High Ground Electric

High Ground Electric did an excellent job of wiring our hot tub in 2020. This week we had a power outage and I could not get the hot tub to turn on. I called High Ground Electric at 8 p.m. and Todd called me back and talked be through what to do! He was a true life saver--excellent customer service!!!

High Ground was super responsive and smart with how they helped us trouble shoot our problem, by text, and advised us to call Idaho Power. The problem ended up being an Idaho Power issue so we did not need to have work done on our end. High Ground made us feel cared during our power outage, in the evening. Thank you!!

Had an issue with our garage outlets not working. Todd got back to us promptly on the weekend before Christmas and helped us resolve the issue over the phone. Thanks a bunch!

Great experience! Todd is very knowledgeable and helped me with an electrical outlet issue I was having right away. I would definitely recommend his services!!

Just want to say thanks to Todd at High Ground Electric. He has helped me out the last several years on several occasions with our electrical issues and today was no different. Woke up with no water from the well. After an hour the issue was resolved. Nice to be able to count on and depend on someone over the years.

We had a well pump problem right before Christmas with people coming to town. High ground got us back to operational in no time, and we have a longer range plan for a solid longer term fix. Thanks!

Needed help finding out why 2 of my rooms had no power. Couldn’t fix or find the problem myself so called for help. Was told they could could have someone out in a couple days. The next day they called to say they had an opening and was wondering if they could swing by. Took a little bit to find the issue because they had to crawl around in the attic. The electricians were nice and explaining everything to me as they tried to diagnose the problem. The issue was a loose wire nut in the attic from my fathers do it yourself renovation’s. In the end my power was restored. Was expecting an outrageous bill but ended up being a lot less than expected. Would recommend them to anyone needing electrical work done. Thank you!

I have never needed to call an electrician before and unfortunately tonight was the first. I tried calling some of the other companies and either got no answer at all or they had no one able to come out tonight. Once I called High ground they answered immediately and the level of quality and humanity I received was incredible. If I ever need electrical services again tthey will be my first call. I truly can't thank you enough.

I had an issue with a gfci breaker tripping all of a sudden. Of course it happened at 10:30 pm on a Friday night. I looked up these guys and it said 24 hour service, so i gave them a ring. The gal that answered the phone was friendly and awesome, told me she would have Todd call me right back to help out. Within about 5 minutes, Todd called me back and was able to help me find a bad outdoor plug in that was tripping my gfci in my master bath. I would recommend them to anyone without any question. I will also be using them from now on when i have any issues with my electrical. I offered to compensate him for his time on the phone (about 20 minutes or so) but he refused. Thanks Todd for the awesome service and friendly help on a late Friday night!

You folks always impress us. Your service is fast, friendly and priced right as well!

Todd took my phone call on a early Saturday morning. We talked through the issue. He educated me on how and what likely happened. After some pictures and specific questions we fixed the issue.
Very happy with the kindness and help I received from High Ground Electric! Will be the first one I call for electrical issues going forward!

Yesterday, came home from Christmas vacation to discover our pump was not working! Hence, no water in the house! Sparing all the details that lead me to High Ground, they were here in a matter of hours and Donald got down in the mud to repair some old and "roached" wiring! Aside from being extremely knowledgeable and efficient, Donald was great to work with. We live on rural acreage and I'm a curious homeowner and always wanting to learn WHY something broke and how to fix it. Donald shared much as to the WHY of this mess, and detailed how he was fixing it... That right there means a lot to me...
So, THANKS High Ground!
Besides this review, I shared their info with a good friend who's a plumber, thinking he needs High Ground in his "toolbox" of outsourced techs to call in unusual situations!

Literally saved me an afternoon of waiting (on a Saturday) by easily troubleshooting a problem over the phone with me. Most other companies would likely send someone out and double charge you for the pleasure of weekend service but he fixed my issue with a phone call that lasted less than 5 minutes. Will be the first number I call for any other electrical issues.

WONDERFUL Customer Service, the owner took time to call me personally and have a great informative conversation. So nice and helpful! I will 100% be using and referring this company!!

Todd is so knowledgeable and was able to help us over the phone. We were out of power at 10:00 pm. We needed sleep and our alarm clocks to get us up in the morning. We needed hot water for showers, the list goes on. You don't realize how dependent you are on electricity until you don't have it anymore. We couldn't imagine trying to sleep in this heat without our air conditioning. Todd was able to walk us through our circuit breaker issues and restored our power in ten minutes. It was operator error on our part, but Todd was pleasant, unhurried, educational, and friendly. What a relief that he was available and willing at 10:00 pm. Thank you so much Todd, we all appreciate what you did for us!

We had all power cut to the house at 8:00 at night. We were able to talk it through with Todd within 10 minutes and restore power for the night. The following morning the service tech was out to assess the panel and make necessary repairs.

Great service, extremely knowledgeable electrician, and they definitely live up to reputation as a top quality electrical business.

I cannot say enough good things about High Ground. Besides the prompt and excellent repair service I received, my repair person, Dave, was the most courteous, considerate, and efficient repairperson I've encountered in years! Oh, and the cost of what I had done was less than half of the quoted cost I received from another company. IF there were more than 5 stars, I'd give more!!

We had power go out in three rooms in our place. One of them being the laundry room. I have called 10 plus electricians today, all with either no response or someone telling me they are booked out weeks. Todd was graciously able to help me by phone without charging extra to come out to my place. I was back in power in minutes. Their business is very professional and courteous and provides excellent customer service. Thank you Todd and Courtney!!!

Todd, the owner was very professional, quick to respond and assist us with our wiring issues same day. I was very impressed on how thorough he was in ensuring our wiring problem was handled safely especially with young kids at home. Tom who provided the repair was wonderful, professional and very kind. Both very knowledgeable & experienced. They will be our go to for any electrical issues in the future. Thank you Todd & Tom! Kim Washington

Todd is an incredible business owner. He went above and beyond to assist my husband and I with our electricity issues! We were having issues with our outlets dying and he assisted us by determining what we needed to do to identify the broken outlet as well as detailed instructions to fix it from home. I would recommend this electrician to anyone who needed a trustworthy business owner to do honest work.