Rita's Italian Ice & Frozen Custard

I had the privilege of going to Rita's and having Italian ice with custard. I first saw them on Undercover Boss and their Italian ice looked delicious. And it was. I also, had the custard and oh my! 😋

The Italian ice wasn't too sweet and it was flavorful. As for the custard, it was thick and creamy. They do allow you to try the flavors to help you make up your mind. It was recommended to get both Italian ice and the custard, that way you will have the best of both worlds. (Mixing the two was delicious.)

The place was nice and clean. They had a lot of different flavors, and the place was very warm and inviting. The staff was very knowledgeable and friendly as well. Its located in a plaza off the main with ample parking. It's handicap accessible and they have a small seating area where you can sit and enjoy your treat. There is also, a few placing in the plaza to get something to eat and then you can stop off at Rita's for dessert.

I plan to go again when it gets much warmer. That way, I was very pleased with my first visit.

Frozen custard done right. Fresh from the machine, into your cone or cup. They have chocolate and vanilla plus two other different flavors that change on the day or week. It's seriously awesome, thick, smooth frozen custard. Italian ice in many different flavors as well.

They also have Italian Ice in so many awesome flavors, my kids never know which one to pick. if you think frozen custard is great, wait until you try it with Italian Ice, it's even better!

If you like soft serve ice cream, you'll LOVE frozen custard even more!

Wide variety of flavors for gelato, 4 varieties for custards, many options to customize sundaes, comes in cups, cones, bowls. Quick service, reasonably priced. Also, one can find any kind of ice cream they want starting from smooth and creamy to dairy free.

Whenever I want a gelati or good custard. I come here. Around fall 🍂 they have a pumpkin pie ice. Ohh to me, it taste like heaven. They also have milkshakes. The girls on the front are really nice. Excellent customer service.

One of our favorite places. Always new flavors and good customer service

Absolutely delicious custard, I got vanilla but they also had a blend of vanilla and chocolate or chocolate and then several flavors of Italian ice

There’s really nothing negative I could ever say about Rita’s. Specifically this location has some of the best service I experienced, especially for a chain eatery. Love coming here, too bad it wasn’t open year around! Yet, again, if it was I think I’d be 1000lbs because I come so often!!! These kids deserve a raise for how outstanding they treat their customers!!!

It’s always so much fun to visit Rita’s! Many delicious flavors and combinations of goodies to try. The staff is patient and welcoming. We wished we lived closer and could visit more often! Thank you❤

The BEST place for Italian ice! Such a lovely staff with a variety of treats. I've never encountered a bad experience. Nothing is better than Italian ice as the summer is here!

Absolutely delicious iced cream! And even better service…. Can’t say enough about how fabulous it is…. Me and my daughter Gemma come in at LEAST twice a week….I wish RITAS was open ALL year…Then again thank god it ISNT or I’d NEVER be bikinki ready…..😂 seriously. CANT WAIT! !

I have loved this place for the last 13 years. I had my first taste in Dover, Delaware and have been a fan ever since.

I love Rita's Italian ice and custard! The West Hartford location is awesome. The service is great and the facility is very clean and run very efficiently. One of my favorite places!

Always a great place! The gelati is the way to go! Custard AND Italian ice in 1! My daughter loves the peach custard!

We reached out to Rita's to provide Italian Ice to be delivered for our son's graduation party. Placing the order and selecting flavors was easy. Prices were very fair. They showed up on time at the designated delivery time and distributed the individually pre-scooped ices with spoons to my guests and put the extras in the freezer. Hiring Rita's was a yummy fun way to provide my guests dessert on a hot day. I am so glad we hired them for our event and highly recommend them for sure!!

Wherever I travel, I try to find a frozen custard place. And Rita’s was PERFECT! So creamy, the BEST I’ve ever had so far!

This is my kid’s favorite place. The Italian ice and frozen custard are amazing and everyone who works here is so nice and patient.

Amazing ice and custard and the best staff ever! Definitely the place to go for a sweet treat :)

Got gelati w/ tangerine ice today, very nice!

Amazing ice, amazing custard, and even more important, amazing customer service. I couldn't recommend this place more.

Today was the second time I’ve been here. The first time I had a 5 layer Gelati and the second I had a misto. Both experiences were fantastic with great customer service and absolutely delicious treats! I highly recommend stopping in!