T-Mobile Authorized Retailer

I walked in knowing what I needed. Dave, the sales associate, was absolutely the best T Mobile employee I've ever dealt with. The guy doesn't overdo it and only worked with what I was looking to achieve. So refreshing. And his work colleague Trevor was also just very calm and patient and helped out when it was needed. Nothing overdone or fake about these 2 gentlemen. They should be training people around the country and giving T Mobile more employees like Dave and Trevor.
Truly a pleasure to meet and work with them on my home internet service. Will recommend this service to anyone and hope Dave and Trevor are working when the referred come knocking.

From the time I walked in and until I left I was treated like a person and not a number, which these days it is a roll of the dice as to what kind of service you are going to get. Trevor, the store manager was the person that took care of me and answered all of the questions and concerns I had regarding the home internet, but what really impressed me about Trevor is he took the extra time to explain everything in great detail and in a way that was easy to understand. The customer service at this store IMO is second to none, and that is why I will be bringing more customers in so they can experience the same great service as I have! Thanks to Trevor and his crew for going above and beyond the call of duty! I only hope that a person from Corporate reads this review and gives the store the recognition they have earned! Thank you Trevor and all of the workforce at the Granite City T-Mobile store.

Everytime I have come into this T-Mobile they have been a great help. Whether it’s tech issues, inquiring about updating a phone or just purchasing they are spectacular. Especially the assistant Manager Dave. Since he began at the store I have noticed my experience has shot through the roof!! If you ever go in ask for Dave

I love this store, out of all stores I have been too this has gotta be the most up lifting one. The employees are amazing! Thanks Dave for helping me out with everything I needed! If I could give you 10 starts I would!

We decided to stop by T-Mobile in Granite City, Illinois today. Upon arrival we saw a group of people outside the store speaking with a couple of reps in order to get in. They were giving them direction on how to come into the store to get assistance. The store is doing some remodeling, getting new carpet.! They were courteous and professional. We were greeted as soon as we arrived. The staff that we spoke to was very helpful. Awesome job!

Like the saying goes "First impressions are lasting impressions". I had a great first impression when I visited the Granite City store last week. I was greeted by a friendly rep and the store manager when I arrived. They were very professional, helpful and pleasant. Keep up the good work!

TB is the best thing to happen to t-mobile! This location is the best one I've been to. Very friendly staff & very helpful, I appreciate you guys! ❤🤙🏾

Sprint provided friendly service.. Mikela was friendly and knew all about the equipmend and Brittany was so helpful and outgoing as well.. And when there was trouble transferring photos the manager Jay was quick to help and got everything dome correct.

I had an wonderful experience at this T-Mobile. They were courteous, knowledgeable and quick!

I went in the store today because of issues with my iPhone. Trev took care of the issues. He was friendly, helpful and knowledgeable!!

Always a great experience at the store. They take good care of every customer and make sure you have everything you need with your new phone and more.

Well a year ago I met a pretty blond girl in the granite store that helped me for free so she was so sweet I needed to do something so I did I went out to my truck and gave her a free jar of pure raw honey from my bee hives and today she remember me and showed me the same sweetness and respect that evidently she was born and raised with respect in today's world is hard to come by

They are an excellent store with great reps the new manager knows his stuff. The new reps are so kind.

Dave was my rep and he took excellent care of me

Everytime I go in here I get precise instructions and directions on how to operate my phone and other devices, I highly recommend this place for help.

They got me the phone I wanted and was fast about it. Every question I had they had the answer.

They are very nice and knowledgable about all the products.

Excellent customer service would highly recommend this location.

Excellent customer service. Very knowledgeable!!!

Great staff. Friendly and professional.