Hamilton Center Inc

Difficult to schedule appointments over the phone (at least the initial one) all other appointments were scheduled in house but I forgot last time, so I haven’t been back. Don’t want to have to go through the hassle of scheduling again. I had to drive to the location to set my first appointment after months of my phone calls not being returned.

Great Experience.
If your willing to invest the time and materials provided. You will have great success here. I have an amazing therapist, and Doctor!
Highly recommend!

Was giving coping skill from my therapist and I was in an out of counseling centers for yrs and Noone else could help me work through my issues

Very understanding.

Yes I am a past client we are moving back too Plainfield and we need family counseling I know Paul Schiender there and Dr. Z my husband and I and my son we need counseling services and my husband needs to see a psychiatrist there his anger issues is out of hand . I can't keep putting up with it my last name was different then I have known you for years when Marsha Carr was a counselor . Shame she isn't still there I been very quiet now I had anger issues but since I been loving in Hamilton county it's been an awlful experience living up here. We need someone who is nice and understanding and who doesn't take sides I have put up with this at all the counseling centers we have been too that is one thing I won't put up with that. A good therapist doesn't take sides you can't tell my husband nothing he is right your wrong you will see I still say something happen too him when he was little abuse that went on in the home . Can't wait too get back there and come there too see someone.

Yes my girlfriend is a client of yours her therapist doesn't that lady get it or not on what she is going threw and my girlfriend can not do strenuous work. Everytime she talks to her she is always bringing up about her working what's your problem lady my girlfriend is on disability that's discrimination also against someone Disabled I will also when is your office going to be official open to where the clients can come in there does she not understand my girlfriend has to move O excuse me her therapist is not the one dealing with what is going on at that place she is lying at you all need to get into trouble. You all better hope I don't go with her at one of her appointments that therapist will hear it.

I have been a client for many years now and I dint think they aren’t as helpful or as staffed accordingly at all!! They keep taking new patients but not enough staff to make just one psychiatrist on time or rvrn allow me the amount of time that my insurance is being billed for! What a great way to treat someone who always has anxiety and drives so far!

When I very first started going to their downtown location I was very impressed but gradually even that location went downhill much like this Plainfield location! I absolutely love my therapist however it’s all about production and they get advanced insurance prior authorization for time billed and I’m lucky to get in on time to see my Dr every single time or an appointment that’s even doable within my time frame! And it’s nearly impossible to receive a phone call when you leave a message and just this very day I was told by my pharmacist that the nurse was supposed to call me because the Dr was out and I needed a controlled drug prescription and they didn’t even try to have the other Dr try to call it in so now I suffer and go two days without which is agonizing and no phone call ever! But I bet I get none on Monday either! I will be searching for a new place right away not that they care so sad because it’s been 11 years now of my hard work!

Better than nothing, but not by much. Used to be a very great place, but now it's almost impossible to get seen in a timely manner. Not to mention if you need prescribed medicine, they only have one doctor on staff and he's constantly over booked.

My PCP suggested I go here for med management. Their policy is that you must see a therapist in order to receive med management services. I started seeing a therapist at the end of 2022 and was put on a waitlist for med management. The therapist was nice, but not great and I didn’t get anything out of the sessions. She also wanted to enroll me in a vocational program even though I had gone to college and had a job. After a couple months of therapy I checked on my status on the med management waitlist and found out that I had accidentally been removed from the list. I was finally able to have my first psych consult at the end of March 2023. In June 2023, after only 2 appointments with the psych nurse practitioner, I was informed that my therapist was no longer with the company and that they would let me know when a replacement became available. Because of their policy, I could no longer receive med management services since I didn’t have a therapist. I never heard from them again, even after calling to check in.

Not happy been a patient for years. Switched doctors because most are leaving. New doctor stopped meds that was working and started me on drug tests. I have never taken drugs not prescribed properly. I am not sleeping at night due to no meds . No sleep does crazy things to your mind .

If i could, it would be zero. By far the worst experience i have had with anyone in the medical field. I set my appointment up right after Valentines Day, and the earliest they could get me in was April 11th.

I wait the Two months, and the Therapist, Andy Andrews, calls me, tells me that there isn’t anything he can do for me because he resigned, and promptly told me it would likely be longer than 2 months for another appointment with another therapist. I do not recommend. Listen to the other reviews, do not ignore them like i did.

The lack of professionalism is astounding. One of my family members was meeting with a therapist from the Hamilton Center. When she got on the Zoom call to meet with her counselor during one particular session, rather than be in an online waiting room, the therapist had not set up the zoom meeting properly and another child was in the middle of a therapy session. We no longer felt comfortable with Zoom sessions because we didn’t know if the same thing would happen to her that happened to that other child. Then out of nowhere and without warning, the therapist left the practice. My family member was assigned to a new therapist. She met with that therapist for three weeks and then that therapist left the practice with very little notice. You can’t get effective treatment with a revolving door of therapists.