Plymouth Glass & Mirror, Inc.

Al called me first thing in the morning, was extremely prompt and very well done. Very likable crew that handled my car with professionalism and ease, and Tony showed up later for the calibration (came two hours early which was amazing) and got everything done- even got a free air freshener :) everyone was quick, informative, and helpful. Would definitely recommend to anyone who has a glass claim, and they come to you !

Great experience! Scheduling was easy and very quick. The technician (who was very nice and knowledgeable) came to my place of work the following day prepared and had my new windshield installed in no time. Would definitely use and recommend them in the future.

The technicians sent to me were the best. They were friendly, intelligent and cared about doing an excellent job. My first time using Plymouth Glass and was very happily surprised!

They were very helpful through the whole process. Easy to call or submit your info on line to request an appointment and then they will help you if your going through insurance and haven’t called already. On service day the technician calls you and confirms the address, and Tyrone was great and very professional. Highly recommend this company for your windshield replacement or repair needs.

Working with PGM is always an easy experience. Within 1 hour of my windshield being damaged on a Saturday, they answered my call and promptly setup an appointment for Monday! The technician was on time, completed the repair and made sure all concerns were addressed. Very reliable company. Hope I don’t see them anytime soon though!

Excellent customer service! Responded to request for quote for food truck window replacement within 10 minutes. Technician, Steve , came out next morning and followed through with everything he said. New window within 3 hours -start to finish! We would highly recommend this company.

Great job. Other glass companies, including big name companies, had bad reviews. Plymouth Glass had great reviews. Thry set up appointment and guy did a great job at my home. Would recommend over any other company.

Plymouth Glass was a pleasure to work with. Becky, Rich, and Dave all exhibited excellent customer service! I'm very happy and satisfied with my windshield replacement. I would most definitely utilize their services again! Thank you...

Amazing company to deal with . Ive dealt with Plymouth Glass on three occasions. They have been prompt in returning our calls, answered our questions, came when they said they would and completed the job more than satisfactory . Very very happy with the end results. Definitely would recommend Plymouth Glass !!!

Prompt reliable service. They replaced my windshield in less than twenty four hours from the time that I called my insurance company. Servicemen were capable, knowledgeable and friendly. A satisfying experience.

Filing the claim and setting up the appointment was so easy with the staff in the office. I definitely expected it to be more complicated, but it was a breeze. The day of the windshield replacement, the technician called with plenty of notice beforehand and reached out on arrival. He was so fast and efficient and you could see the care taken to be neat and careful (my coworkers and I were dying to see the removal and replacement, so we watched). After he was done, he had me come out and make sure I was happy. He even checked in about a previous interior issue that he wanted to be sure wasn’t caused by him. Every step of the way was perfect!

Had a windshield installed on my 2019 Tundra. PGM showed up on time, respectful of property, great job overall. The next morning the owner called to ask how the job went and if there were any issues to call back
Its good to see people still care about their quality of work

Excellent, professional service, completed right in my driveway. I have a lift truck which presented no problem for the skilled & friendly service man who showed up early, completed the job within the stated time, and didn't tie up my whole day. I was impressed!

We had just started our vacation drive to NMB, SC and a tractor trailer kicked up a rock that hit the glass so hard that it left a very large crack, from the top of the windshield down through my line of sight. I called & started a claim on the drive home Plymouth called me that SAME day & scheduled an appointment which was just a few days after our return. 👍

Excellent service from claim start to post finish follow up. I was truly impressed. As soon as I filed my claim, I received a call from a Plymouth Glass rep, who kindly and courteously explained everything to me, obtained necessary approvals, scheduled the glass replacement appointment, specially during holidays. Technician came to my residence, was prompt and courteous, very knowledgeable and experienced, meticulous and clean, efficient and methodical, and completed the job and calibrated the vehicle’s computer system, all within an acceptable timeframe. The next day I received a courtesy follow-up call from the business owner ensuring my complete satisfaction.
I hope I don’t encounter anymore glass damage event, but should it occur, I will call no one else but the folks at Plymouth glass and mirror.

I have to say Plymouth Glass was great! I had an issue with getting the correct glass but they did it and found the correct windshield. My car had 2022 and 2023 parts and it made it difficult to find the correct windshield. Raul and the 2 guys that came out were great! Thank Plymouth!

Plymouth Glass always does an excellent job replacing my windshield. I drive a Jeep Wrangler and have had to replace the windshield multiple times due to stones being kicked up on our highways and hitting me. Plymouth Glass is always available to come out to my office the next day and replace it right there in our parking lot. The repair folks are always very nice and efficient. I highly recommend Plymouth Glass.

Cracked my windshield recently and after contacting my insurance, a claim was put into Plymouth Glass. They called me within the hour and we set up an appointment later in the week (that worked best around my work schedule). Drop off was super easy, and they called when it was ready. The staff were all very nice and helped make the process seem pretty much seamless. Hoping not to get a crack again, but if I do I know where I'll be going.

Becky was extremely helpful and professional when I called for my windshield repair. She helped me through the process, talking with my insurance company, and had me scheduled for the next day to get repaired! Even with my specific Jeep decal request.

Steve was my repair technician. He called to let me know his estimated arrival, arrived right on time and was very thorough and professional in his repair.

Great service all around, will highly recommend to others!

My family had to use Plymouth Glass 3 times over the last 6 months for 3 different vehicles. They were very professional each time and did great work. We have no complaints! Definitely recommend.

From the first phone call to Christopher leaving, this experience could not have been any easier! As soon as I contacted my insurance agent, she put a claim in, Plymouth called me that afternoon, we had an appointment within the week. Christopher called me as promised first thing in the morning on the day of the appointment and told me what time he would be here. He was at my house within 10 minutes of the given time. it took him about an hour and a half and left no mess at all. He was polite, clean, and professional. I would highly recommend Plymouth to do this work again.