Bouvier Insurance

Our family feels so lucky to have Bouvier -- and specifically Katie -- taking care of our insurance needs! She proactively seeks out the best options for our policies, and is so easy and fun to talk to. In this complicated world, where so many companies have cut back on personalized service, we have a deep bond of trust with Katie and Bouvier, and recommend them without reservation.

This is by far the best insurance company I have worked with. My insurance agent Taylor is wonderful. I was truly amazed at how quickly she can get quotes together! I had a last minute emergency and she was able to help me out on such short notice on a Friday afternoon. Taylor you rock and thank you for the amazing service!

Dzenis Jasavic
Shoreline Electric Services

Bouvier is the Best!
I cannot say enough about Cheryl Plawecki, Jodi Fusaro and Tracy Fillian. They are experts in the business offering access to various carriers. The service level is the way it should be; perfect. They have become business partners to me and I am very pleased to highly recommend them. I will always call them professionals and will call them again in the near future.
Thanks,

Cyndi Bean goes the extra mile and takes good care of me, always looking for the best savings on premiums each year. Pleasure to have as an agent. By the way, I hardly ever post reviews.

A huge and heartfelt shout out to Bobbi-Jo and Tanya, our agents who helped us to navigate a recent insurance claim. They were very professional and friendly and helped us to stay on track and deal with multiple issues that arose. They always followed through and were “on it” and I didn’t have to wait long when they promised to do something. They both showed patience and really good senses of humor too…a huge asset in the world of customer service. 5 solid stars!

Bouvier has been my insurance agency for years and for good reason. Recently I encountered some complicated policy changes created by a change in my business structure. Wendy Correll has been fantastic in representing my interests throughout this process. Wendy has been relentless in seeking answers from the insurance companies while keeping me informed of the progress. While I have always been impressed with Bouvier - which is why I have done business with them for years - Wendy’s attention to my account exceeds all expectations. Thank you Wendy!

I have to say being in the Mortgage industry and working with Emma Welsh has been the best experience! She really does help me get the certificates I need with all the endorsements very quickly and efficiently.
Beyond grateful for her! Thanks for always being so quick!!

This is on behalf of my Mother In Law Frances Gionfrido. I work with Linda Jennings at Bouvier Insurance for my condominium association, she has provided us with outstanding service and has worked hard to kept our insurance premiums below our expectations. We are so grateful for her knowledge and expertise. In addition, I recently had a personal situation where a vehicle hit my parked car and Linda offered to help me report the loss to the other drivers insurance. I know this wasn’t something she had to do but wanted to do for me. I couldn’t be more grateful that she went above and beyond for me. Since I’m not a computer savvy person. I never could have done that on my own. Bouvier has an exceptional resource in her. Thank you Fran!!

I have been a client of this agency office for over 30 years. Their service and responsiveness to client inquiries and claims has been unparalleled. The responsiveness and dedication shown to me as a long term client has been truly valued and respected. I recommend the agency to anyone for their personal insurance needs.

We have been doing business with Bouvier Insurance for 15 years. Their professionalism and level of service is the best I have ever experienced in the insurance industry. The Bouvier team always exceed my expectations! It is so refreshing to do business with a team of professionals that genuinely care about me and always "have my back"

I had an exceptional experience with Bouvier! I called Bouvier because I needed to obtain an insurance document for my mortgage bank, and had been given the runaround by both my condo management company and the bank. By the time I called Bouvier, I was pretty fed up with the process because I was honestly expecting the same lack of urgency and poor customer service that I had received so far trying to obtain the form.

When I called Bouvier, I had a woman named Janna as my rep. I explained my situation to her - that I needed a specific form but nobody would tell me which actual form it was - and Janna was incredibly kind and helpful over the phone, and let me e-mail her the incorrect forms I had previously been given to help me get to the bottom of what the bank needed. She offered to investigate by e-mailing the account manager, but she ended up figuring out what my issue was on her own! Once she figured out what the bank needed, she went ahead and faxed the appropriate form to them herself, also providing me with a copy for my records. I was blown away by how thorough she was and how she truly wanted to help me, and not just get my issue off her desk. She responded quickly and was so kind, explained everything she was doing, and was all-around an absolute pleasure to work with.

