European Sales & Service

Thank you Richard, Jessie, and Pat for a 5++ star experience starting with my first contact with Jessie to arrange the pre-purchase inspection of my 1960s 230SL. You helped me understand the car's condition so that I could make a sound decision. After I decided to purchase the car, you did a very thorough "maintenance" service. The car had been sitting in storage for awhile and needed some TLC; we took it out for a long drive afterwards and were very happy how it drove, accelerated, etc. I really appreciate how you listened to my concerns/questions and how Richard walked me through the details of the maintenance work. Richard has deep knowledge of w113s and I feel lucky to have found him and his team. I live more than an hour away, but I will definitely return to European Sales & Service to service my car. Additional benefit is that the team there is super friendly, professional, and very responsive.

From the very first call, they were very friendly and professional about answering any questions we had about our vehicle’s service. They made sure to follow up with us about everything that was going on and the experience was above and beyond anything that we had expected. They treat you like family and all the people that work here are genuinely there to help you and to take care of you. We had never been here before this experience, and now we have no reason to go anywhere else for our future service needs. This is the only place we recommend you take your vehicle! You will not be disappointed!

Can't be beat for service, integrity, congeniality or quality! I would reccomend to all Mercedes owners. Richard the owner is absolutely fabulous. He really knows his stuff. Finally a great place to bring my car ; ))

Great place to take your Mercedes-benz.
Richard and his team @ ESS are a great bunch. And I appreciate the professionalism and experience they show every time you walk in the door. I believe they have our best Interests in mind as a customer and I feel confident that my vehicle was handled with knowledge, kindness, and care.

I highly recommend this place❗❗❗ I needed some service done on my car asap since I was over due for an oil change. I called Mercedes Dealership and they didn't have any available appointments until 2 months out. So I called European Sales & Service and Richard was able to take me in same day hassle free!!! Very friendly and professional the team did a very great job!! I will definitely be back.. Skip the Dealership and come here instead!! Thanks Richard for the Complimentary bottle of wine 🍷.

Richard and Ryan are the best. Always so helpful and friendly and do a great job on my Mercedes. They also keep a history of all that is being done to the vehicles. Very honest. and are willing to work with the customer. I recommend them highly.

This is absolutely the best Mercedes-Benz repair shop I have ever came across, I drive only Mercedes and know quite a lot about these cars - one of the most important is that you don't give your Mercedes to just any shop to work on it.
I have been going to this shop for over 4 years now and the guys their: Richard his son and the whole crew are truly my friends already, they are very honest helpful and extremely knowledgeable!
These guys don't touch nothing but Mercedes-Benz which makes it very exclusive and at the same time much more personal than the experience that you can get at the dealership.
I always recommend them to all of my friends that drive a Benz, and since they are friends to me I decided to recommend them here as well.
Best Mercedes shop ever!!!

Very honest and professional!! Richard, the owner is a man of integrity! He takes the time to personally explain why and what you should do to take care of your Mercedes Benz. It's the only place that I will take my Mercedes Benz for all services. I've known Richard since the mid 1980s.

We have been clients for over 10 years. Superb service and Mercedes attention to detail. Approachable,knowledgeable, craftsman Richard runs the show with his fine son Ryan. If you love your Mercedes you will love the very affordable European Sales and Service of Santa Rosa.

My family and I have taken our Mercedes here for years. Always the best service and help from Richard and his team.

This is a company that is well ran from the top to the bottom. ES&S always answers its' phone, performs work with a keen sense of attention to detail, the shop is always neat and organized, and is extremely knowledgeable about all things Mercedes. In addition to the above, Richard (Owner) is an honest person who puts ethics and moral above dollars which is not always the case in this industry. I would recommend 10 times out of 10.

Hands down the best Mercedes mechanic in all of Sonoma County. Their shop rate is very reasonable as well. My father was a mechanic so I am very picky - these guys meet and exceed my high standards consistently for the past 13 years.

I'm a car snob as far as repair goes as I have worked for five dealerships in my automotive career, these guys are the real deal. Sometimes they take a little time but that's because they are very thorough and professional. If you have a Euro car and live anywhere even remotely close(as we do) bring your car here so it's done properly...nuff said"

European Sales and Service put the “P” in Professionalism, the effort they put into my automobile; to satisfy this customer was outstanding.My car is like it never ages, with the service; it receives from European Sale

Great service. Thoughtful, honest, straightforward. Car done in a few hours, returned super clean inside and out. I’ll be skipping the dealership from now on.

First thing that I noticed was how clean and organized the shop was. Knowledgeable mechanics and they are very tedious with the services provided. Very friendly staff and it’s the only place to take a Mercedes in Santa Rosa.

Best place to bring your mercedes. Richard knows this cars better then anybody in town.

Richard is a true professional. Fixed the issue the same day as promised. Thank you again for the great service.

They worked us in on short notice while we were helping some friends with their vehicle. Thank y'all!

The guys here are knowledgeable, keep you informed about the work they do, and they get it done quickly