Rack Room Shoes

I will say. They had some very helpful cheery people there and I think this is a great place to find a great sale.

Store owners pay attention, your employees make up half the reason you have a good store. Shelby at the Eugene/Junction City store (I am a visitor to the area) helped me with buying shoes for my husband. Without her help we would not have found any. We bought 3 pair. Good job Shelby.

Great selection for amazing shoes. Love the variety of brands they have and the variety of sizes they have. As of today they have a buy one get one half off and a buy one get one free on selected items. Would DEFINITELY recommend.

The service is always top-notch and friendly. They need a bigger selection of wide width shoes for men in store, but they can order most things. I only buy my shoes there. Good prices, too.

Thank you Max! I bought some shoes for work. (Sketchers steel toe WORK SHOE) The shoes were comfy but were not as slip resistant as the box had implied. I wanted to return the shoes but I had already thrown away the box. However, I still had the receipt. Max said that was ok, he helped me return the shoes and waited while I picked out a new pair. Had a great experience, fantastic customer service!

I bought my kids new shoes on Black Friday! They both got the shoes they wanted, buy one get one 50% off. We also saved $10 on top of that too! Friendly staff!

Great selection of products, and very friendly staff.

Bought 12 pairs of shoes for our Spirit of Giving charity program for needy kids and had a great conversation with their store manager. This year they bought a new pair of shoes for every kid at Guy Lee Elementary. They are doing good things for our community. Super helpful, friendly service. We'll definitely be buying there from now on!

The young lady that helped me was very nice and friendly 1st time I had been in the store and I will go back

Great customer service, we came in the store to do an exchange/return, and associate was courteous, friendly and went out of his way, above & beyond to do something special for us.. I believe his name was Max.

Great selection of high quality name brand shoes. Staff was very helpful and friendly. They helped us understand the promotion they had going on and saved us even more money on the shoes we really wanted.

Right now they have a bunch of boots that are buy 1 get 1 free!
And they have a buy 1 get 1 50% off deal going on like all the time it seems like.
The girls working are sweethearts and they have a great selection of shoes, I always leave happy.

The manager, Jerry, is a great guy. He really helped me out and gave such excellent customer service! He answered all of the questions I had and ran all over the store showing me what I was looking for. He even ordered shoes for my daughter to be sent to my house! I definitely recommend shopping here and working with Jerry.

Cute little shoe store. Trying to find your kids shoes they like in there size is usually hard but not here. Walked right in and got 4 cute pairs of Nike's at amazing prices. Will shop there again.

I have worked in customer service my whole life , these employees are doing a great job and I just wanted to say thank you! If you want to buy shoes from somewhere you will be treated well and respected go shop here!

First time there, i actually really liked. I got 2 pairs of boots. The second pair, they did not have in the store, and the girl ordered online and its going right to my door with no extra charge.

Favorite place to get shoes! They always have a buy one get one half off and a really great selection for kids and adults! Lots of people to help if you need it but they also aren't constantly bugging you or pushy.

Applause for this store and manager Gerry Brode. This store arranged a donation to Guy Lee School of 385 pairs of shoes, a pair for every student there. The store covered all but about $200 in costs. I have not shopped here but the next time I need shoes I'm coming to this store first! Thanks Rack Room Shoes for being such a great neighbor!

Lots and Lots of Shoes of course its one of the many stores that cant find staff so not going to rate them on staff Their supply is in good shape

Corporate messed up my order for shipping and the notification of it so I had to go into the store and figure it out. A wonderful lady spent 25 minutes on the phone with them and got me my discount that I paid for as well as an extra 10% off my order and I literally could not be more pleased with the service