ShopRite of Waterbury

FINAL UPDATE: Store officially to close on Thursday, October 13, 2022 @6:00 pm (see below). Until then, what's left is 75% off.

UPDATE: This store is still technically open, however I went in and spoke with a manager today (10/7/22). I was told that while there's no official closing date yet, as of last week, shelves are not being restocked, a lot has been removed, and what's left is being sold at 50% off (up from 25% off last week). Mostly what's left are shelf stable items and some frozen foods, kitchen items, and health care products.

Today, 9/28/22, I took my weekly trip to Shoprite for groceries, and I couldn't believe what I saw. There's a sign on the entrance window stating that the store is closing! I'm shocked because I just shopped here last Wednesday and had no clue! I looked it up online, and while many articles mention a closing date of November 11, technically an actual date has not yet been announced. You enter the store, and many of the shelves are completely bare, which is disheartening. They simply had none of the items that I needed 😢.

As a huge fan of Shoprite for many years, I will definitely miss this store. Thank you for serving Waterbury for 40+ years.

I work long shifts starting at 8am until late hours often, and had always found myself frequently being rushed out by Stop & Shop employees. One day I found the Stop & Shop proudly claiming they were closed, but I saw on Google maps that Shop Rite was still open. So I rushed over there. They were still open and I was able to find everything I needed. Today as I was running around and needed some quick groceries, I had the thought, Stop & Shop clearly finds my presence 20 minutes before closing super annoying, so I just drove a little longer (stop light) across the street. Upon my arrival, I was greeted by two young staff moving carts, …. with a smile and a welcoming presence! I found my essentials and was on my way. No pressure, no shaming me, and better prices for same quality. I think I found a new grocery store.

I went to Stop & Shop last night looking for a specific spice for pasta salad they did not have it. I then asked one of the girls up front who was leaning on a shopping cart full of what looked like items to be restocked reading one of the local junk newspapers and I asked her if she was familiar with the item? As expected per her posture she only replied “it would be with the spices or we don’t have it.” I then asked if we would kindly look it up in the system and she replied “we can’t our customer service desk is closed.” So much for customer service. Tonight I went to ShopRite in Waterbury looking for the same. After looking everywhere I thought it might be I stopped a well dressed and groomed employee who appeared to be a manager and asked him about the spice. Not only did he walk me to two locations in search of it he then googled it to see what the item looked like and then took me upfront and looked it up in his system to see if they had it in stock. That to me is excellent Customer Service as he happily went out of his way, unlike the girl at S&S who was reading fake news with a bothered look on her face, to see if he could help me find exactly what I was looking for. Thank you John you’re doing a great job and I appreciate and applaud your efforts and work ethic. Reading other reviews why is it people only post a review when they are selfishly impatient, or unhappy over the stupidest stuff not worth even getting upset about? This store is great! The employees are great! The service is great! Question: For all those that wrote a bad review or complaint, how many positive ones have you posted when you have received excellent service? I bet the answer is none. Mr Owner, don’t pay attention to those who only complain or are looking for “compensation” of some sort! Todays society is spoiled, rash, impatient, vane and selfish. Not worth my time.

Very kind, compassionate, and helpful workers. Shelves are always stocked when I shop in store, and the store is always clean. I love the ShopRite at home service. A Wonderful group of employees who shop for me and get the groceries ready for me to pick up. Shopping online is very easy and saves me so much time every week.

The place is clean. For a grocery store that is 500 yards from its competition to the front and less than 2 miles at the rear, there can't be any complaints about the selection. This store has a small seafood department where as the competition to the front does not. On a scale prices are about the same. Some a little more and some a little less.

Great shopping center with everything we needed. And even some things we didn't 🤣

Always good prices was it said about the corned beef coupon not being good till the 11th and they didn't have enough people working lines are all the way down the aisle otherwise a wonderful place to shop very helpful employees especially the meat department sorry to see them close you've been there for a long time was my first job

Love this shop rite. Always clean, and no weird robot stalking people through the store! Affordable, fresh produce. Try bowl and basket brand, it really is just like name brands like barilla, Ragu and many others.

Loved it. Sorry to those who is a stop n shop fan, i once was. But shoprite is the place to be. Beautiful setting, well organized, prices were so reasonable and affordable. The self check out was my favorite part. The whole experience was amazing. Definitely going back soon.

Excellent selection of everything. A variety of roots and a good amount.

This is the most popular pplace formy family for all sorts of grocery vegetables and many more..this location is always stocked clean and well trained courtious staff. I love it and want the neighbors to take trip and see for yourself.

Well I've always loved ShopRite I'm handicapped. And they're always helpful they always help me with packing my bags even though it's the the virus there are only allowed to do certain things you got to have your own bags but other than that they're very helpful they help me because I cannot walk my Walker and walk the carriage at the same time so I put my Walker into the carriage and then I have a basket cart also so they let me put that behind the courtesy desk then they help me get it they have bring it up to me they do everything for me that I need to be done when I ask them they don't give me a problem at all they just go ahead and do it they help me walk it out do I wait for a medical vehicle to come pick me up. This is Anna Waterbury ShopRite. So I'm happy very happy with performance and when I need help there right there no questions asked if they don't give me a hard time about anyting and I always get the help I need if it's the carriage or help me load my stuff into my car push it outside for me. I hope you guys can understand what I'm saying because I'm talking this out and sometimes the words don't come out right. But I always go shopping at ShopRite I do love ShopRite and the prices are pretty decent and I find things very easily in the store sometimes I can't find things I asked in there right there helping me.

Best overall prices, although I'm a little bit miffed that the flier coupons are not able to get used for online shopping.
This being said it's so much easier to buy online and either pickup in store or have it delivered. Their ShopRite from Home Services are the best of any other Supermarket that I've tried

We have been shopping at ShopRite for many years. We choose to shop there because ShopRite usually has what we are looking for. The reasonable pricing, coupons and the specials keep us coming back. The cashiers are courteous and ring up the orders very fast. The added bonus is the baggers.

I've always loved Shop Rite. I used to always order online and pick up in store but ever since they implemented curbside pickup I love the service even more. What I would like for them to do is lower the fees for the grocery shopping. $15.99 is a little much when other services charge either nothing or a smaller fee.

This is my favorite ShopRite to shop at. The employees all work very hard and I have found there shop from home app to be the most helpful tool in my hectic life. I've tried other ShopRite stores shop from home, but this location has the best group of people by far!

I love Shop Rite. Have been shopping here for many years. The staff are friendly and very helpful. The prices are great. They carry a variety of products to meet a variety of needs; gluten free, kosher, organic, and international foods to name a few. Shop Rite is also very community oriented, they invite local school children to come and learn about healthy eating, they help support local food banks and food pantries.

It was great shopping there, but unfortunately they were on the verge of closing the store very sad to see that happened, but I did find some good deals.

My family has been going here since before they switched buildings, when I was little. It looks like they need to find a bigger place again; even with every register open, they usually have long lines. That's their only downside. Their popularity.
Today I saw they have Caroline's Cart and I wanted to applaud them for that. They're very inclusive between that and the good kosher selection.
They also have a great manager and butcher(?) and I wish I knew their names to applaud them as well.

Best supermarket in town! The prices are always right and the atmosphere is very inviting. Love the customer service and employees are very helpful and courteous. I guarantee you shop once at ShopRite and it will be your number one supermarket ever! Sincere customer