O Bee Credit Union

Great staff! Delia, Rachel, Vanesa and Aiden always doing a great job! And a mod pizza right next door!

The customer service is incredible here! They make you feel right at home. Always good vibes!

Just wanted to mention how great Elanie was!!! She is a great asset to the company and I recommend everyone to go see her to open up an account with her!!

The service is excellent and friendly.

Super customer service in the drive through, Delia is the best!

**update*** i was contacted quickly, and was able ro complete my loan request over the phone with no issues. I've been a member for a while and every time I try to apply for a loan, or credit card online, the system is malfunctioning. It doesn't let you get past step 2 if you manually enter your info, or past step 1 if you try to upload you ID. You also can't make a principal payment on the app towards your car loan. Very disappointing

They don't offer loans to out of state people. But they will run your credit report, even though they KNOW you are out of state, and ding your credit rating.. Shame on YOU!!!! Even got hung up on..

This credit union is literally the worse. I have had issues with them since I started using them a few years ago. If you make a payment arrangement with them on your loans they won’t follow it and instead will take 2 months ahead out of your account and won’t refund you the money they stole ahead of schedule. The people at the front desk are nice though.

Just awful. Horrible security against fraud. Rude employees, simply the worst Credit Union in the entire state of Washington.

Edit: nothing has been resolved. This credit union will lie to you.

Seems like a really friendly place, unless you're not an O Bee CU customer.

No walk up ATM outside, no ATMs inside, and unless you know your account number at your CU they can't help you.

I ended up standing at the drive thru ATM (their only ATM) hoping that the customers waiting in their cars wouldn't run me over.

They also charge a fee for members of other credit unions to use their ATMs.

I try to put $11,000 in my wife’s checking in the drive thru. You guys tell me you can’t take that much $$$ in the drive thru. I went thru the drive thru because I have asthma and can’t wear a mask. You tell me to come inside then tell me I have to wear a mask. Screw you guys!

Today 5 days later I go to put $14,000 in my wife’s checking in Tumwater and you tell me I can’t be inside without a mask and you can take my $14,000 in the drive thru.

Your policies are inconsistent from one location to another.

I expect someone to reach out to me as I deposit tens of thousands of dollars in this account around 30 times a year.

I have never had to wear a mask until this last 2 visits and the governor lifted the mandate next month.

I have a dr note stating that I have asthma and don’t have to wear a mask- if this was really about health you would honor it - I will not put my health at risk for a mask that doesn’t work.
If it was an N95 mask I could at least understand that as they actually work.

If I don’t get a call I will come in next week to speak with the manager.

Mike