Visionary Computer

This is not the first time Avery has helped me. I work alone in my office on my laptop that connects me to the outside world. (Like so many of us) When technical difficulties arise it feels almost tragic. Visiting Visionary and Avery is better and so much cheaper than therapy. Within 30 minutes he assessed and fixed several issues, and taught me short cuts that will now help me going forward. Highly
recommending this local small business gem and publicly thanking Avery as an accessible technology hero…

I've been to Visionary Computer twice. There were a few years between my appointments, but both times, I had commendable a experience. Every member I spoke to was professional and knowledgeable. They gave me good advice and fully advised me of all potential outcomes, including ones that might dissuade me from choosing to have anything done, before it was time to decide what course of action to take.

It's been more than a week since my last appointment, and my device is still running like new. Thank you to everyone who helped me!

I'm one of the original customers at Visionary Computer...started with them in about 1999. They are the best. Their service is excellent, and their patience is endless. As I'm no doubt one of their 'elder' customers, I especially appreciate the time they take to help me with questions and problems that a 'digital native' might think are...rather dumb! Love that they offer remote access fixes for some of the issues I encounter. They never try to sell me anything (but have everything tech-related you'd ever want!) and understand that my computer use is rather basic. Completely trustworthy and reliable. We're so lucky to have them here in NW CT. Recommend without reservation.

Visionary Computer knows how to treat customers well. Everything they do is done with professionalism, courtesy, care, and expertise. They help SAAC with our computer needs so we can do what we do best. Thank you!

I have bought two laptops from Visionary so far — the first for my uni student daughter a couple of years ago. Staff was knowledgeable, giving good advice, but not pressuring us into anything we did not want. After that experience, there was no question that I would buy my own new laptop from Visionary as well, despite a wait period in what seems to be a current crunch for new hardware. I much rather buy from a local source than online!

I opted to have the Visionary staff do all my data migration, dropped off my old laptop, received a couple of smart follow-up questions by phone, and picked up the new machine a few hours later. I opened it up at home, and everything looked like before, except that it was shinier, prettier, better. That was yesterday, and I am happily typing my review on the new device. Prices are what Apple prices are, but Visionary’s flat fee for the data migration process seems very reasonable.

I hardly ever write online reviews, but I feel so lucky to have such a great source for my computer needs nearby. Big shout-out to all the kind people at Visionary and especially to Leah for a seamless migration of my electronic life. I look forward to doing business with Visionary for many years to come.

To whom it may concern:

I just wanted to commend and thank David Maffucci for walking me through the purchase of a refurbished macbook air after my former one died. He guided me to the right choice – he didn’t push for me to get a more expensive computer, which was much appreciated, and I got just what I needed from you for $500.

And for a very reasonable price (I checked other Apple-approved dealers), he recovered what was on my hard drive, and also walked me through how to back up what was on my hard drive to an external drive down the road – and that was very reassuring too. My wife’s in the market for a new desktop and I’m trying to convince her that Dave and Visionary Computer is the place to go! Thanks again -- you have my business and I also recommended you to the Crossgates Apple Store as the place to go for hard drive salvaging (inexpensive and great service) -- and the place to go for refurbished computers.

A happy, happy customer,

Dennis Gaffney
51 Lawnridge Ave., Albany, NY 12208

We're incredibly lucky to have Visionary Computer in our area. We've been customers for more than 15 years, and owner/founder David and his staff have always been very prompt, friendly, knowledgeable, and professional, as well as up to date and informed on the nuances of all things Apple. They're a pleasure to work with, and the depth of expertise you'll find at Visionary is very impressive. My husband and I both use our Apple computers and peripherals every day for our jobs, and it's been a godsend to have this amazing level of support locally. We've purchased a wide range of equipment from Visionary and had great help whenever we had a question. On numerous occasions David and his staff have "gone the extra mile" in providing the best-possible service, many times coming up with creative and helpful suggestions and solutions without being asked. How amazingly convenient it is to have a top-notch Apple provider just down the street in our tiny town. Kudos to them for growing from the ground up this wonderful, much-needed business that is a huge asset to our community.

