Coldwell Banker Realty - Milford Office

Yesterday, I walked into the Coldwell Banker Realty Milford Office completely blind. No appointment, no previous calls, and today I am in the final steps of signing a lease on a new home thanks to Matt Ruben.

This is extraordinary to me because I had been working for over a week to engage with realtors and properties in the Milford area with little to no success. I had only one day to come down from Boston and try to find a place for my family. Matt dropped what he was doing and helped me find a gorgeous property that checked everything and more that my family wanted. Matt has been highly responsive and worked hard to advocate with another company that my family was a good fit for the property.

For a company to take someone from feeling totally stuck to confident in such a short amount of time is really something. That kind of support deserves acknowledgement.

Coldwell Banker was so great when I purchased my first home. I cannot say enough about how smoothly everything went, from start to finish. The whole process can be so nerve racking, but my agent really put me at ease the entire way through. Highly recommend! Would never even think about using another agency.

For the past 20 years I’ve worked with Donna and Christine on four separate real estate transactions involving both purchase and sale. On all four transactions I was extremely satisfied with their professionalism and effectiveness in obtaining the best selling and purchase prices that exceeded my expectations. Two of my adult children have also been very pleased with them as well. They are a joy and pleasure to work with and I strongly recommend them.

Worked with Barbara Oliver and she is a darling lady! She patiently showed us several property and has excellent customer service skills! We found an apartment in downtown Milford at a good deal!

I have been a real estate broker with this office for 20 years. We have the finest staff and agents in the business. We are the original Coldwell Banker office in Connecticut and year after year the number one office in the entire Connecticut region.

I called an agent at this location very professional and very fast response. Next day showing on a home I'm intrested and made my offer. Hope I get it.

Great realator

The knowledgeable people there are quite reliable for my real estate needs!!!

Had an experience with an agent from this office making me think I would be able to move in less than 2 weeks. It was mine and my boyfriend’s understanding that we were waiting for her to put a lease together and give us a date to sign it. She emailed us 4 days later giving us some excuse as to why we did not get it and it didn’t make sense to us. We had already picked a date to move after she reviewed our application (which had all our info) and said we were moving forward with the process. I had to chase her down the whole time and when I spoke to her she was rude. Called the manager, all she really did was defend her by telling me about how much pressure realtors are under right now. I don’t think she took me seriously at all because the agent already told her side of the story so she probably had some preconceived notions about me and the situation. They need to know that their staff is very unprofessional, rude, and maybe overworked! If you can’t simply call back or even email and answer a simple question from a CLIENT then maybe this isn’t the job for you. Instead you ignore not only a voicemail, but a missed text and missed email about a matter that was urgent for your client for over 24 hours. She knows exactly what she did and agreed that it was misleading and used her busy schedule as an excuse for why she did not contact us when I know we were deliberately being ignored. Waste of time and money. Hope you guys provide some retraining on COMMUNICATION, ORGANIZATION, AND PROFESSIONALISM. Will be calling the CEO.

It has taken me over a year to feel in a place to review. They do a lot of representing the buyer and seller. My agent lied to me. I complained to the management and they blew me off. Our agent didn’t know what she was talking about and she cost us money. I would never do business with them. I wouldn’t want anyone I like to either.

Agents are very slow and put customers on hold for their life events.

Bypass this Agency. Total waste of time. AGENTS are Incompetent, unorganized and unprofessional.