United States Postal Service

Amazing customer service! The two ladies working were super sweet & quick to help me with the fingerprint scanning for a background check. 10/10

I am in this post office about once a month buying stamps and postage and other postal services. Every worker is nice and courteous and helpful, even fun at times. Five stars.

The 1 person that has waited on me both times of my visit, I just started going to that branch a couple of weeks ago due to some mail issues I have but , when you are going through something sometimes all you need is a person that will treat you kindly not knowing they made a impact for me on those days of my visit. Thank you !!!

This USPS location is exceptional! We came to get our passports and Ebony was so kind and helpful. She went above and beyond to help us out. You can tell this store gets busy, they are downtown and it’s a huge location - yet they treat everyone who walks in there with care. I was very impressed.

I absolutely love this branch! Ms. Nicole literally saved me from an extra day of work and I am forever grateful for her going the extra mile! This was my first time using the self-service kiosk and one of my packages slid behind the kiosk. The kisok was bolted to the ground, couldn't be moved and I had no way of reaching behind it to get my package...UGH! All the employees jumped right in to help me retrieve my packet. I appreciate them all for being so kind and lending a helping hand!

First off let me say I have a insane amount of trouble filling out forms and following directions. I had to come to this post office to get expedited passports for me and my son. I must have went over how to do everything 10 times on line and was still stressed out. I came in and Nicole Adams Bebley was the person that helped me. I can not say enough about her, I have never had anyone so patient, sweet, and helpful assist me. She calmed me and helped me to complete everything. I read some bad reviews on here about customer service and my experience could not have been any better. So much that I made a point to write her name down. This lady deserves a raise I am not easy to deal with when I am stressed. Nicole Adams Bebley is a blessing at this post office, Im sure if she gets this she will know exactly who I am. Thanks again
Oh yea and never a line any of the 3 times I have come here.

I just left this location literally in tears of joy. After going to UPS and having a not so pleasant experience, I drove all of the way across town in rush hour traffic to this downtown location (it's open latest) and received some of the best coustomer service I have ever had. I walked in there stressed and frustrated and they helped me through the whole process and accommodated to me and my needs. Those ladies are AWESOME!

I go here often because they are so helpful. Never had poor service whether the lines were short or long. They answer any questions and recommend options. Patient with everyone I've witnessed as well.

The staff here is awesome! They were helpful, polite, and extremely patient, even when my fingerprints proved troublesome.

I stopped by to just ask about my delayed package (kind of expected during Covid). There was a lady (wish I asked her name) kindly spending time to explain to me where my package actually was and walking me through the process.

OTR drivers !!
Entrance from Illinois st (one way).
The corner west merril and illinois st
No need to back at the dock.
Drop the trailer and their driver will park at the dock .
Bobtail around th building at their parking lot and wait for call.
Fast unloading !

The USPS is the best and the only place that connects us all to everyone else in the country and to the rest of the world. I support fully funding and fully supporting the USPS in its current or additional services.

Best post office we’ve been to. Tracey was awesome!

Easy place to deliver for otr drivers. Always use the entrance of Illinois St immediately crossing Merrill St NW corner.

Quick and easy! The staff was very helpful and very friendly. Will return again.

I just love my job

Great service in lobby area!!!! Always so nice and helpful.

Great location, with an excellent staff.

NICOLE DESERVES A RAISE!!

Wonderful staff