I will definitely be a repeat customer.

Napa Auto Parts Ron did everything I needed, including better contoured windshield wipers, new struts, and a battery that fits properly.

Auto Zone's battery was not a good fit.

Now I need more help for my car such as all season Michelin tires, maybe new wheels too.

With the exception of one person who shall remain nameless (she's been there forever so repeat customers will know who I'm talking about) this place is great. One of the friendliest and most knowledgeable parts stores I've had the pleasure of doing business with. They usually have what I need for my 27 year old pickup, and if not they get it fast. I've always trusted the NAPA brand parts over autozone, O'Reilly, etc and the prices are comparable. This is the first parts place I call when I need something and I'm in the area (I grew up in SLO but moved away for college).

We were traveling back to LA from Monterrey and our 2018 vw beetle sounded an alarm that our coolant was low. We immediately pulled over and called AAA and were told they don’t take care of roadside service like that. I called the Napa store and even though it was 2 minutes before closing the kind man said he would be happy to help if we came over. He was so kind to us and we were able to get back on the road to LA! That is customer service! Thank you so much for helping two almost stranded ladies!!! For any auto needs we have in the future NAPA will be our go to store!

This NAPA Auto Parts store has been here for years and has all the auto parts you would expect a Napa Auto Parts store to have.
I recently went on a holiday and they had everything that I wanted, and the counter help was a nice guy.
The parking lot is free, has accessible parking, and there is an accessible entrance with a short ramp.
If you're looking for a Napa Auto Parts store this is a good one.

Excellent Napa Auto parts supply at this location. Well stocked and one of the best Napa parts house on the Central coast. Ron is a great counterman at this San Luis Obispo Auto parts store, easily accessed in downtown SLO.

Update: Went back and replaced the battery for a new one, customer service was very helpful. Highly recommend this place now .

The guy I dealt with at the front was very rude to me and sold me the wrong battery for and I wasn't even slightly close to the right battery.

Helpful and knowledgeable staff. Excellent service every time I go there.

Excellent and knowledgeable staff. Called ahead for availability and they happy to set aside for you.

The staff is always helpful here. I usually go here when I need random stuff that most other auto parts places don't have.