Ashley Store

Exceptional service from Sheby at Ashley Furniture store! She went above and beyond to help my parents find the perfect furniture pieces for our home. She was knowledgeable, patient, and provided excellent recommendations. The entire purchasing process was smooth and stress-free thanks to her expertise.

The staff at Ashley was a breath of fresh air. We were promptly greeted but not jumped on as I felt in every other store I had visited. I was lucky enough to be paired with Antonio and he was awesome! I asked for honest feedback about the size and shape of my room and which couch he felt would be more functional in my apartment.. coming from a fellow Italian, Antonio is honest and genuinely looks out for his customers well being. I needed to go measure some things and needed to leave and come back later in the evening. I felt so confident with Antonio I didn’t even wait to come back another day. Ask for Antonio or really any of their lovely staff, you won’t be disappointed!

Kleny Rodriguez was a wonderful salesperson and showed us exactly what we were looking for. We bought 2 couches and were very happy with the price and her service.

Doug was very helpful, made some great suggestions and recommendations. He was very welcoming provided exceptional customer service. We highly recommend Doug to anyone looking for furniture, he took us seriously, and he kept checking up on us. Doug provided good intel on the furniture that we were looking at and thankfully was able to make a purchase on.

That’s I had a wonderful experience with Doug at the Paramus store. He was informative. He was not hounding. I think he gave me a great price. He talked about the quality of the furniture. I am happy with his salesmanship.

Antonio & Kleny were very welcoming and helpful with our dinning and living set selection. They helped us a lot with color matching and decision taking. We really appreciate their service for such a smooth transaction.

Antonio was very communicative with and knowledgeable on all the items in the store. He also has a great sense of style and knows his stuff. Definitely made me comfortable in allowing me to make my decision at my own pace especially since im a libra hehehe.

My husband and I had a wonderful experience this time with Shebey at Ashley. Our salesperson greeted us, gave her name and we said we were browsing. She said she was there if we had any questions. We were happy she did not shadow us as in the past as well as other stores did. We absolutely do not like sales pressure. We were very pleased and ordered two couches and a side chair. She was knowledgeable and had good taste in interior design. Thank you.

Customer service was Outstanding! Kleny was wonderful, she knew exactly what we wanted and helped us pick out a beautiful living room set. We are repeat Ashley customers not only for the quality and fair pricing, but also because of Kleny and the awesome employees at this location.

Kleny was very sweet upon entering the store. She explained everything very clearly (including discounts and promotions) and made our shopping experience easy without being pushy. Had a good experience overall.

We went in for a couch and left with exactly what we wanted, but it took almost 2 hours and that was entirely on us. I say that because our salesperson Toni exhibited endless patience with us. At one point we were talking like were were leaving, and he never changed his tone, it was more like he was "in it" with us. Ultimately the 3 of us (me, my wife, and Toni) made a choice and we'll have it in time to host Christmas. The attention we got from the manager in finalizing the paperwork is also worth noting. This is the 2nd couch we've purchased here, we'll definitely be back. PS ask for Toni!

Miriam and her partner were a pleasure to work with. Thank you guys so much for your help! Can’t wait to have our new couch in our new place!

Associate Doug was extremely kind, honest and helpful! He helped me to get exactly what I needed while also providing a fun and positive experience. His friendliness and willing to go above and beyond should be recognized!

From the moment we walked into the store Antonio Tucci was super attentive and helpful. He went above and beyond walking back and forth around the store helping us find the perfect sofa. From giving us tips on decor to color matching couches and dining sets. I would give 10 stars but only 5 can be given. Thank you Antonio.

Franklin was simply wonderful in helping us select the best mattress for my husband and me! We so appreciated his attentiveness and consideration! Everyone we encountered at Ashley Furniture in Paramus, New Jersey was so respectful and helpful! What a great place to shop!! No pressure! Just warm regards and expertise that is responsible and reliable!!Thank you Frankie and everyone at Ashley Furniture!!

On February 15th, 2024 my family and I Had the pleasure of meeting an employee by the Nane of Frank,
At your Paramus store.
He gave us outstanding customer service.
He really should be encouraged.
We engaged in good conversation , as he knew product knowledge .
I, We will highly recommend to our family and friends when shopping furniture Ashley Furniture is the place to go.
The staff at your Paramus store were also very pleasant.
Thank you, we had a wonderful experience...
I am very happy with my purchase.

KAREN TRUSTY

Kleny was a great help when we came in looking for an armchair. She walked us through the whole store and showed us all of the options. It was a great experience and we will be back for sure.

Had the pleasure of working with Franklin P. at the Paramus store and he was fantastic! We did not have the best experience at the Nanuet store and he truly made this experience great. Definitely recommend seeing him for your furniture needs!

kevin was very helpful. He went above and beyond in helping me make my purchase including moving carpets and tables so I could see the complete look. He was very detailed in the options and I felt very comfortable.

Antonio was amazing. He answered all my questions and helped me with picking the right mattress for my needs. He made my exchange of the mattress so much easier than going through customer service. I would definitely recommend Ashley Store and Antonio to everyone.