Griffith Motor Company

I needed some parts for my Chevy Silverado as well as my daughter's Buick. The parts folks are always very nice and very resourceful. The had or ordered everything I went for.

The service department have really provided service to its customers, thry don't b s you on what the problem is nor try to add extra costs to parts etc, they provide a car for you if you need to go to work and even pick you up or drop you off at your home while you wait for your vehicle to be repaired. The best of that is they don't charge you for those services. They can also give you a number to call if you need a tow.

They also give your vehicle a free car wash after each visit. They notify you what the problems are and how much the total will be and even would give suggestions if needed.

Excellent service.

I am not done yet. So far Collin McCracken is doing great if Mike will get out of our face. I might buy a truck if I can stop Mike from trying to double team me. Or I will go elsewhere. Andre Damrill

Parts guy helped me with my purchase. Friendly folks, will definitely be back!

Evan and Collin were super friendly and helped my family immensly at finding the perfect car for our family. Super professional and very flexible.

We just moved in from out of state, and from the moment I walked in, until I paid for my servicing, the friendliness and attentiveness to my appointment time was nothing less than professional and kind. I particularly was impressed with how clean the entire waiting area was and how quiet it was so I could simply attend to some writing I needed to do. The wait time for my appointment was impressive. It is a place where I know I can have a relationship with the people who work there and will be familiar with my car over time and keep it running well for many years to come. Very impressive experience overall!

They didn't have what I was looking for but we're very helpful

Comfortable, clean waiting room, service advisor was helpful. Try to keep it local when possible! Prices for oil changes competitive with all the chains and quick lubes.

Had brake work done on wife's car. They did inspection, then quoted me a price before proceeding. Very good work and final price was exactly as quoted. Extremely satisfied.

I had the best experience when I purchased my car from Griffith Motor Company. They were amazing to work with and went above and beyond to answer any questions that I may have had. At the time, I was purchasing a used vehicle and there were a couple of things I asked if they would mind to fix, and they did so without any hesitation. I was adamant about a DVD player for my kiddos, and they even had that installed, and it was back to me in one day. They were fantastic to work with, and I appreciated the above and beyond customer service.

I bought a slightly used truck that’s very nice from Joe Yakopec and was treated extremely well. He and the sales manager were prompt and there was no wasted time. The payment I actually got was $42 cheaper than they quoted, was also impressed with the finance manager. I’ve also done business with parts and service and had great experiences with them as well. A truly professional dealership top to bottom!

Always personal service. Professional and attentive, whether in sales or service department. Joe always goes the extra step, as does Tyler although everyone in sales and mechanics are exceptional as well.

Had my oil changed and found out I need new tires. No problem since GM is paying for half since my car is still under warranty and the tires have issues. Thanks Griffith for letting me know. They always do a great job!

My husband and I have bought cars at Griffith Motor Company for many, many years. We have always been treated fairly and with the utmost respect. Kent Daugherty and Evan Griffith have been very helpful, especially when guiding us through updated technologies!! We recently had our car detailed in their new detailing facility, and our car came out looking brand new. The service department has always handled any issues we have had quickly and with expertise. We enjoy doing business with a local dealership, especially when they are so helpful.

Bought my daughter's car there after a terrible experience with the local dealer in NW Arkansas. They had my car ready and detailed when I arrived. Paid them cash and was out the door in 32 minutes. Held the car (the only one of the model I purchased on the lot) overnight for me and didn't even want a credit card deposit (though I offered several times).

If production ever catches up and there's inventory, I'll buy more cars here.

Awesome customer service is an understatement for Griffith Motor Company in Neosho!

Because their customer service is AMAZING!!!

I can’t thank them enough for everything they did for me to make my new purchase so smoothly! I love to support local business and they prove to me why I will still continue to support local! Thank you James, Jenny and Shaun for showing such respect and help to your customers! Not only did I get a good deal, I built even more trust in a family owned business that I will continue to do business with in the future!!

Thanks again,
Travis

Griffith took super good care of me and my 2018 equinox’ this past week! I wanted to get all the trim changed to black and they got it ordered and changed out super fast and it looks amazing then the next day they were able to get me in and out to get the tow package put on ! And everything looks and works amazingly! Super happy with the results!

High Level of Integrity
I had my oil changed last Wednesday in my 2018 XT5. Friendly and polite service. I was back today to have tires that were wearing abnormally replaced with warranty sliding scale. Again, friendly and polite service. Juxtapose this against the last oil change I had done at a different but Joplin area dealership where I was told that I had 5 nails in a tire (no nails...just an issue with valve stem) and that my tires needed to be replaced but not told about the GMC replacement plan. I appreciate the integrity of Griffith Motors. They will be my dealership in this area.

We couldn’t have asked for a better experience. Evan worked with us every step of the way!! Trust me we had a lot of questions because we are from Vegas and we were purchasing a late model used vehicle. Evan even picked me up from the airport and gave me a ride to the dealership.
I would give 10 Stars ⭐ if possible. These guys run a dealership the way it should be done.

Open, honest, and fully transparent about my vehicle report. They put my mind at easy. Now I know when I need to have my transmission serviced and how much it will cost. I will continue to use them to service my XT5.
Thank you!