Chase Bank

I got there with an appointment for notary service, but the person assigned by default doesn’t have the license. The brand manager Glady welcomed me quickly, and offered to help. She is very professional, caring and responsible. I recommend this branch and look forward to working with her in the future.

The man greeting people on 06/12/2020 at 2pm was incredibly friendly and he helped me out a lot. The other 2 bankers he connected me with were absolutely great! Thank you for being so welcoming and kind to me!

The teller Jean, was very kind and courteous! She was knowledgeable and willing to help me with my name change question. Please thank Jean on my behalf for the excellent customer service on 8-14-2020. :)

Jean is a true jewel. She's so kind, knowledgeable and gives the best of the best service. Chase Banking please make note of this Amazing employee!

Wonderful bank, awesome staff. Everyone is friendly.

Wonderful staff and a great place to stash your money.

Get friendly personnel. Many bank services.

Big bank, people very friendly, even counting my you loose change for me.

General banking is ok, but anything further is all handled by corporate. No more loan officers. So unpersonable. There's no individual to look at different factors in unique situations when applying for a loan it's all decided by a computer now. Tried to get a $3,000 auto loan to build my credit with an $18,000 down payment and was denied. Lol. Seriously guys? I mainly just have lack of credit and not bad credit. I figured that would be a NO BRAINER LOAN. A bank with a loan officer would have easily approved my loan. I'll just purchase my vehicle all cash and go to a different bank with my collateral and get a loan.

Things are not right in this branch. Over the years things went wrong. People in this branch made this branch my "home branch" without my knowledge, and I did not know it for years, until today. In the process of removing myself from this branch, I learned that all chase bank customers are supposed to get a call from the bank three times per year, and suddenly after years of not calling me someone who claims to be a chase bank called me today. This is so off putting, receiving a call from a branch that I don't live by and have never lived by, and I don't even know this person and this person says he has not even looked at my account. I find it very odd. My guess is that he is just following the "call the customer" task, which, in my case, was totally neglected for years.

And there's another sketchy incidents associated with a person who WAS working there, but I don't want to publicly state what happened. I googled it and found out that he lost his license as a financial advisor.

They should not have made this branch as my "home branch" in the first place. I don't live there nor visit the area at all.

There are so many chase bank branches, just don't use this one for anything.

Big bank... fees if you go under $1500 in a checking account... also, little to no help on PPP questions, always saying go to the website... as if I had not done that already. Makes you feel like a small fish in their large pond.

Terrible experience visiting this branch. The bankers were not helpful at all, even providing incorrect information. Will never come back here again.

Terrible experience. They did not want to serve me because it was 4.30 pm and it would close at 5.00 pm Bad service

Customer service is too bad. Sandy unprofessional banker not friendly at all.