Classic Coach Works

I would recommend these guys to anyone. I was rear-ended and injured over an hour from home. Lauren helped me out of my car and into the truck. She was very quick to get my car and myself off the highway. Took me back to their office where Ashley was pleasant and friendly. Lauren was gracious enough to stay with me after they closed for the evening until my wife was able to come and pick me up. The other drivers that would float into the office were friendly as well. I would recommend these guys to anyone. I hope I never need their assistance again, but if I do, I know they will take care of me with a level of professionalism and compassion that you would hope for in a time of need.

My son and I broke down on the side of the road and needed a tow. Classic sent out a tow truck and were there within fifteen minutes of being called. The service was fantastic and I would recommend to anyone who needs a tow!

My words car broke down and AAA had classic Coach Works tow us. The Driver was great and he towed us to there location and the team there was great as well

My dad’s van broke down and it blocked a narrow road. Thankfully Oseas came in under 15 mins. Great service, would recommend to everyone!

AAA dispatched Classic Coach Works to assist us with a flat tire while we were 300 miles from home. Lauren was friendly, professional & knowledgeable. She put us at ease immediately. All the local tire shops were closed, but she found a mobile tire service that could do the job for $150. She told them no thanks on our behalf & instead suggested she tow us in the morning to a local tire shop. The tire repair was less than $15. Thank you for the excellent service & making sure we weren’t taken advantage of.

I want to thank Lauren for her help & kind words while towing my car away after an accident that left me pretty shaken up. She identified that I was upset and scared was very patient with me, gave me good advice and was honest with what would come next in the process. That kindness went a long way for me that night. The gentleman (I apologize I did not get his name) that was with her was also very kind and they were very efficient. Thank you both. Can't wait to properly repay you when the dust settles on my car situation.

Matthew N. Gave me a tow today. What a pleasure! He is so polite, professional and he even told me what he thought the problem with my car was! I did not have much of a wait time. I called AAA and the next thing I saw was a text from Matthew that said he was on sight. If I ever need a tow again (hopefully not!) I would love to have Matthew come to my rescue! Thank you so much, Matthew for helping me out today. I really appreciate it! Classic Coach Works, please give Matthew a raise! He deserves it! Thanks again for helping me out on this very hot day!!

I contacted them today over the phone to inquire about body work to be done on my vehicle which which rear ended. Ashley, at the shop was very thorough and patiently walked me through the steps I need to take. Very professional.

Was broke down near rt. 84 and Lauren arrived with the truck fast as possible! She even arranged for me to have a Lyft home, and stayed with me the whole time, including taking my '38 Buick street rod to the shop. Best, and friendliest service ever! Sure look forward to my car being fixed and ready just as fast!

Thanks Bob M! So appreciate CCW and Bob for your roadside assistance. We got a flat tire and called AAA. Bob came out in under 15minutes and got us back on the road in no time flat :>) He was very knowledgeable, courteous and professional. He even added air to my other tires which was going above and beyond. I so appreciate that attention to detail. I am definitely holding onto this number for the future services.

Recently broke down late at night on a windy country road. Lauren came out quickly with a flatbed. She was wonderful! Personable and professional, Lauren made pleasant conversation with me, putting worries at ease, while she proficiently hooked my vehicle up and got us moving down the road. When we got to our destination (due to the nature of the driveway and out of an abundance of caution) Lauren proceeded to go out of her way. After unloading from the flatbed, with no power steering or power breaks on my heavy jeep commander, she gently coasted it down the drive closer to where we needed it placed. She is awesome! I am so grateful to Lauren! She was my silver lining!

I called AAA for a tow and Bob from Classic Motors arrived in the time frame I was given by AAA. Despite being cold and windy and early morning he was pleasant! Best part was he was knowledgeable about the best way to tow a Prius. (something the other tow driver didn't seem to). Very happy. Thank you Bob!

I had Bob come help me out with a tow. Very knowledgeable and quick with what he had to do. All my lug nuts ripped through my rim. Bob was able to get my tire back on to save my rotor, and get my car safely to my house. He was out to me a lot quicker than expected and worked even faster.

Bob arrived at my house just 20 minutes after calling AAA. He was very knowledgeable and got my car right back on the road. He was also thorough and made sure everything was working correctly before he left. Very good at his job, thank you Bob!

Great quality and friendly support! Bob from Classic Coach Works helped fill my tank at 3:30 in the morning with AAA roadside assistance, enough for me to go and get a full tank. We’re really fortunate for people like him.

The towing manager was fast, friendly, and professional. She took good care of my vehicle and helped save our vacation. I'd recommend them to anyone in need of a tow!

Bob was quick to call to discuss our towing requirements after we called AAA. He arrived when he said he would and delivered our vehicle right where I requested. Thanks again for the great service!

Amazing customer service experience from Lauren at Classic Coach Works. Beyond punctual upon AAA dispatch, professional, compassionate, and dependable after my recent accident. Amazing experience both personally and professionally! Highly recommend!

Recently had my car break down called AAA and Bob from Classic Coach Works in Southbury was driver. What a pleasant young man made me feel more at ease about my bad situation. He was happy to help and showed up with a smile! I would definitely recommend him! Thank you Bob

Bob at Classic Coach Works towing did a great job! Good communication, professional and changed my tire in a jiffy. Makes tough moments easier when you have nice people there to help