West End Boutique

Every time I come in, I find something I want! I also appreciate how they post coupons pretty often on their instagram. The staff is also very welcoming & helpful as well. Definitely one of my favorite places to shop in Salem!

Love this boutique!! They have an amazing variety of clothing and great prices. They always have great sales going on and helpful staff as well!

I love this store so much they always have the cutest clothes. I always end up finding something I absolutely love for such reasonable prices!

grace is always so incredibly helpful when i come in! i always love shopping here!

Definitely check this place out for any type of dress (casual, wine tasting/summer, dressy or whatever). I was looking for a very specific style with sequins for a concert I'm attending, and came close to finding a couple in the sale rack, but alas moved on. I didn't really check out the jewelry or casual clothes. Nice staff!

Great quality and great prices! I was searching everywhere for the perfect Peacoat, not only found the best quality/cutest one but it was $20 cheaper than other stores. Thank you for providing such great clothing without over pricing your items🥰

Always a great selection My wife and daughter love shopping there always have seem to have what we need and if they don't they can usually get it from another store excellent

Alisa was helpful and went out of her way to bring me heels to try on with my dress, she came back a second time to ask if I needed anything or any other sizes on the dresses that I took in with me.

Employees are kind and helpful. Great prices for cute looks.

Love

Updated review.
The last time I came to West End, I was looking for a specific clothing item that they claimed to have available in my size, so I went to the store looking for the item, found it but didn't see my size but the website said it was available, the girl who was helping me said "oh that item is only available for online order but can be picked up instore? Which made no sense why can't I just purchase it now if you have it available? Long story short I had to stand in the store order the item online and wait for them to bring the item from downstairs. It's ludicrous. That made the whole situation longer than it needed to be. I waited for my item to be brought from downstairs to the store but in the meantime while waiting I was asked by 3 employees if I needed help, a random man coming from the back room kept looking at me like I was going to do something and literally stood by the register the whole time I waited. The older women which I'm assuming she's the owner ALSO came out from the back asked if I needed something? I said I'm waiting for my pickup order. I felt like I was targeted as a potential theif which I am not and would be offended to assume everyonr is like that. I use to like shopping here and that has really changed over the years. This place makes you feel unwelcoming and tense to even touch anything because an employee will assume you're trying to steal. Maybe reevaluate why you actually came into the retail world because this place lacks any type of customer service