Big O Tires

Awesome experience!
Steven was so helpful!
I purchased 4 new tires and had an alignment done.
He was very knowledgeable and had great customer service, very kind and knew that I was watching my budget.
He found great tires that would work for my budget, and also did a full inspection on my car, letting me know a few additional things that need to be done.
I highly recommend Big O Tires.
Ask for Steven, he’s a rockstar!
It was also very clean and tidy in there, I like that!

Store Manager Criselda Ventura is very accommodating. Explained very well the status of the vehicle after performing maintenance. Discussed well what needs to be done in the follow up car maintenance to ensure safety of driver and passengers. Will definitely come back and do all maintenance check ups, repair and other services in Big O Tires-Parkmoor Ave. I highly recommend Big O Tires and their services.

The Best place for TIRE repair.
I didn’t have an appointment, did a walk-in. Was politely told to wait for 45-50 mins. The technician carefully inspected the problematic tire( had a staple). The tire was fixed in no time, had a wonderful experience at this place. Do recommend, Jorge is the man to go.

I have come over 3 times already within the last month for miscellaneous things for example, replacing tires, allignment, roaters, diagnostic etc. Great customer service, very knowledgeable and accomodating. Sandra and her team are the best!! Definitely coming here for all of my car needs.

Top tier customer service. I felt like I was in a hidden gem of great customer service and care. I rarely do reviews as customer service should be something every business lives by. However, Mike (the owner) and his team at this location blessed me beyond words. Thank you for being attentive, understanding and helping me. Love mikes motto - “ That is what we do here, we take care of our people” everyone needs to live and walk like Mike does. I pray an abundance of his life and his family. Thank you

This location of Big O Tires is always very helpful and kind. Sandra is considerate and caring, she explains everything thoroughly and helps break down the receipt for you so you know what your costs are. Viet always does a great job fixing any issue brought to their attention. I go here for all my repairs - suspension, tires, oil changes, etc.

I had 4 new tires put on my 2017 Rav 4 today at Big O tires off Parkmoor. I made an online appointment yesterday - and spoke to a very nice and knowledgeable associate, Criselda. She helped me select great tires, confirm the appointment then give me a bit of information on what to expect. Once I arrived, the staff was very welcoming - and the waiting room is comfortable. I got my 4 new tires installed and a headlight bulb changed out. I want to thank the team at Big O tires for their service.

Thanks Michael & Blonde Pink hair Lady. Michael really guided me well with the purchase of the tires for my car. They made me very comfortable and treated me well. Great customer service. On tires, I will post my reviews after few days.

What an amazing experience all around at this location. Not only did they have a great set of all season tires that ended up costing ~$200-$300 less than all of the tire shops In a 30 minute radius (Sumitomo A/S), the customer service was SO PLEASANT. Prior to calling this location, I was hunting around for deals and getting prices over 1k for a set or being told the tires needed to be special ordered. In addition, most of the people I spoke with sounded like they could care less about my business. That's when a quick search led me to this location - the kindness, enthusiasm, professionalism was on point. After visiting the location the team was super helpful with guiding me to the right tire, the additional warranty you can pay for protects the tire for up to 3 years! Install took a bit long but they were busy so I can't blame them. 5 stars - don't think twice, give them your business!

I recently had an exceptional experience with Big O Tires that I couldn't wait to share. Their customer service was top-notch from start to finish. The staff was incredibly knowledgeable and went above and beyond to help me find the right tires for my vehicle.

What truly set them apart was their same-day installation service. I expected to wait, but they had my new tires on my truck in no time, saving me from any inconvenience. It's not every day you find a tire shop that can deliver on this promise.

And the best part? The pricing was impressively economical. I felt like I got a great deal without compromising on quality. Big O Tires made the entire process stress-free and affordable.

I highly recommend Big O Tires to anyone in need of tires or automotive services. Their combination of excellent customer service, same-day installation, and competitive pricing is truly a winning formula. Kudos to their team for a job well done!

Shoutouts to Chrissy & Alex for the amazing and efficient service today. They run a tight operation in a stressful environment, which is not easy. This location in particular does a great job with Teslas. ⭐⭐⭐⭐⭐

Sandra is the most amazing, professional, knowledgeable, and friendly service representative ever. She was quick to assess the issue with our tire and recommend a solution. Her mechanics were very thorough, fast and skillful. We were successfully back on the road within one hour. Big O Tires is the best!
Thank you!

Great customer service the staff is very helpful and will work with your budget to get you back on road safely. Definitely recommend the service here for vehicle and tire maintenance

It started with the phone call. We called to inquire about tires, pricing, timing for an installation - and the friendly/professional man who answered was polite, smart, efficient...I was impressed and booked an appointment for four new tires.
Carley was my onsite contact - very nice.The whole Tire installation was smooth and punctual - and professional.
I am a Fan!
Bonus: there were two rebates.
Later, returned to get tires aligned - again, the staff is so cordial, smart and easy to work with.I

Came here to “splurge” with 2 new Michelins.
Sandra helped me with the paperwork and showed me options I can to choose from. Also added alignment.
Overall it may be pricey, but it’s done thoroughly and correctly.

You can go to a cheaper store, but you get what you pay for, so watch out.

Total time took about an hour. Went for a walk and it was ready when I returned.

After experiencing terrible service at American Tire, with over booking of appointments that continued to be helped in front of me despite me standing in line for over 30 minutes just to reach a counter person. I tried Big O Tires. What a huge difference... I was helped right away and they don't take appointments for the reasons I mentioned... I had my tires installed quickly and treated professionally.

My experience was absolutely great
Carlus was very professional and kind during my visit , he walked through the tire specifications/ warranties and performance of my new set of rubber.

They were great I will go back there again next year always great service is nice people and you get a lot for your money or an oil change and what's included with it.

The staff at this location go above and beyond for the well-being of your vehicle and yourself. They are knowledgeable about the services they offer and give you an exact time you will be waiting. Sandra was the associate who helped me with my appointment setup and she gave me great advice to swap the rest of my tires at the same location. I will be gladly doing so.

This review is for the tire service. I made an appointment for a tire rotation for my sedan and Steven was my contact through the entire process. He was very polite and communicative. The tire rotation was done in about an hour and cost ~$50. They even torqued to specification, which some shops don't do.