Pioneer Storage LLC

i like to read reviews when im buying anything or going to a place for service. the reviews on this storage unit does not do justice. i keep pulling up 2/3 starts i would give this place a 5 start they are so friendly to me every time. you can pay over the phone with no fees and very clean lot. you guys rock!

They were quick to help me get a unit. The facility is nice and secure and pretty easy to access.

Staff was friendly and happily made accommodations for a new customer. Not to mention the best prices in town.

Nice clean secure facility the management is always friendly. I would never go anywhere else.

Clean and friendly staff.

Great facility, however, their limited hours make it really hard to pay your bill. They need an automated system like online or open earlier on certain days. Also, we rarely get statements staying we need to pay the storage bill. Super frustrating.

Called at 4:35 pm and they are closed. Website hours should be updated.

Limited hours in office, often not there when they should be. Rarely answer phones and when they do often can't do what you need them to so you have to leave a message or wait til the right person gets back to you. Takes days or weeks to hear back from anyone. At least they are understanding when they do get back and are lenient about the delays this causes in payments. Speaking of, the billing statements are sporadic and hard to understand. I have been using them for six plus years and the problems have come and gone over the years. The reason I'm still here is cause their prices are a fraction of everyone else's. Guess you get what you pay for. And I know this won't show on the site cause they will only show the best reviews.

The units are OK. The hours for the office are printed here, but it's almost impossible to find someone there so that I can pay the rent. There really should be a way to do this online in 2020.

Told me they were open until 1pm on Saturday... nobody there at 11am, went somewhere else.