Firestone Complete Auto Care

Had a great experience here. Called ahead of time to make sure they could get me in and confirm everything. With an appointment, went in and got my car back with an HR and half while waiting in store.

Will return in the future

Was able to get my car repaired QUICK!!!!! Same day with only about 3.5 hours left in their work day. Had to call so many places to get a spot to do 100% repairs today. Thanks Matt and other scheduler!! Both professional and fun!

I went and obtained a new tire. I was stranded and it was a two hour wait for road side assistance. They mount and balance my tire that I provided. I was thankful that they got me back on the road in a timely manner.

I've been a customer for over 30 years. They have taken good care of my vehicles.

I cut a tire in St. Louis the day before Thanksgiving. Not only did they fix it but I was on my way in an hour. It was incredible service.

Just wanted to give a shout out to Matt, Josh, and Aaron at Firestone Complete Auto Care on Chippewa. For the last week I have been having issues with my tire and it kept losing air so today (8/24) I drove to the Chippewa location to see if anyone could help me during my lunch break thinking I would probably need to schedule an appointment but to my surprise I was informed someone could look at the tire and have me on the way within the hour. Sure enough my car was brought in, and the tire situation was taken care of and I was out the door within 45 minutes. Thank you again for everything!

These folks are great! Took my Jeep in on a Sunday after brakes went out Friday night and they got me in and fixed them in record time. Good prices and nice manager!

Thank you so much Matt for squeezing me in at the last minute and fixing my headlight on my car. Thank you for your great customer service I really appreciate it.

Firestone across the board had always had upfront pricing and honest service

Have had 100% positive experiences with this Firestone location. Always friendly and knowledgeable. Been a long time customer.

Matt at the front was very honest and understood to me because I didn't need what I told him I thought I need. Very helpful and saved me money! Highly recommend.

Good location...fast sevice on time prices are average

My Daughter travels all over the mid US for school. On this date, she was going from St Louis to Kansas City when she noticed her car was overheating. She stopped in to have her car looked at and they helped her out. Unfortunately, they could not complete the repair until the following day, but they took the time to communicate with me, in Ohio and my daughter as to what was going on with the car. They were able to get all the repairs completed properly and reasonably priced. My daughter has made a few long trips with no further problems with her car. Great job and much appreciation to these guys for their help.

Two weeks in a row, I called this location day-of and they kindly squeezed me into a jam packed schedule. The friendly staff kept me well informed, explained my options, and showed their appreciation of my business. Definitely know who to call next time I have car problems in the area!

A great place to get your car fixed. They have always been honest and tried to give me a good deal. I personally trust them. It is really hard to know where to take your car, but at Firestone, they do a good job for an honest price. If they fix your car, you don’t need to worry about it. That makes it worth the cost. They can’t fix everything, like transmissions. But if you need tires, an oil change, or many types of engine repairs, this is a great place. Call ahead and check availability, they can get very busy.

car issues on sundays suck because everyones booked on mondays...firestone STILL made time to check my Jeep and tell me what was needed to repair it...my car was ready early tuesday...THANKS!!

Great fast service! Polite professional staff!

I came within 15 minutes of closing. They were amazing and decided to check out my tire that I was for sure had a nail in it for it have it. They were going to repair it to find out I needed a new tire altogether having a nail repair right next to it before. Amy and Cameron went above and beyond staying open past closing to help us out putting a new tire on my car for me when they definitely didn’t have to do that.

I've been coming here for over a decade and still drive out of my way to have my car serviced at this location. When you find a good repair shop STICK WITH IT ! I've only had MAYBE one mishap with a repair or service while coming here and if I recall correctly, it was minor. Lastly, Firestone is one of the only shops that I know of who are open for business on Sunday. That is awesome ! Come in and check them out sometime 👍

My car was completed before the promised time and at the agreed upon price.