480 Riverside Dr. (120th St )

Experience the annual Candlelight ceremony for the holiday season. You won't regret it and it may just become your new family tradition.

Incredibly organized on a very busy day.

Very nice staff

Regular

The staff working for morning shift are very friendly and professional. The one working for the evening shift is very rude and unprofessional.

Bad service!!! AVOID. My brand new car got
seriously scratched up, looks like one of the attendants scraped a wall. These guys are driving around a tight lot at high speed!

Avoid! They scratched my brand new car and refuse to pay for the damages.

HOSTILE, unfriendly, disrespectful , unprofessional and OVERPRICED

parking but every time I came, I still left a tip. It’s one of the only parking spots I know of that actually charges extra for Tesla charging, on top of an already outrageous fee for parking. When I came today my car barely got a charge- it was only charging for less than half of the time I was parked for, as reflected by the Tesla App I have that tracks charging and time it was placed on the charger. The female attendant lied to me and told me it was placed on the charger an earlier time than it was. I told her that was fine and as I was going to pay, she took another customer ahead of me, then went to get the manager, who also had a bad attitude- though not as disrespectful as her. she told me “Every time you come here, you make a problem- I don’t know why he take you” ... which made no sense, not only grammatically but in general as I have always been a kind and cooperative customer. I expressed and reiterated to them several times I had no problem for paying but rather with the disdain and embarrassment they caused me in front of the other customers. They told me not to come back. I hope that was the business owner- because if not he is really messing with the businessses success

Horrible experience. They tried to charge me for an oversize SUV even though my car wasn't listed on any of their posted "oversize" lists which they kept referring to. In addition I've never been charged for an oversized SUV at any NYC parking garage, and I use them often. They would only charge me for a regular sized SUV if I paid in cash, which is completely unethical. If they post a policy they need to adhere to it (cash or credit).

Parking attendant dented and scratched my rear bumper on brand new Audi A4. Tried to resolve the issues but, they do not care. I would NEVER park there again. Plenty of other parking garages near by that I'll use in the future. PARK AT YOUR OWN RISK!!!