Insurance Brokers West, Inc.

Linzy quickly understood the root issue of not being able to find rental property insurance for a property in a FAIR zone, and that the priority was liability insurance (so fire was a low probability being early Feb). She organized a quote in a couple hours and also got the FAIR application process started. Her calm and purposeful demeanor along with detailing the background and sequencing of why she was offering what, gave me confidence that she understood my situation. This then resulted in a binding policy within hours as I needed a policy that day. Linzy is a true consultative salesperson, and I highly recommend her.

Prior to Linzy, I was quite surprised at how difficult it was, and the lack of knowledge amongst the three insurance reps at other firms that I talk to beforehand, on how to go about securing a policy that covered everything except fire, and at the same time start the FAIR process for a rental condo in the SF East Bay.

Yeny, at Insurance Brokers West, has helped me with both car and homeowner insurance. She has always been very helpful with any questions or changes necessary. Yeny is knowledgeable, detailed, & quick! I’ve recommended Yeny to several folks & will continue to do so- she is fantastic!

Linzy took the time to understand my insurance needs and was patient with me even after I disclosed that I had to shop around. Very professional attitude and excellent communication!

Linzy provides caring individualized support. It is so great to work with a real person who really cares about our family and having the right insurance.

Yeny is truly exceptional! Her customer service skills are among the best I have experienced in a long time. Despite it being late at night, she went above and beyond to not only help me secure the best insurance deal but also ensure that the process was completed promptly. She could have been at home with her family, yet she chose to prioritize my needs. I highly recommend Insurance Brokers West, a genuinely authentic company.

Linzy is fantastic - thorough, responsive, professional! Thrilled to have found her!

You guys are great at what you do but to put it bluntly, and I am venting a little but, Mercury Insurance sucks. Our house insurance was paid every month for almost 36 years. With no claims I might add. When we finally paid off our house Mercury cut us loose demanding things that we could not produce.

Excellent service and very responsive team. Very competitive rates.
Highly recommend Insurance Brokers West!

Jenny Serrano has a very good attitude. She help us alway

Was easy and very smooth transaction thankful I found this company I got my insurance the same day thank you so much Maria! 🙏

Insurance broker is a very professional company. The company have a friendly staff which I like. The CEO of the company Mr. Daniel who is also a councilman of Moorpark City is very cordial and extremely helpful. The price for Auto, Home and Commercial insurance is very competitive. I am having their service since 2009 and very happy.

Yeny is the best in the business. Always comes through for me with great service!

Linzy was so wonderful to work with. She was able to answer all my annoying questions and get me a wonderful policy. I would highly reccomend using her and Insurance Brokers West.

IBW has offered me excellent and caring service, helping me through some very difficult circumstances. I've been with them for many years and highly recommend this group

Professional and friendly to work with. Answered all my questions and made the transition to Mercury painless.

Linzy was a true professional with her guidance and knowledge. She got us taken care of in a timely manner and answered all our questions and concerns promptly. We were dreading the insurance process being a business owner and she eased our worries and handled everything. Thanks for your great work and help with this!

Linzy was great! I found Insurance Brokers West through a Google search. She reached out immediately, followed up quickly and presented options to secure up with a policy for me.

Yeny has been such a wonderful agent with my car insurance. She has been very thorough in explaining everything in my policy and every change we have made. She has always had my best interest as a customer as well and has provided me with some discounts I was eligible for and happily explained any letter I didn’t understand. She has always been super friendly and professional as well, I’ve never had a bad experience. Would highly recommend as an agent!!

Yeny is the best, my dad has used her for about 15 years. She knows everything about our family, always watches out for the best solutions. We know she has a lot of clients but somehow she is always quick to respond and always has time to do whatever is needed . You can trust her to go the extra mile checking out the best coverage options available for the best prices. Plus she s just a really nice person who actually cares about her clients.

Very knowledgeable and prompt responses. I can tell they care about their customers. Looking forward to doing business with Insurance Brokers West for a long time. Thank you for all the help!