Joe the Plumber, Heating and Cooling

So amazing… my hot water heater broke this morning. Wayne came over a few hours later and replaced the water heater. His older brother came by to help. Great guys…so nice and courteous. Within an hour and half, everything was done and hit water back on. I highly recommend Joe the Plumber!!!

Great experience with Jason and all apprentices at Joe the Plumber! Very thorough, helpful in explaining, courteous and professional! No more leaks and 2 new toilets that actually flush!!
Thank you, Jason, Marc, Jack and Tyler

Any world where it is very hard to find reliable and trustworthy contractors I have to take a minute to recognize Joe and his team at Joe the Plumber. Christmas Eve and his crew was here on time got the job done on budget. from the first interaction with their website through the conversation with dispatch and each of the professionals that have showed up at our home over the last two days to deal with this nightmare the experience has been above and beyond what we would have expected. The communication and their systems are impressive. I could not recommend Joe and his company more. Merry Christmas guys

I can't say enough about how pleased I am with this company! We had a tub removed and a new one installed. They scheduled us in a very timely manner, showed up on time, were very polite and professional as well as easy to talk to. We had very minor issues after and they scheduled us asap in a very timely manner, showed up when promised, went over our issues very thoroughly and completely and we're extremely satisfied with every contact we've had with this company! And they also cleaned up extremely well, No mess left behind! I would highly recommend this company for any work you need!!

Had a root in my sewer drain causing back up in the basement. Contacted Joe the Plumber and they were able to come and put a camera down the line. They saw a blockage so I ok'd them to do a dig. Few days later they made necessary arrangements (to get town to give location of lines) then proceed with digging up the problem. Replaced the problem section of the drain pipe all with in a few days of first contacting them. With a pregnant wife stressing about the whole situation, Weston, Dillon and Xavier were first class during the whole process. Thanks Willy for getting me in!! Ya'll the best!!! ”

Gary Mesick was amazing to work with! He was early, professional, and clean! If you're thinking about Joe the Plumber's team, don't hesitate to give them a call. 5/5 for sure!

Called with emergency leak. Scheduled for same afternoon.
Gary calls me before showing up.
On time as said.
Very professional and nice personality, Dylan as well.
Found and resolved issue in a very reasonable time.
Fair price.
I would definitely let them in my house again.
Thanks for the great work guys!

We had a half bathroom installed. William was our technician. He was on time and very polite. He was very thoughtful of the placement of the piping that needed to be installed through our kitchen. He was able to make minor adjustments to ensure our needs were met. There was another tech that worked with William and I have forgotten his name but he was also very polite and helpful. They made a great team. We highly recommend Joe the plumber and we will use them again for all of our plumbing needs.

To make a long story short, we hired Joe the plumber to perform a simple preventative maintenance job that we just didn't have time to do. They told me in advance that they have a charge just to dispatch their employees to our home. I understand that as I realize that they have to pay their employees, and no one should work for free. When they arrived at our home the 2 employees were courteous and professional. I escorted them to my water heater where they were to perform the job. After a few minutes these employees notified me that they could not perform their job because the water heater, which is new as a of a few years ago, was a different style than the one that I had for years. The old one needed this preventative maintenance, and I assumed the new one also needed it, however the new one didn't even have the part that I thought need to be replaced. I paid the dispatch fee and chalked it up to my ignorance and had no animosity towards Joe the Plumber or its employees. The employees were gone no more than a few minutes when I think i received an email and a text from the company. I ignored both because I was not thrilled that I just paid the dispatch fee for essentially nothing, but I could not really blame anyone but myself. I then received a phone call from the office because they were not going to give up until they spoke with me. I told them how I felt and that I did not blame them. Their answer within seconds was to credit my card the dispatch fee in full. I stated that we should split the fee but they credited me in full anyway.
I would absolutely call them again and I am thinking of signing up with them for their Diamond Club warrantee program.

The whole project from the first phone call went very well. The scheduling department was friendly and efficient. I received an email confirming my appointment. I got a call from the installation tech one hour prior to my appointment and he showed up on time. The work was done in a reasonable time and very efficiently. The area where he was working was clean and swept up. The billing department was timely in getting my bill and there were no charges assessed that were not on the quote.

Xavier looked like an apprentice, I thought the veteran guy’s name was Wayne I might be wrong. Professional, personable, on-time, kept me in the loop. Really not sure if I got a good value, seemed like a lot but beat other quotes marginally. Quality appears excellent, time will tell. There’s a slight flex to the shower pan but mortar hasn’t set yet. Seems like they run a good business, would recommend.

Responded to my call, appointment 24 hrs later and work completed in same day. Had just about given up and was ready to return the product. Joe the plumber saved the day! Worker was professional, efficient and did an outstanding job with the installation.

On a Sunday evening our water pump and tank failed. There was no water in the house. We called, and Kyle arrived shortly after lunch on Monday afternoon and quickly checked the whole system for us. Kyle was able to get a new Jet Water Pump and Water Tank through a Manchester suppler, and installed both for us. This included all connecting pipes, shut off valves, and duplicate pressure gauges in the system. He then did a thorough check out of the working system, and stayed until after 6:00 PM to assure all was working properly. This was expensive compared to trying to get each item indivually, but the total system (parts and labor) were much appreciated. Kyle was knowlegable and friendly in working through the whole project.

Jason was very professional and knowledgeable. He quickly fix my combination unit and got heat and hot water back to my tenants within the hour. The price was incredibly reasonable. Thank you

Wayne was my senior plumber today & he was assisted by an intern. Both were excellent; courteous, professional, knowledgeable, I was kept informed every step of the way and the choice to include a service was mine. They took care of multiple issues in my home. The service is expensive but definitely worth it. They also guarantee most work for 2 years which no other plumber ever did. I would recommend this service and particularly Wayne for any plumbing needs.

The gentlemen from Joe the Plumber were absolutely wonderful, professional, efficient, and quick! They diagnosed our issue in no time, fixed our problem, and talked us through not only what they were doing, but gave us great suggestions moving forward. I can’t thank them enough!

Kyle was ontime and got to work to resolve a few plumbing issues. He replaced a couple old shutoff valves and a kitchen faucet. I asked him return for additional work to replace a toilet seal and flange. He provided quality workmanship and left everything spotless.

Came when they said, diagnosed the issue. Reasonable quote. Returned exactly when they said they would, delivered for the quoted price. Dazhaun was super friendly and had the work done very quickly (replacing aged pipes under kitchen sink and putting in new faucet which had to be switched from metal to PVC because of rust/leakage). I will definitely use them again.

Tyler was professional, courteous and kind. I would highly recommend him and this company. Responded to an emergency frozen pipe rupture in around 12 hours, when there were many other emergencies, and could not have asked for better service!

Jason was awesome! Very informative and helpful. Purchased their yearly plan - it's a no brainer as the service fee is discounted drastically and you get a discount off the repairs. Definitely recommending Joe the Plumber to my friends and family.