Ace Hardware Thrift Supply

I had to get paint matched and use a special combo to get it done. I had a teenager in the paint department. He was awesome. He led me in the correct direction. Told me what to get and what to do. It turned out perfect. I thank him immensely!! This was at the new Kensington store.

Great place with a focus for the trades contractors you don’t usually find at a local hardware store.

I was there to pick up a lawn mower part that was left at the register. The cashier found the item and verified that it was the correct part for me with the parts department before I purchased it. I was unable to find the price on another item i was interested in and the cashier picked it up and carried the item to the register to confirm the price for me. I was delighted by the care and attention my purchase was given. Great service and I was treated very nicely.

This neighborhood hardware store is my favorite. They have everything that you would want without having to go to the big box store very friendly and helpful when you’re looking for something. And very well stocked with a wide variety of items.

This is a store that offers individualized personal service. I needed two small set screws last weekend. I was served by a gentleman who spent 10 minutes with me to help me select two 45 cent screws! He seemed glad to help me. Would you get that kind of service and help from Lowe's or Home Depot? Of course I usually spend more money at Ace Hardware Thrift Supply than 90 cents but if I ever need personal service the folks there are only to glad to help. Support locally owned businesses instead of large national stores that send their profits out of the local community.

Super friendly, knowledgeable staff. I have never walked in and not had an employee come up and politely ask if they could help me. They have a special department for lawn equipment and they fill your grill’s gas tank from a large tank on site. This is usually cheaper than the switch out method.

My wife bought an utterly defective door knob today. The employee who helped her find what she needed did a great job, and the employee at the checkout was EXTREMELY understanding and inoffensive when I brought the defective knob back to return it. I was so furious that handling my return was no small feat of grace and professionalism. I was barely able to keep myself from screaming, but she was exceedingly kind and understanding. That kind of service goes above and beyond.

However, I wouldn't ever, not even on a dare, buy another door knob from Ace. The knob I bought at Walmart was less than half the price, and installed in less than 3 minutes, with no swearing or screaming at all.

I called in seeking a very specific item. Walmart and Lowe’s couldn’t or wouldn’t help me. I spoke with Mary and she made the whole process very easy. When I came in , she had the item ready for me. I couldn’t have asked for a better service, especially after all I had gone through with the competitor. Ill make Ace my go-to place from now on. Keep up the 100% customer service

Came back a second time this week. This time mark helped me. Wonderful customer service. You call In and an actual person helps your. Rare these days. Thanks mark and Mary

Every employee at this store is so helpful. They take their time to explain how to do whatever home repair you are attempting. I was just in there with a painting problem, showed their paint guy a picture of my garage door which was all streaky after I painted and he diagnosed the problem right away. He told me that I painted when it was too hot and that caused the streaking. Saved me from buying a new can of paint, because the paint wasn't the problem.

Old school... you can always find someone knowledgeable to help with home project questions. Refreshing after experiencing the"Big Box store" run around!

Friendly staff. Very knowledgeable. My go to store for hard to find items and everyday needs. 99% of time, they have what I am looking for at competitive prices. Saves me valuable time from running around.

Great hardware store! I've been going here 20yrs, sometimes multiple times per day. lol

The guy's there are so very helpful and wow do they know their stuff I go to other hardware store's and I'm left on my own most of the time I know what I want but when I'm stuck they are right there and they will even help you to your car I've seen it lot's of times with the older people and anyone terrific place and they're the only store I have found around this parts that actually sell's rope by the foot all kinds of rope Amazing

I walked into the store and was greeted by an associate who asked if I needed help. He led us to the plumbing section and helped me get the supply line that I needed.

Great Local Hardware store that has a large selection of items. I especially like the Clark Kensington paints.

They were very pleasant and helpful. They took the time to help me find everything I was there for.

I needed specialty plumbing supplies and the salesman called the manager in and they got them for me. Everyone was really nice and helpful.

Very nice people. Always someone to help me. Good selection and the store is kept in good order.

Nice home town hardware store. The kind of place where they remember your name. Decent variety of items, no lumber or building supplies.

Great place to buy paint and other things that you need very friendly people good service