United States Postal Service

I went in the night before 2 packages were supposed to be delivered, as I was going to be heading out of town early the next morning. I went in expecting to either be able to pick them up the next morning, or just have to wait for them to be delivered. However, after about 5 minutes of waiting I received my 2 packages under a one time circumstance. This is customer service at its finest, and this location is by far one of the best in the valley. However, please don’t read this and be like me, and try to pickup your packages early, it only leaves more burden on the employees. Therefore I am truly great full for the amazing employees at this location, and their understanding, you guys rock!

Fast and friendly. I was in and out even though there was a line.

They are so efficient and courteous at this Post Office! I have never had rude service. No matter how long the line, they move it through quickly! I really appreciate them.

Irene was so wonderful. I called to make sure that a package was getting delivered. She went the extra effort to call the driver to see if it’s be here today. While I may be a pain for doing that ( I know very well that sometimes it takes extra time away from customers in store) she went the extra mile to assure me that it’s be there on time. I appreciate that effort so much and I want to make sure everyone else knows it. Thank again Irene for being more that understanding and reassuring that it’d it’d be here! This is the time of customer service I love to experience.

Sometimes things just go easy and you meet a wonderful person. I rarely use the post office so I went in with questions needing to send an Express Letter with a signature requirement on arrival. I walked in and there smiling at me was Dorothy! She promptly helped me and answered all of my questions. We get to talking and I find out she served our great nation. Thanks for your service to the US and the service you gave me today at the post office. Awesome person and quick service!

This place is amazing! Best service ever. I love the custodian he was so helpful. The clerk Eric M. is like David Robison and the Supervisors are like the San Antonio Spurs. They keep passing Eric the ball and he slam dunks it everytime. Great service all around. Management and the carriers will go above and beyond for you.

I shared a conversation with staff there about intercepting a package that contained lab grade Mercury, they told me the package was on its way and to give it the time it needed for delivery, I got home and there it was!!! thank you mystery postal worker on five mile!

Just moved here into a new development and needed to find out where my mail was. Dee was extremely friendly and extremely helpful in getting my mail and explained what was going on.

I don't live in Boise but I wish I did after speaking with the sweetest kindest lady at the 5 Mile Post Office. She told me exactly what happened to an undelivered package, and before I inquired, she already knew who I was and why I was calling, like small town service. The experience was nothing like dealing with my local post office who's workers are usually quite rude and would never give such a detailed story as to what happened as the consumer deserves. The Post Office in Boise understands this, and I thank you for all of your help!

I had a great experience. Great protocols in ace for social distancing and keeping customers and workers safe. The staff were helpful and knowledgeable and I was able to be in and out quickly.

Staffs are friendly and nice! Everyone was making sure I got helped,Thanks gentlemen for helping me.

this place is really good, Jim is very helpful and friendly. good work usps

10673 W Lake Hazel Rd., and (Five Mile Rd.) Very helpful and friendly staff! Love this smaller postal service for my area!.

I always have a great experience at this location.

Lovely staff during my visit. Everyone seemed to be nice and helpful. The lady, who helped me was super sweet!

Staff are helpful, knowledgeable, and always go out of their way to answer questions and provide feedback. Always good experiences here!

The line moves quickly. Great place.

No issues with staff and my stuff always gets sent out in a timely manner.

An exceptionally helpful female employee (on this rainy day) made this a great postal experience.

We get great service. They are very helpful.