Goodyear Auto Service

I was a bit unsure about this place because of the ratting(it is 3.7 at the time of this review). But I gave it a try. They did a very good job on my car and gave me a good review about what needs to be changed. I had a wobbly rotor and the car needed an overall service. What I liked was they gave me a long term option and a short term fix(cheaper ) for the rotors and left it to me to decide as per my need. I don’t know how they ended up with an average rating, I think they did a fantastic job on my car.

I made an appointment on line. Easiest booking experience I have ever had on ANY web site! And impressed that the appointment was automatically entered into my Google calendar. Impressive! Check in was a breeze - even though they were short handed when I arrived. Wayne Smith expedited check in, and my service was done ahead of expected pick up time.

These guys were great. I really trust this show to do the work correctly and on time. They are professionals and treat me with respect.

I bought my tires online through Goodyear and chose this location because it was the closest to my work. I am so thankful I did. Service was done in less time than I was quoted but more importantly I walked in and was actually greeted and spoken to like a customer and a human. They were even nice enough to stop and help someone fill up a tire for free and swap out a spare for another person. It's the small time you set aside for people that matter the most and bring you back business. It seems like Goodyear is turning into what Les Schwab used to be and they've converted a customer for sure.

I went there because my tire pressure was off and they check all for my tires instantly and very polite and professional.

I have been there more than a few times over the years. They offer good quality tires. I had them do brakes only once that I can remember. Never had trouble with tires I purchased from them. They didn't try and hard upsell me on anything I didn't need either.

Helpful, friendly, and professional. Received excellent service and an excellent product.

Wayne is great. His customer's service skills is beyond doubt one of the best ones I have experienced. Keep up the good work Wayne!

Came here from out of town needing a tire replacement. Was meaning to drive 8 hours back home, and these guys had it done in 45. Technicians did an awesome job. Customer Service Associate was incredibly helpful, professional, and kind. Made this little hiccup in a road trip so smooth!

I showed up 2 hours before they closed on a Sunday with a flat tire. They were all booked up and had no time to do anything. The said I could leave the car there incase someone didn't show up for an appointment. An hour and a half later, they called me and said they were able to squeeze my car in. When I got there to pick up the car, the guy didn't even charge me. Great customer service and they actually care about their customers. What more can you ask for?

On a long shot I swung in hoping to get help with a trailer hitch I didn’t have the right tools for. Thankfully they had time to throw it in a vice and tighten things. Have to move the travel trailer in the morning so this quick fix on something they normally don’t mess with really saved my bacon. Thanks Goodyear of Bothell WA!

As a rookie driver, I freaked out when my car displayed warnings of low tire pressure. Winter times can be harsh for the tires and so I drove up to this tire shop the next day. They seem to have plenty of services but I went in just to get my psi fixed. Employee there fixed the issue in just a few minutes with no charge. Will likely come back to this place!

I took my car in for an oil change and they were able to get me in within 30 minutes even though I did not have an appointment. When they were done, they said everything looked great except that my rear tires were down to the legal limit. They looked up my car's record on file and saw that I had purchased new front tires a year ago and they offered me the same price. And, since I am going on a road trip to Montana tomorrow, they made some calls to another store and found the tires for me which will be installed tomorrow morning at 7:30AM so I can get on the road with safe tires. This is above and beyond what I would expect and Robert, the Assistant Service Manager was extremely helpful. They take great care of me here! I highly recommend this location!

These guys have always been great to me. I've been going to this location for several years now and have had little issue with service, their prices, or quality of their work. Scott and Wayne have always been super polite and helpful to me, as well as Manager Mike. Best of all, I have never felt any sales pressure from this location which makes it a more comfortable experience.
Thanks guys!

The Goodyear technicians did an outstanding job on aligning the wheels of our 3 cars. Mike, Wayne & his team kept us informed of every step in progress of our job. Staff is very polite and place is neat and clean. No pressure or sales gimmicks- just plain honest recommendations.

Kudos to Goodyear team in Bothell!!

Thank you for servicing our vehicles.

These guys are AWESOME!! Scott Roe, the assistant service manager, took me in on Memorial Day, in an emergency, and while it should have taken the whole day or even two to get to it with the work load they had, he jumped on it, and got it done pronto. I can't thank these guys enough for helping me out in a tight spot. They have won a customer for life. Thank you guys!

I noticed my car had a flat tire at work. I came to Good Year without an appointment and they were able to fix the tire right away. The whole thing took less than 45 minutes. This service was free and came with an estimate for 4 new tires.

Well about a week or so ago my day started off with a flat tire. I came into this Goodyear store and right when I walked in I was greeted by Rick the service manager. Told him my situation with my tire and he said no problem he would get someone looking at it for me! Lucky for me one of their tire/service guys Scott was just starting his shift and said he would have me done in 15-20 mins! About 10 mins later my tire was fixed! Better yet even though my tire was not a tire made or purchased through them, they told me it would be no charge. I was kind of in shocked that a Auto shop would do something for free. Before i left they told me if i ever needed tires and or service done on my cars that they would be more than happy to take care of any of it. They have earned a new customer and I will be recommending them to family and friends. Thanks for everything Rick and Scott!

Great attention to customer needs. Ive had multiple services at every tire shop in bothell. From discount to schwab, and this store continues to handle their customers the best. Scott and all the techs explained the services in detail and even helped with over looked repairs from other shops. 10/10 will return with friends and family vehicles.

Have brought my vehicles here since they opened. They have always been great to work with and have kept my cars running well. They have done big repairs to putting new tires on for my all my cars. I feel confident in them and highly recommend them. The staff is also very nice to work with.