Had a very complex repair situation with an IMAC Pro Computer, which required several consultations with Apple engineers The team at Visionary were outstanding each step of the way, always keeping me informed of the progress being made. Truly most professional and reliable of any businesses I have worked with in the past 20 years. Special thanks to Brendan … excellent technician and communicator.

Thank you for the amazing customer service. My MacBook stopped working in the middle of my semester, and the team at Visionary did everything they could for me as quickly as possible. They really went above and beyond in many ways from the speed of service to ensuring Apple was aware of the extent of the issues my computer had, to shipping my computer back to me as I was also in the middle of a cross-country move. Thanks so much Visionary!

First visit today. How refreshing to deal with knowledgeable people in an extremely quiet and comfortable environment. If you have a Mac or are thinking about one, search no further. Well worth the beautiful drive and the great experience. Levi worked with us and he was great. Gave them a challenge to see if they could open old Mac Write files from the 80's. Time will tell ! Regardless, I will
Always go back to them for anything Apple !

I remember David when he first began, all alone. Came to help my mother Agnes Hewitt in Salisbury. I was living w/ her at that time. If it hadn't been for her I would never have had an interest getting one myself.

I am an artist ,not much was interested in technology in those days. Seems like eons ago now.

My wonderful brother & his wife bought me one for Christmas (about 2016?) from David. Amazingly I'm still using the dinosaur all b/c of Visionary. They were so impressed w/ his great values, service & reliability - working w/ my mother ,they chose same company for their gift to me.

Through David's diligence & hard work, plus I believe the solid backing of his wife Shelly, together they have grown into a mighty good company.

Awesome customer service. Staff held social distancing standards with respect, and was extremely clear and thorough with the process of fixing my MacBook. They were done the same day with mine and shipped it back to my house. thank you so much!

Lakeville’s Visionary Computer, an Apple Premium Provider and Premium Service Provider, offers expert, friendly and fast service in an area very far from any other Apple source. I have always enjoyed highly personalized and professional service and complete satisfaction at this convenient location. Do not hesitate to rely on them for all your Apple wants and needs.
Anne Bowen (an extremely satisfied customer)

I had noticed that my iPhone 6 was dying quickly and that Apple was replacing batteries at what I consider a fair price. So I made an appointment at Visionary, my local Apple retailed. I am truly glad that I did. I made an appointment for the next morning and dropped off my phone, expecting to be without it for a day or more. Instead, I was told to go get a cup of coffee and come back for my phone. Well, I didn't even have time to have phone withdrawal! When I walked back in the door no more than 45 minutes later my phone was ready and waiting for me, although the technician did tell me that it would take a few minutes to fully charge it. Anyway, I don't think you can get faster or better service anywhere!

Computer display screen stopped functioning and I dropped it off on Saturday. Alonzo ordered the part and had it shipped overnight and fixed for me by Tuesday which was very appreciated as I don't live in the area and needed to depart Tuesday afternoon.

I found Visionary Computer over a decade ago after purchasing my first Apple from the online Apple Store. Everyone at Visionary is the best. I rarely had a problem with my old Mac, but when I did or if I need something they are so helpful and informative. I highly recommend them. My first (refurbished) Mac finally gave up the ghost after years of use (and help from David) and I purchased a new Mac from them about a year ago. My old Mac was a pre-dual core and they were so helpful in helping me make a decision. I will always go to Visionary.

I have been buying computers from Visionary Computer for the last 15 years. I just bought a refurbished MacBook Pro and am so grateful, once again, for the courtesy and patience David showed me in helping me choose the right item for the right price. I couldn't recommend this store more highly.

I had my MacBook battery replaced here. Not only was it done quickly and professionally, but Brian also informed me that the issue I was having was a known issue, and Apple would cover the costs of it, so I didn't end up having to pay a dime. I actually had the same issue last year and took it to the apple store where they charged me $200! I will be going here from now on for all Apple related issues.

excellent service both when we purchased our iPad and when we needed help with a snafu.

Their customer service is excellent. They explain things to luddites like me in a way I can understand, and also speak with my kids on very high technical levels to solve computer, internet and other problems. We are lucky to have Visionary Computer here in the NorthWest Corner. They have been around for years because they are top shelf.