Spicer Hearth and Home (The Propane Store)

My partner and I wanted to put a new gas fire place incert in our existing fireplace. We haven’t had the home long, but we found out that the fireplace was not up to code after we purchased it. We are going to have no problem going back to Spicer to do this. Once we have a contractor, build us a new fireplace surround, and create a vent . Brittany, who works for Spicer was very helpful to us. She was very patient and gave us a lot of time we truly appreciate this ! Thank you , Brittney and , thank you
Spicer , Chester Ct !
A friendly reminder to people , we need to be patient after everything that has gone on since 2020!! The flow of things
is just delayed , but we are still
moving !
T Catanzaro

I purchased my propane tank from Spicer they came out an installed the new tank. They where wonderful to deal with and very informative. Answering all my questions a pleasure to work With and have already recommended them to others. 🤝

I have been using Spicer Advanced Gas for several years.

I Have no negative criticisms of this firm, they consistently have the lowest prices in the area, the staff are courteous, honest, and helpful, their deliveries are prompt and without fuss.

I strongly recommend this firm to any potential customer

I've used this company for propane for many years. I recall they delivered the day before a hurricane. I was so grateful, as my power was out for a week, but I could still use my stove. I've also had them clean my gas logs.

Very friendly staff and great with accommodating delivery’s. Highly recommend!

Ok

I wish there were more stars as I do like to support local companies. This purchase has been a disaster from start to finish. Cherry on top is receiving first bill one year after date of service - and within a week of receiving the bill - received a Past Due Letter. Really?!? Oh AND a late fee charge (which to give their due -was eventually written off) Ya' think........

What kind of CDL driver doesnt know how to drive in a rotary in their own businesses town center? Its been there for 5 years or more now, and one of their delivery drivers nearly clipped our vehicle, entering the rotary without yielding to the many cars inside. This type of careless mistake shouldn't be taken lightly, especially when its a PROPANE truck. Even the women have figured this thing out by now, whats your excuse?

Seems no one that I dealt with today knew the limitations of their job. They won’t service or run a line to my outdoor chiminea. Was called back by Stephanie and told they won’t service what you haven’t purchased from them only after a 15 min conversation about scheduling and pricing. Was emailed by Bruce that they won’t run a line to a chiminea after a 8:30am appointment for an estimate, when he was aware when booked it was a chiminea I wanted to hook up.