StoragePRO Self Storage of Santa Rosa

I did my rental agreement online but at the storage facility I was so pleased with Lori. She was so kind and so helpful. She was able to assist me with getting my code to be able to have access to my unit. She walked me through the whole process once I was there and answered all my questions. It is clean and from other customers that were around, every one is very respectful and kind. I felt very safe. Thank you Lori you go above and beyond with customer service.

The facilities at Storage PRO are first class, but even more important, Cathy and her team are true professionals, there to take care of every need. They have been a complete pleasure to work with! I would go back to StoragePRO in a second!

Very easy rental process. I registered over the phone during off hours and was escorted to my new rental unit a few hours later. Excellent, smooth process. Thanks, guys!

recently downsized from a larger locker to a smaller one. Cathy was instrumental in helping us save some money and taught us how to condense and utilize our space better with shelves and better spacing. She found us a fabulous locker nearby and made our move easy. She is a wonderful personality, leader and representative of this company. She knows her stuff and runs the facility well. Can't say enough about her help and kindness. She is the person to talk to at this facility. She will help you no matter your needs. I have been very happy with Storage pro

We rented a storage unit from StoragePRO for a number of months during a house renovation. All our furniture came out the same way it went in. Nice and dry, no dust or cobwebs or any traces of vermin. ProSource is clean, well lighted and has friendly service.

Roger P.

Great staff . Great facility . Never had a single issue in my many years renting there . Only reason I left was moving into a bigger space and no longer needed a storage unit . Highly recommend .

I had my storage there from 2016 to 2023. The facility is very clean, safe with easy access. I can't say enough positive things about Cathy Hepsley. She is incredibly friendly and approachable, readily available to answer questions and very professional. It is without exaggeration: I needed the storage for only about one year and because of Cathy, I stayed for 7 years. Storage Pro is very lucky to have Cathy on their team.

The space was clean and very convenient. The staff are very nice and helpful, and they monitor the comings and goings well.

Nicest storage facility ever. What's even better is their customer service. 5+ Stars for D'ann & Kaitlyn. Those two are the best!!

Really nice safe clean storage units. Most storage units are inside with elevators.

Kathy is always the sweetest, supportive, understanding, kind, and professional.

Thank you Very much for Exelenr customer experience.

While I only needed a small storage unit for a short time (3 months) I felt the professional & respectful nature of the staff in the office! They were patient in helping me remember my code at the gate and found me a small unit adjacent to to the driveway for easy access. They also conducted walk through security and calling me 3 separate times when I didn’t lock my unit after accessing it. I’m a senior citizen and they were so kind and thoughtful in all contact with me. I very much appreciated their personal touch!!

Excellent service by Jai. My dad died and I had to take over the unit to clear it out. Jai went above and beyond to help me with the transition and checked in on me during the process. He made this whole situation super easy. If I ever need storage, I would definitely come do business here.

Elizabeth Garcia was very friendly. This place is near my home...convenient!

I had my storage there for eight years. Everything was always super clean super organized in the office, the restrooms, etc. staff always very helpful and pleasant, also love that the units have elevators in great lighting that comes on automatically security, cameras, etc. always felt like my belongings were in good hands one of the best and Sonoma County I would say hats off to Kathy, the manager and her team. Thank you so much from a very happy customer.

I called and the woman was the most helpful person I've encountered. She literally sat on the phone with me and searched other storages to help me find the best deal. That alone deserves 5 stars

Customer service was fantastic and the setup process was very nice. The security is amazing and leaves me with zero concerns. The facility is super clean and well designed as well making it a great place to store my belongings.

Edit: After 2 years we are leaving the area and I wanted to update my experience. I am keeping the stars because through the whole time my experience was great. Checkout was a breeze and all my belongings stayed clean and protected. There were no leaks, no security issues and not a spec of dust on my stuff. So much better than the outdoor units at other places that left my belongings a mess. I do wish it had stayed a little cheaper. I didn’t directly notice any changes in service though my price went from $120 to start to over $150 within 2 years. That was my only grumble really. Otherwise I would still recommend this storage company!

The employees here are amazing!!! They kept in contact with me the day of my move till we were able to get to the storage. They even went above and beyond and stayed open a little late since we were running late and driving there with a large uhaul truck. They made my paperwork easy and showed us around even if it was after they were closed. I appreciate and recommend this team!!! Just a great safe place to store your items!

Beautiful facility that is well maintained. The grounds are always in pristine shape. Kathy, the manager was a great help during my experience at StoragePRO of Santa Rosa. Thanks so much again for being so friendly and managing such a beautiful facility.

Our sign up process with this location was easy and fast. The on line options are great. And our first visit to the facility was very good too. All questions were answered and they provided a great introduction to the facility and its operations. This facility seems very clean and well managed.