Little Dutch

I love this brand, but my 5 stars are for their customer service. Mya daughter has a balance scooter and she lost a key bolt holding the seat, I gave a call to the customer service and without asking anything they sent me the spare part directly at home...thank you

Wir hatten eine kranke „Puppe Julia“ zu Hause. Eine Naht hatte sich leider gelöst, was unsere Tochter sehr traurig machte.
Wir haben uns an den Kundenservice gewendet, die uns direkt eine neue Puppe zuschickten.

Kundenzufriedenheit und Freundlichkeit wird hier sehr groß geschrieben.
Wir haben bisher schon einiges von der Firma gekauft und wurden nicht enttäuscht.

Wir haben schon einiges von Little Dutch. (Puzzle, Holzeisenbahn, Regenschirm, Kinder-Schmuck, Puppe etc.) Wir sind bisher immer sehr zufrieden mit Verarbeitung und Qualität der erworbenen Sachen. Aus unserer Sicht nur zu empfehlen. Kleiner Hinweis zur Website: der Store-Locator funktioniert (wieder) nicht. 😉

Ik ben 2 auto's kwijt behorende bij de racebaan. Gevraagd aan de klantenservice of deze los te koop zijn. Klantenservice heeft als reactie aangegeven de missende auto's toe te zenden en ik hoef alleen de verzendkosten te betalen.

Wat een goede service 🙂

perfect, ons muziekdoosje deed het niet meer, ik wilde graag een nieuwe kopen bij little dutch. Maar was garantie! Heb hem gratis gekregen.......

Ik vind little dutch een super leuk merk. Kwalitatief ook echt heel goed!

Geweldige selectie!

Topproducten!

+ schöne Produkte
- nicht immer passgenau
- hält nicht lange
- günstige Materialien zum teuren Preis

De mobiele muziek doos helemaal opgewonden gaat 1 minuutje af. Helemaal top voor 54 eurie.....

Very disappointed with this shop. Products look nice but if you want to exchange a gift it is not possible. They don’t have a system in place for this, you can only make returns, have to pay for the return delivery yourself and the money goes back to the person who paid for the gift. It is very strange that there isn’t a system in place for this since it is so common to get gifts when you have a baby.

Very disappointed and dissatisfied with their service! I orderder somethings that cost 130 euros and its been now 3 weeks later without receiving my package and without having any info as to where it is or if it will ever reach me. I asked for a refund and the customer service asked 5 working days to look into the matter and i waited patiently and i was very polite then 7 working days passed and asked once again for a refund without any answer. What a scam! This is literally stealing! I paid for something that i never received so either they should have send my money back or a new package and deal with the other lost package on their own. What a shame i was really looking forward to get all these new stuff for my baby but i will never shop from their website ever again! Very unreliable!

Nice products. Unfortunately customer service is not helpful, same day shipping guarantees are simply not true. I see in other reviews the late shipping is a recurring issue, so I recommend buying their products from an online platform with better service such as bol.com.