Unitus Community Credit Union

I say this about Unitus, and I say this about few customer-facing organizations: these folks, and I can say this across the board--rock consistently provides superior service.

I'll wait while you quickly review your bank's service.
Unitus invests 100% of its investment dollars and support to its market in charity by their staff and the community it serves.

Can yours? I thought not
They have been my bank since I kicked BofA to the curb in 2015. I had been essentially financing international, national and local entities that I would never invest in if I controlled where my month-to-month money was used and who or what might be the recipient of those dollars.
So, yeah. I recommend these folks bunches!

We moved our business account over here. They are great for small businesses. They do not do everything such as credit card processing. But they have been good to work with. My personal accounts with them have been great.

Unitus Credit Union is a fantastic financial institution. The staff is incredibly friendly and helpful, always going above and beyond to ensure that my banking needs are met. The online and mobile banking options are user-friendly and make it easy to manage my accounts on the go. Additionally, the rates and fees are very competitive compared to other banks. I highly recommend Unitus Credit Union to anyone looking for a great credit union experience.

They always help when I need it. Again and again.
Raelynn is fantastic. She did in an hour what I'd been trying to straighten out for months.
Love my credit union.

Genevieve was so very kind, understanding, and helpful. Thank you so much for assisting me with working through my questions. I will continue to back here.

Not only did I have a great experience with Olivia C in person, as she answered all of my newbie questions, but after getting approved I was helped by the AMAZING Omar C!! His phone call literally brightened my day, and he too was able to answer any and all of my questions. I am so pleased with my experience, he was so friendly, sweet and truly passionate about his help to me. I don't ever write reviews but I thought it unfair to let his greatness go unnoticed. Thank you to you both for your genuine support :)

Tim at Unitus was awesome. We were having some issues getting the right loan and a few of the big banks were making things more difficult than they should have been. With big banks, you never feel like you're talking to a human being. No matter how many years of history you have with that bank they still make you feel like a number in an excel sheet, which is exactly what you are to them. Thankfully Tim is a nice, down to earth professional who responds immediately and shoots you straight. He was honest and made us feel good. Everything he said he would do, he did. And got us a good rate to boot. Really couldn't have ask for or expected better anywhere else. Thanks and kudos!

Made a simple application to try to fix a furnace. Boom! Rhonda calls me with a better solution. Refinance our truck for less interest and take the equity out we need to fix our furnace. Payments the same just added one more year to what we were already paying. Next step Omar gets in touch to go over the questions about the details and Shannon helped with some of the other questions with the hubby. We sign our documents Tuesday and we have it done. Truck will now be financed (less interest) with Unitus and we have the money to fix our furnace. Simple and easy. All 3 of these people made this so simple. They took the time to hear our needs and put us into a better loan. They took the extra steps to do more than average. Unitus has been more than average but this put them over the top. I can't begin to say enough about the quality of customer service given to us by them. Keep in mind credit isn't perfect and we have struggled. But we still are given the best service regardless of this. Thank you Rhonda, Omar, and Shannon for helping us make something we thought was not possible happen.
Many thanks!!!

I've always had good experiences working with Unitus employees, but this branch is definitely exceptional. Rebecca was super helpful and kind, and it all came across as super genuine, which makes a world of difference. Great at answering questions for a hearing impaired customer on a day with record high temperatures. Thanks so much!

My husband and I have been with Unitus since 2004. Always been treated great. But then we met Heidi Bartolon who was refreshing and great to work with. She was thorough and friendly. She made the experience great! I highly recommend Unitus for all your banking or loan needs.
Plus they have the best interest rates around.

Kay was so wonderful and helped me obtain a credit card which I didn’t think was possible for me at this time. She let me me know how to best get back on track with my credit, was very nice and extremely helpful. I am so glad I went in to see her, and will always ask for her whenever I need help with any of my banking needs!

Easily one if the best experiences I’ve had with obtaining an auto loan. This was only possible with the amazing help of Omar Cazares. Throughout the entire process Omar was so kind and helpful, always keeping me in the loop with updates. Whenever I got on the phone with Omar it felt like I was talking to a family member that I haven’t talked to in a long time. Not only did I feel like Omar genuinely cared about my situation, I knew any issues that came up would be resolved immediately especially with how fast he got back to me. Overall an amazing experience from start to finish. Thank you for helping me get the car that I’ve been wanting for so long!

I love this Credit Union!
I've been banking here for more than eight years.
I highly recommend Fantasia & Angie. They are a joy to work with, and very personal. Plus, they are great at handling all my personal & business banking needs.

I go to the Happy Valley branch because the staff there is ALWAYS friendly. I can't say that about every branch. I just recently opened a business account with Heidi Bartolon, and was missing some information. Heidi kept working on the account while I was getting the necessary documentation. I emailed her when I was ready, and my return visit was quick and pleasant. Heidi is a blue chip representative of Unitus and will keep me coming back. Thank you!

We could not be happier with Michelle Hollenbeck and her team. They seriously rock! Michelle was so patient and helpful as we went through our first refinancing ever, that when it came time to buy a new home, it was easy for us to come right back. We will be singing her praises and referring our friends and family to her until she retires. Thank you Michelle! You're the GOAT!!!

Omar, Omar, Omar! Hands down the BEST Unitus has. His customer service skills are out of this world! You do not experience this amount of care, attention to detail and people that go above and beyond anymore. Omar was outstanding, expedited everything with my loan, had me approved in rocket speed, his personality is the BONUS! This guy really cares and is funny, savvy, witty, SMART! He knows people! Unitus needs to give this guy a raise. I am beyond impressed, coming from a career where I serve people, I would do anything to have someone like Omar on my team. I hope Unitus values him to max & treats him splendidly! Thanks again Omar Salvares! You’re the ishhh!

Heidi B. @ the Clackamas branch is Awesome! I work FT. & am the primary care taker for my elderly parents so my schedule is always packed. Heidi was instrumental in processing my loan application in one day.. Always a professional. Does what she said she was going to do and all this with a genuine smile.
Thank you Heidi so much for your hands on amazing personalized service. Today could have been very stressful but Heidi assured me she would see this transaction through with me.
Please recognize her. This was a big deal for me and she took the stress out of the process and provided to me five star service.you just don’t see that happen to often these days. I’m very appreciative to Unitus and their “ Superwoman “ Heidi B.
Hollie.

I had the pleasure of working with Mr. Elliott Kahoalii.

Elliott was fantastic, he delivered a painless financing experience from start to finish. I was on a major time constraint to obtain auto financing and he took my problems into his own hands, pulling out all the strings to complete my loan in the allotted time i had! Elliott is very professional and personable and an absolute pleasure to speak with.

great employees that care about the customer are hard to come by.

I hope Unitus recognizes what a star performer they have on their hands. Elliott has earned my business as a Unitus customer for life.

Mahalo.

Fantastic experience!
Elliott Kahoalii has been extremely helpful with all my banking needs from day 1. Very responsive to all my calls/emails, very friendly and professional. I strongly recommend Unitus to anyone looking to switch banks like I did.

I've been a member for several years. The Clackamas branch is my fav. The staff - obviously - enjoy where they work, and they share the good vibes w/o knowing so. Courteous, professional, friendly.. always a pleasant visit 🙌

And to top it off today, they handed me a “goodie swag” bag today!! 🎈🎈🎈