After also speaking to a few other people at Bouvier, it seems everyone passionately cares about their customers' welfare and experience. In a world of automated message bots and service reps who hate their jobs, Bouvier far exceeded my expectations and was an absolute pleasure to work with!

There's no words to describe the customer service that mark spinato and bobbijoe give to their customers. When your insurance agent mark spinato is by his pool on a weekend and you call him ,he picks up the phone and leaves his house and comes to the accident that you called about ,or , picks up his phone when he is on a cruise with his wife,or returns every call and text ,or when you need something and bobijoe gets it done with lightning speed, I dont know how much better does it get then that. Most important though, they are great human beings and it shows when you need them.

Bouvier Insurance is a highly professional and service oriented organization. Jenna Mackey's level of service and competence is exceptional. Her realm of expertise in various matters is unprecedented . I am a loyal customer because of her responsiveness and knowledge of the industry. I will always go to my agent Jenna for all my insurance needs.

I reached out to Matt St Thomas through a buddy of mine. Initially for a commercial policy but I let him quote me to bundle my home and auto. Got me 10x the coverage I had with USAA for $37 less a month. Got me a great commercial policy too. When my wife's car got totaled we had to file a third part claim with the other drivers insurance company. They were terrible so I called Matt, even though we weren't filing a claim with Bouvier. He held our hand through the whole process even though it had nothing to do with Bouvier. When we bought our new car he asked me to give the dealer his cell number and to have them just call him, on a Saturday, and he would handle the whole insurance binder process for us. Super easy! Top notch customer service and Matt is super knowledgeable and professional.

I cannot say enough about the customer service I received from Bouvier. My agent, Nicole, is always very responsive to my emails and questions. She understands exactly what my expectations are and advises me appropriately. I greatly appreciate that when I have a question, Nicole responds in a timely fashion with a knowledgeable response. The past two agencies I worked with oftentimes didn't seem to know the answer to my questions or didn't appear to want to go above and beyond to find the answer because it might require some research, or they would refer me directly to the insurance company where I would get stuck in menus and on hold. I live in a condo complex and Bouvier is extremely knowledgeable about what kind of coverage a unit owner should have in order to be protected from potential liability. This service and knowledge is valuable to me both as a director of the homeowner's association and as a unit owner.

I've been a very satisfied client of Bouvier Insurance for over 15 years. The customer services is amazing. Even with multiple auto and home accidents/issues, that's when their customer service shines. I'll never go anywhere else.

I work with several agencies and am consistently impressed with the efficiency and timely assistance I receive from Bouvier.
Michael Lannon is our primary contact, he is so attentive and informative, greatly appreciated.

I've been a customer for almost 3 years. Rich has always been helpful with any questions or changes that I've needed to make in a very timely manner. He's so easy to work with and is always there when I need him. I recommend Bouvier insurance to anyone!

Dealing with insurance companies is a dreaded task and I often put it off. I was paying an exorbitant amount for flood insurance. My old elevation certificate had expired with a new flood insurance company. I had a new survey done and the insurance company KEPT asking for more details and documentation. If it wasn't for Juli DiCarlo at Bouvier Insurance Agency being on top of it and being the intermediary, I dont know if or when I would have finished the process. She went above and beyond in reminding me of what I needed to do. I ended up with an over 80% decrease in cost! Thank you Juli and Bouvier! I truly probably couldn't have done it without you!

Been with Bouvier insurance for over 10 years with our business insurance and longer with personal homeowners. Always very helpful with questions and the one claim we had went very smoothly. Thanks Team Bouvier for everything!!!