Bitney's Furniture

After we got the couch it turned to be too tall for the area. When we called to schedule the return we missed the 7 day return period but they were willing to take it back. We end up keeping the couch as it was very comfortable and the price was good, we ordered a shorter legs. But we really appreciate the willingness to work with us. Thank you for great customer service.

Bought a beautiful dresser and a shelf as well as 2 gorgeous lamp the staff was amazing and the prices are reasonable definitely will be coming back

Found the perfect sectional and it was on sale! Trish as very sweet & never pushy! Looking forward to shopping for many more pieces for our new home!

Purchased a leather sectional that was not holding up, after only a few months. Purchase was well over $4K, w called about how it was holding up, Bitney's sent someone out to inspect and regardless of mfg defect or other issue, they stated all they cared about was our satisfaction. We got a different sectional at the same price range and Bitney's even dropped in some extra items we needed at no additional charge. I am in business, and I can honestly say, this is how you treat customers. Exceptional from the delivery guys to store staff. Word of mouth bad outcomes travel faster than good in most cases. This is why I an writing a review. This place has amazing customer service and will definitely tell anyone I deal with, if you are shopping for furniture, make this one of your stops! Very satisfied and will be back. Thanks for being here in the Flathead.

Trish was helpful, kind, and patient and the prices are super reasonable. Picked out a sofa, desk, chest of drawers, cube shelving, and metal bed frame and stayed under budget. Thank you!

We went here after a disappointing high pressure sales situation at conlins and what a difference! The prices on the furniture are the actual prices (no ‘let me talk with my manager to see what kind of deal we can get you’) and they leave you alone to browse! We got a gorgeous flexsteel couch that was cheaper at Britney’s than anywhere online and they held it for us with no deposit for 6 weeks while we waited for some swatches to come in. Fantastic customer service, great prices, no pressure, great return policy. I’ll be shopping here again!

This store was very large and had a great selection. Our salesman was more than helpful, he even moved certain pieces from room to room so we could see how well it matched with other pieces. He was helpful with suggestions and we were able to find several great items.

Everyone from the salespeople to the managers to the delivery guys were friendly, helpful, and professional. We special ordered several pieces and everything arrived on our doorstep on time and even more perfect than we hoped. Our experience with Bitney's was flawless. Next: A new bedroom set!

We have purchased several pieces of furniture from Britney's and have always been pleased. We have a home in Kalispell, but don't live there full time. We had an issue with a couch we purchased; they picked it up and took care of the problem when we were in town on very short notice. They even brought it back at our convenience. We can't say enough about how happy we are with their products as well as their customer service. We will continue to buy our furniture there. They are amazing. Thanks to all the staff; we appreciate you.

If you want great service after you purchase... then these are the people you want to deal with. We bought a sofa and had it delivered as expected, then it turned out that it clashed with out decor. We tried to justify it for a week and we went back to get a bed and saw the perfect sofa!!! They swapped with no questions asked!! Great customer service!!!

We were allowed to browse with no pressure but there was always help nearby to answer questions or to find out about product. There was help to measure furniture to see if it would fit in the car. We ended up leaving that day to contemplate and returned another day. Another sales person helped us and gave credit to our first salesman. We purchased dining room and living room furniture which we are very happy with. Great style and color and value. This will be the first of many purchases for us at Bitney's. There is free delivery!

Great customer service. Ordered furniture from them got a call later to let me know the price would be less than what was quoted. Highly recommend.

We recently furnished a new condo after purchasing most of the furniture from Bitney’s in Kalispell. Our salesperson was Geoff. He was very professional and helpful. We would highly recommend him and Bitney’s to anyone.

Thank you, thank you so much to Bitney's Furniture Store and to Cody Gove for helping us find the most beautiful sofa and dresser during this trying time. We will be back to add to furnishings our home here in Kalispell, Mt. Today we are settling in and enjoying our new sofa thanks to the owner for delivering it in a timely manner. Great Job!

I was truly surprised. I got the perfect couch, under my budget, with immediate delivery. Their showroom has a real unique setup that makes it feel like a treasure hunt, with a shocking amount of inventory.

They just don't make mattresses the way they used to and when are mattress broke down within the warranty. Bitneys was awesome at getting us the warranty to get it exchanged. Highly recommend purchasing your higher dollar furniture here.

Nice showroom and lots of inventory. Customer service was great with multicolor people asking if I needed help. I would go here again in the future for sure.

We recently moved to the valley and have found the service and friendliness of the Bitneys staff to be wonderful. Walking into Bitneys is a relaxing experience and very enjoyable. John and Matt both helped us on our purchases and they both are so wonderful!!!

John is a great salesman! We were very pleased with the service! Looking forward to doing more business with him.

Great customer service. Aaron was very informative and patient with all of my questions!