DeFOUW Chevrolet Service Center

The service is excellent. The sales personnel and parts department are professional and are good to work with. I'm repeat customer and will come back.

The Service Department is top notch. They are friendly and professional. Their service is quick and done right.

First visit with a recall notice on my Chevy Equinox. Very professional and friendly. Ever in need of a new vehicle DeFouw will be first we visit. Appreciate also their honor to veterans. Pleasurable experience.

DeFouw was my primary service provider for 5 years on my 2016 Cruze. In the past I have had negative experiences with other dealership-associated service centers constantly pushing for unnecessary maintenance, over-charging, and using needlessly expensive and premium parts. Over 5 years DeFouw has been excellent with both routine and diagnostic maintenance, both covered and uncovered by warranty (even though I did not purchase my vehicle from them). I have never been pressured to add unnecessary maintenance, DeFouw uses OEM / reasonably priced parts, and routine maintenance is actually cheaper than local "discount" mechanics. Once I had squeaky brakes, but nothing was wrong, and I was only charged $13 for the brake inspection. Another time my vehicle was kept one day later than expected, and I was given a discount on my service to compensate.

I recently moved out of state, and my new local chevy service center immediately tried to up-sell me $800 of unnecessary service and ultra-premium brake fluids and engine coolants (even though Chevy themselves use the cheap stuff). I miss DeFouw! Even if I lived in Indianapolis I would probably make the drive. If all Chevy service centers were as straightforward as DeFouw I would buy another Chevy in a heartbeat.

We we're packed ready to go on vacation early Friday morning. Got on the road outside of town and my check engine light came on so I turned around went home and waited for Defouw's to open. Got there at 7 Will came out and greeted us, checking us in. Between Scott,Will,Matt and the technician (sorry I didn't get he's name) they got us in found the problem and got us back on our way asap. Thank you guys 👍👍 Merry Christmas

Great hospitality! I’m sure they were tired of me coming in for a check engine light that was going on and off but they finally solved the problem! Thank you so much for taking the time to properly diagnose the issue on our truck.

Always great service i. The service department !
Thank you Brian K and Chad T !

We drop off cars for service. Things get done within the morning, price is appropriate, communication is good. Too bad we can't see our service record online...

Top notch service. Had a recall on my 10 year old truck, and they treated me like I just bought a new one!

5 wonderful stars this by far is the most friendly dealership in Indiana. I love this staff and ownership. Would recommend to everyone

This place has great deals and works hard to give great service. On my 2 ND vehicle from here

Had an oil change and a tire rotation. Professional service at a reasonable price.

They gave me a ride home when I dropped the car off so that was nice.

Jeff in service is fantastic! I have been to DeFouw for body work on my Tahoe and they are excellent!!

They were very nice and courteous.

Becusa salesmen list and find right car or suv. Or. Small truck other will trun u down def0uw Chevrolet will help u. Better I. Give a.

They were very professional got my problem fixed. Thank you Bill defouw Chevrolet

As always (30+ year customer) they did a great job.

Great service center. I have had no issues with them.

Always friendly and professional! Never do more then you ask them without checking first