Best Western Grand Manor Inn

I liked my clean, quiet, spacious king bed room. The website let me pay with points, but good room rates even without points. Almost as cheap as air bb. Breakfast actually good. A stones throw from the Tesla Supercharger.

We usually stay here when in the area. The beds are comfy, the breakfast is good, and they have some great rooms. 311 is especially good, with a separate king bedroom and a double & hideabed in the sitting area. Wish there had been more rooms like this when our kids were young!

This is a great place to stay. It is easy to access off the freeway and close to many restaurants and shopping. The staff are very efficient and the room was well maintained. This time of year is beautiful with the changing colors of the trees. This is the second time we stayed at this hotel this year, and we were not disappointed.

Easy to get to, plenty of parking and lots of restaurants nearby. The staff are very welcoming. My king room was very clean, spacious and I slept really good.

Arron is a great honest dude he makes sure ur stay is awesome .I haven't felt at home in a long time but he make me feel that way. Ty ur a rock star

Great place with amenities and breakfast buffet. Well suited for families with kids. Tesla supercharger is in a walking distance. Many dining options within walking distance as well.

Its on a great location wrt how close its to other restaurants, shopping areas and even the highway. The rooms were definitely on the bigger side for a BW. Cleanliness of the room was on point. Our check in was fine and our kids were eager to use the pool which was advertised heated and an outdoor pool. However after 5 mins in the pool, the kids came out shivering saying the water was too cold. There were other people by the pool, but no one was actually entering the pool...so i guess the water wasn't really at a heated temperature.
We decided to wash off our dusty clothes of the day and it took us a while to get the change for the washing machine from the front desk. The front desk only always had one person available and there would be almost always a line of people waiting for him. Once we put our small load of clothes to wash, we realized the dryer wasnt working..We again had to get in line to ask the front desk to help us and he said he could bypass the payment for the dryer to get us to dry clothes. We appreciated the help but the simple thing of running a small load of clothes had become a chore by then because of the number of times we had to wait for the front desk person to help us.
Nonetheless the beds were very comfortable and we all slept well. Breakfast was okay because the food seemed to be getting over quick without anyone being able to refill it, so we were waiting for things to be filled for much longer than we had hoped for. I just recall that either due to unavailability of items it appeared that they have less array of food in the buffet or they truly did have fewer items than usually expected.

We stay at various BW hotels frequently, and while this one did not have a "Plus" in its name, it should have as it was an exceptional hotel and was above our expectations for the price we paid as a BW Rewards member. Clean everywhere, even the stairways, which we use to avoid elevators when we can, which are often dirty or less cared for in many hotels of all brands. Staff on the phone and at check in and out were efficient and polite. I had booked a standard King room so was surprised to find a double size room with a couch, coffee table, and a nook-like area with a desk and a countertop over a cabinet which held the microwave and fridge with room to use the top - as the TV was mounted on the wall. The bed was comfortable, the room was quiet with no noise from above or neighboring rooms, and only an occasional door slamming in the hallway. Only comment would be that the towels were thin and a bit frayed and should be upgraded to match the quality of the room and hotel overall. The included hot help-yourself breakfast was well stocked, in a comfortable sized room. We were there early on a Sat morning so the scrambled eggs were fresh and fluffy, bacon, sausage, potatos, and coffee were hot and tasty. Self-made waffles, hot oatmeal, cereals, breads to toast, and juices were available. And the lobby has a 24 hr coffee & tea bar available to choose specialty coffees like latte's and cappucino which was a fun extra. Parking was convenient and the area is surrounded by other chain hotels and seemed clean and safe. We look forward to returning to this hotel when we are back in the area in a few months.

Perfect location with a brewery and many restaurants right around the corner. Staff are pleasant and professional. Rooms are spotless and large. Breakfast was one of the best I've ever had at a budget hotel chain.

Awesome place! Beautiful rooms. Great staff! Perfect location! Literally every store you can think of within a mile! Very convenient 😊👍👍

The front desk person, Rikki, gave us the best service of any hotel check-in ever. She was super awesome!!!

The very best part of stay was the AMAZING customer service we experienced. Aaron at the front desk was incredible from the moment we arrived. Our day actually started out not great with some terrible customer service at our car rental company and Aaron completely turned our day around. It is not often you experience amazing human beings who are so pleasant to deal with. Highly recommend this hotel, you won't regret it!

Such a beautiful motel and the breakfast was awsome with a wide variety of food
Thank you for a wonderfull stay.

Aaron, at the desk, was very helpful, thank you for a pleasant stay. We had a King room with balcony 3rd floor, very clean, thank you housekeeping. Very large comfortable room with sofa, work desk, fridge, micro , coffe pot in room. The bed was so comfortable, wish we had more time to stay. Aaron recommended Hop Valley restaurant and brewery for dinner and it was phenomenal and conveniently located across the street. We will definitely be back again.

I had do some contracted work here from morning till night. Top notch hard working professionals here. Every room I saw which were many were pretty nice even though it was cleaning time/day just before weekend. I travel in Oregon pretty often, and stay overnight in motels.
All staff were so nice, very hard to match that elsewhere nowadays. Place is safe in good location and smells and looks clean and refreshing with many improvements. Best motel management around trying to make this place real nice.

Aaron, at the desk, was helpful. He recommended Hop Valley restaurant and brewery for dinner, conveniently located across the street, food was phenomenal. The king room on 3rd floor with balcony was very large and comfortable and clean. Breakfast was not lacking, I will definitely be back here for another stay. Aaron thank you for a pleasant stay.

Best of the Best Westerns we've stayed at. The room felt like a suite, and the breakfast was fabulous. The waffles, sausage, bacon, eggs, potatoes, etc, were all done to perfection. The location was perfect for our trip.

Shockingly nice hotel. Punches way above their weight class. Didn't know Best Western had these kinds of properties.

Last minute booking at Springfield, OR. The hotel is somewhat of a hidden gem. Great location. Close access to shopping and dining. The room itself was everything I hoped it would be. Dog friendly, clean, spacious, quiet and comfortable. We had a pleasant stay.

Easy to locate from mall, great restaurants in walking distance.
Easy check in.