Boot Barn

Love this place, but....... I was just given a pair of uggs for Christmas (purchased from here) which were unfortunately too big. So I brought them back and exchanged them, but they didn't have the same ones in my size, so I had to pay an additional twenty-five bucks for a different style (the kind with three wooden buttons up the side) the employees were cool about the exchange and managed to squeeze a couple more hundred bucks out of me for a few cute tops. But then..... The first day I wore the boots, a couple hours in, they feel a little floppy, so I look down and realize that four of the six buttons had fallen off and been lost. It's more of an ugg problem than a boot barn problem so I'm leaving my five stars up for now. I'll update my review accordingly after I go in and see how they handle the situation.

First time visiting, Went in to buy a pair of Wrangler Jeans 👖 for a present 🎁 , Sales people all very nice and helpful, that’s a huge plus when I shop. The supply of boots 🥾 they stock MASSIVE LOL , if you can’t find boots there that would be a shock Great Job Boot Barn 👍

Amazingly stocked store off Santa Rosa Ave. Tons of product from Cody James, Stetson, Hawk, etc. They also have jewelry and plenty of good ol cowboy goods, wallets, belts, boots, etc. Prices are accommodating as well.

Wonderful spot for boots. I mean great choices, good coupon system too always nice to have $25 coupons fpr future purchases

BOOT BARN SANTA ROSA CALIFORNIA
Needed a pair of logging boots. Called our local store, nope, then called the Santa Rosa store.
WOW! They had them, we drove there, & what a SURPRISE! Whomever their Manager is or are, they know how to merchandise. No wasted space & nearly everything to fit out the modern westerner was available. Not just boots, which if you can imagine it, they've got it. Men's wear, Women's wear, belts, jewelry, tops,bottoms. The way a store should be stocked. Great associates, attentive, helpful.
Cons? Their cash only register has a committed attendant who isn't allowed to help anyone else. I didn't notice any cash payers during the 15 minutes in line, which was OK as it was super busy & all employees remained cheerful & helpful. That's an additional "nod" to whomever does the hiring.
It was a little difficult to find, being in the back of a strip mall, but we were from out of town & unfamiliar with streets even with GPS. We phoned for directions & easy breezy after that. Until some yahoo decided to pass all the traffic on the street in our lane. Then made a U-turn again, going down the way he was headed & up on the sidewalk to get into Starbucks! IDIOT. But, after that, the exceptional staff at Santa Rosa Boot Barn made one feel welcomed & wanting our business & pleased to help us, plus a very attentive & nice Security Officer.
Thanks you guys!

Good selection of western wear and great customer service.

Awsome prices nice country clothing..an boots

My wife was looking for cowboy boots for a very long time, and she found them here at the boot barn.

Western paraphernalia galore. Do you need a new cowboy hat? Do you need new cowboy boots? Do you need a bolo tie? They have it all here

The staff was exceptionally helpful, and the store is very clean.

We had a great shopping experience, at the boot barn. Yeehaw.

Staff was on her second day. She was very nice. They don't carry Dr. Martin work boots anymore. My husband had been buying them here for years. Sad

Easy return! A young man noticed When I 1st stepped in line . He asked if he could help and open to a new register.. Pleasant experience. I didn't catch his name, wish I had. Return was on 10 /13 /22 at 7:14 PM . :)

The staff here was super friendly and helpful. We came here looking for work boots for my husband. He needs a certain type because of his work environment and the staff was knowledgeable and very friendly. They had clean, thick socks for him to use while trying on the boots. We left happy with the purchase and will return when it is time to purchase another pair.

Super friendly service. They open the door for you and welcome you in. The place felt very well staffed.

The staff are very helpful, friendly, and courteous. Boot Barn has a wide variety of everything and a greater selection of work clothing/accessories for women than any other store I have been to. I'm sorry I hadn't shopped there sooner. My first visit was for work however, I will definitely shop there again in the near future. Keep up the good work Boot Barn!!

I love the Boot Barn! Hanna has been there for about 5years or so, she's absolutely awesome! I met Michelle and They have a new (to me) Hanna too. They are a great team and the vibe makes you feel welcome. Thank you so very much! I can depend on them having exactly what I'm looking for, high Quality products. I love the belts, jeans and omg the boots are the cutest ever... almost forgot about the adorable purses😍 I recommend you stop in and check it all out. 😇🤩

I went in looking for a pair of women's cowgirl boots and walked with a pair that fit me perfectly. I tried on four pairs of boots. This happened very easily; if it weren't for the salesman that offered me advise and educated me about the different style and types of boots I might have not purchased any!!! Thank you Spencer Scruggs. It was a pleasure doing business with you. Looking forward to shopping there again and again.

Great boots and pretty fair pricing. Great supply of Stetsons too!! The staff is great and very nice but dont always look like they wear boots or know much about them but still kind and very helpful. This is my go to for wranglers, western boots, work boots and great prices on carhartt work clothes too!!!
🤠🤠🤘🤘🇺🇸🇺🇸👢👢🤙😥🙌🙌💪💪💪

This is one of my favorite store. They were very helpful, I didn't know they can stretch out a boot to help it fit better. I will definitely return. Great service

Great customer service and help offered, without being overbearing. Competitive prices, and a plus offering a military discount

Love this place!! Staff are so helpful and sweet, all of them 😊

Super comfortable best shoes I've ever had