United Hardware

Nothing but good service and experience every time I’ve gone.

Sent girlfriend to return/exchange some bolts where I had requested the wrong size. She had no trouble.

The staff was helpful in helping me replace a specialized screw and bolt I needed to repair my son's adaptive stroller. Their option worked perfectly. It's a clean organized store with helpful employees.

My experience: Polite, helpful, and cost-competitive. Lot of the negative reviews speak to return problems - well, I had to return an item and had no issue. (Same day, item was open, I had the receipt.)

Great store to have nearby. Their prices are as good if not better than Amazon and other retailers with the added benefit of personal customer service. The team are friendly and helpful and their range of supplies and services is impressive.

Prices are a bit steep but the customer service is great and workers are friendly.

For the size and convenience they over deliver. Very knowledgeable, and better prices than same day and next day delivery options.

Perfect local hardware store. Having visited my fair share of NYC hardware stores, of all shapes and sizes, this one is by and far my favorite. It's clean, organized, well stocked of the essentials. Employees were super helpful and accommodating. It's not large (if you're looking for a big box hardware store, you're in the wrong city) but it sure does have a lot for it's size. Other stores feel cramped, claustrophobic, disorganized, and one wrong move you will knock over a display. Being in this store was physically soothing as well as just having exactly what I needed (and the stuff they didn't have, they helped me with a work around). And can't wait to check out the United Garden Center close by. Hope it's as good as the Hardware store.

Such nice people and helpful, always trying to give the cheapest and best option. They are always so helpful. 5 stars for customer service !

Great store with a lot of solutions to my problems and helpful people. My go to store

The personnel are knowledgeable, friendly and offer helpful advice to further assist you. Even if you may be confused about what you actually need to purchase, they will listen to what you want done, and will then honestly direct you to the items that you will need for your project. No project is too big or too small for them. And they treat you just as nice if you are in the store just to buy a few screws as they treat someone who is spending a few hundred bucks. "Good Store with Good People"

They have a very thoughtful selection of everything you need for your apartment. I have received excellent customer service every time I have been in- help finding tools, getting down hard to reach items and one time I only had my card on me and the Allen wrench I needed was only going to cost 75 cents. The shopkeeper told me to come back the next day with the money and let me take the wrench right then. Trusting, helpful and well stocked. So glad these guys are right aprons the corner from me!

Sometimes you have to wait for service, and the store is pretty small, but everything works and the staff listens to your needs. I've gotten keys made here quickly and cheaply (and they worked!). I've also purchased screws for a project — the staff "grinded down" the screw heads to my specifications with no upcharge. I'll keep coming back.

I live in the neighborhood and whenever we have problems like with pipes, keys, plumbing, you name it, these guys are always available, super helpful and have always gone the extra mile. We are really lucky to have such a great store with wonderful people just around the corner.

Has 90% of what you need and helpful people working who will help you find anything you don't see. They also just opened a garden center around the corner at 118th and Adam Clayton.

extremely friendly & helpful staff. great selection of hardware, plus a ton of cleaning & cooking supplies. don’t bother trekking to home depot!

Wicked nice and helpful staff! Have been here three times and every time they help me find what I need and will order more of something you need if it's out of stock.

Its a tiny store packed with everything u might need love it quick walk from my building beats a drive to home depot

Small hardware store, the one from the block, at first sight you can miss the store walking on the street, but they have a lot of things, very helpful staff and I could find easily all I needed. Thank you

This place has everything! Very friendly staff helpful.

In a case that they don't have they order it same week.

Great local hardware store. Good prices, always friendly and helpful