United States Postal Service

So update from 2019. I want to give this place 5 stars. They now have competent people who are kind, caring, compassionate, loving and very reliable working here! They went above and beyond so I want to shout out 3 workers; Gil, Annette, and Laree. You guys are AWESOME. 💜

Annette and Laree, thank you gals so much for being so kind and loving by staying with me on the phone as I drove back and forth to the JAX USPS distribution Center FL and to the 1440 Edgewood Ave W in JAX FL 32208 to get this whole package nightmare done and over with!

My father, mother, and I are so extremely blessed and grateful! Many blessings to all of you! 💜

I’m a small business owner so I’m a regular here to drop off packages, and the workers are always kind and have a smile on their face!!

Knowing the function of the post office and the guild lines they have to follow, I understand what to expect. This branch functions as it was intended to. The clerks allow you to make the choices offered by their mailing system. They may ask you how you'd like to proceed or in many cases they offer suggestions that have more often than not saved me money. Mailing items seems to be an on going learning curve and can be frustrating naturally. Bottom line is that most people visit with the expectations that they should be provided pens, markers, supplies and exceptions to rules. There are reasons why this is not practical obviously! Learn to use the USPS and your day will improve dramatically. There are some very nice clerks working at this branch.
Thanks for your service!

Very kind staff, especially Annette. Answered all of my questions and took care of me in a timely manner.

Why all the bad reviews, just because its always busy? They are hard working people and always there for us its usually the customer holding up the line not the employees. Everytime I drop something off with a prepaid label I recieve an email that it ships hours later that is awesome and I never have to worry.

I had a great experience here today. Monica worked with me as I had 5 international packages. She was extremely patient and was very kind to me. Thank you for your help!

I am not sure what others experienced, but great customer service. I had an odd package and they were so kind to walk me through the process.

I give 5 stars because the post office staff at Edwardsville are terrific and my local delivery has been good.

I don't get why most of the comments had bad experiences. I've been here several times and they are always friendly and really helpful. Never had any problems.

Shipped with this location several times, always very helpful and kind!

Have never had lost mail or a bad experience with the staff at this office.

Pretty good post office. Nice staff

Usually good service.