O'Reilly Auto Parts

John is the best! He was so kind and helpful. Not only did he help me find the part I was looking for, he was wise enough to do it in a way that empowered me without making me feel stupid. What a wonderful teacher!

This 5-star review is for an employee only, Jerry, not the business as a whole nor anyone in management. He made my recent visit a positive experience, for which I am grateful. For the last 18 years I've gone to O'Reilly's for jugs of -35F windshield wiper fluid and other auto supplies, but also for help switching out my tricky wiper refill blades (once a year), and thankfully there has always been someone there willing to help me. This time, the lady manager did not display the willingness to help a customer that I've been accustomed to at this store, which was disappointing, especially for someone in that position, who should set an example for her staff. Then Jerry saved the day by stepping up with enthusiasm to be helpful and provide excellent customer service. He demonstrated a customer service heart to a level I haven't seen in a while. He had my wiper blades switched out in no time. In my opinion, he should be a manager. Thank you, Jerry! - Happy Customer

Staff was very helpful. I appreciated the nice gentleman that installed my new wiper blades. A nice service that in todays world is sadly diminishing.

These guys are awesome! Always helpful and willing to go above and beyond to get me set and ready. I'm not mechanically inclined at all, and they've been patient with all of my questions. (They've even helped me figure out what that doo-dad or thingy-majig is called.)

As far as prices go, they seem reasonable to me. Like I said though, I'm not mechanically inclined so try to do as little as possible myself.

I’m still learning about vehicle parts and pieces (slowly but surely!!). Any time I go into an auto-shop or parts store, I prepare myself to be talked down to or made fun of (just from past experiences). I was so grateful that I DID NOT have that experience at all last night when I needed to get a new headlight bulb for my SUV. Jimmy was the poor soul who offered to assist me. Haha! I am leaving this review because of him. He went above and beyond with helping me. Thank you for your kindness and for being respectful of my level of knowledge! Way to go O’Reilly Auto Parts in Kalispell!

The people here make finding what you need so easy. They are knowledgeable and so helpful in a non-intimidating way for someone like me that may not be sure exactly what is the best fit.

Friendly staff and helpful with finding what I’m looking for. I’m always greeted with a smile.

These guys were very accommodating to my frustrated husband who kept mistakenly getting the wrong parts. Thanks for your patience guys!

Competent, courteous, efficient, helpful, and exemplary of great customer service. Thank you.

The Kalispell O'Reilly store is always great. The staff is helpful and knowledgeable and they always help me find the right part. Every time I have a CEL they happily read the codes. Waaay better than that other "zone" parts store down the street with rude people who are not helpful at all.

Great auto parts to get and if needed to order it they get it for you the next day.

I have always had a pleasant experience at O'Reilly. The staff are usually quick to help, if they are not already busy. As a woman, I am not treated as if I do not know what I am talking about. There is an awesome woman that works there that is extremely helpful along with the gentlemen at this establishment. Their prices are fair, they will help you if needed. I prefer them over anyone else. I have had staff at other places treat me like I am an idiot. These folks are wonderful!

They took our used oil with no questions asked. It was pretty packed when we walked in but still they were nice people and did their jobs.

They have alot of parts. They can get alot of parts they don't have in stock. Easy returns and competitive prices. Tool loan program is great. The staff are all friendly and they keep the line moving. Sometimes I have to go to a different store but I always check here first.

Very helpful and eager to help. Got the part we needed overnight so we could get back on the road. Cameron went above and beyond to help us.

Lucky us, major engine fail while towing a sail boat. (BTW, first trip out with the boat.) Limped into Orilley's about an hour-ish before close on a Sunday. My bou is a smart guy and no stranger to find a work around for naughty trucks, sno-mobile's, lawn mowers... We were literally within eyesite of the marina and the truck just stopped! Would start, grudgingly but not gonna get the mission accomplished. Staff ran diagnostics and we started collecting parts. They even crawled under the beast trying to help. More parts needed but after close time and specialty tools required. The fellows that helped brought a great deal of knowledge and experience in an effort to help us and we are truly grateful for going above and beyond. Knocked it outta the park. Thanks O'Reilly's!!!

Always a good experience when I shop here.

Was just at O'reillys last night the employee named Jimmy was awesome!! Excellent customer service. Helped figure out the problem and got the part quickly.

The new guy Jim was an amazing help and did an outstanding job in going out of his way to help with returns! He was extremely patient and showed great customer service skills. 10/10

I don't go here often, but every time I do it's a great experience. This time I needed to put oil into my Tahoe, but I'm too short to reach lol, so Chris came out and did it for me. Everyone is always very friendly and helpful.