Park-it 162 Parking Ops LLC

We were in NYC visiting my daughter and son in law needing a place to store car for four days I found this great spot. The gentleman I met were professional and courteous. When I returned my car was dent and scratch free. Not much more I could ask then that...thanks guys.

Prices are okay for the area. It's very hard to find parking in this area at night. So this is one of the very few options. $19 for 12 hours and $24 for 24 hours. (With taxes)

Good service and reasonably-priced parking in upper Manhattan.

Convenient parking lot to reserve a Zipcar which they store there

Just trying to find out the rates

Nice and easy

Great

Great service

The best pervive

Excelente ubucacion y un gran tamaño para muchos vehiculos

The absolute rudest service I have experienced. I paid for a spot through spot hero. I arrived at this parking location and proceeded to drive inside and this parking attending blocks me and wags his finger no. No explanation and just walks away. I'm calling out to him and he ignores me so I park the car outside and walk in. I tell him I paid for a spot and show him my reservation. In the most condescending way possible, he tells me that I have to cancel it because they are full.

I'm fed up at this point. No point in arguing so I go to my car and am canceling the reservation when the dude walks out and asks me what time I would take the car out in the morning. AFTER he told me to cancel it and I did in fact cancel by the time he came up to me to say that. Absolutely asinine.

Do not come to this location. If their customer service skills are this bad towards someone who gave them money. I can only imagine how they handle customer cars. Stay far far away. They are rude. They will talk down to you. They will not honor spot hero reservations.