PeaceHealth Regional Outpatient Infusion Center

I LOVE my nurses. I see them every 4 weeks for infusions and I could not ask for better care.

We have been coming here for weeks now. The staff treats my father and I very well. They are eilling to help every step of the way. I appreciate the cleanliness and compassion. Thank you.

The staff is very nice.

I have received several iron infusions at this place and I always find the nursing staff to be quite friendly. My only complaint is that I recently arrived for a scheduled infusion and was turned away due to the scent I had used in my bath that morning. I felt humiliated and short-changed. I did not realize it was a fragrance-free environment, nor did I realize the scent I had used hours prior could still be detected. I understand the principle of a scent-free environment, but I wish I could still have been seen and maybe given a suggestion for next time that I not use essential oils.

Staff seems to be very kind! One person on the phone said she was the head nurse and she was very rude on the phone. I care take for the first time in my life. My client is in poor health and has two infusions a month. They are always scheduled Thursday and Friday. I only have my client Tuesday to Thursday. Last week her weekend care taker had to reschedule because she was sick. And rescheduled for today. Well I called to simply ask if I could switch her appointment due to my client being very ill and can't move. The top nurse as she said 3 times, went off on how she wasn't going to reschedule her again because she missed her one appointment. So I took it and told her I am sorry I am new and I have not missed a appointment yet. I call back and told her that she should be a little nicer to people. She tried back tracking and I told her no that she was rude and very unprofessional and really should learn to talk to people. I have only been there twice and everyone is always super nice but man this nurse is having a bad day. Hope she don't treat everyone that way.