Onitsuka Tiger Ginza Store

I visited this outlet on Saturday morning to buy a pair of Mexico 66 for myself. The store wasn’t crowded at all and I was pretty much the only customer around that time. The lady from their staff who attended me was very helpful in explaining about their collection, the varieties and was very prompt at getting the sneakers that I wished to try until I picked the one I liked. You can also get some text embroidered on your shoe for free! Finally, they provide an additional 5% discount if you are a temporary visitor in Japan and show your passport at the billing counter.

I absolutely loved the shopping experience here. There are two floors of shoes here. The staff are very efficient and they provide great service. They clearly have been trained how to loosen the laces of the shoes and tie the shoelaces quickly for customers to try to the shoes on. I was very impressed with their skill and efficiency. As a tourist, they offer tax free and also a further 5% discount on presenting your passport. I was also very impressed I was asked if I wanted the credit card payment to go through in my home currency or Yen and a slip was presented showing the difference. Definitely worth a visit!

Very very nice Onitsuka store with a full range of Nippon made and regular Onitsuka shoes. On Level 2 there is also a full range of apparel. They also offer tax free shopping above 5,000 yen which means basically everything from the store is tax free!

The store has Nippon Made collections (made in Japan). The design and quality are good. 👍👍👍

Sales assistant was incredibly nice and helpful, store was also well stocked with sizes and shoe models, definitely recommend

Onitsuka Tiger store with an adjacent “Nippon Made” store, which they’ve recently expanded into. It gets a little chaotic when crowded but usually they have really great service. Special shout out to Koiso-san who provided us great advice and service. Shoes are of great quality and affordable.

I had to leave a review because of the attentive staff, Ms. T Kei (?) who assisted me in buying two pairs of shoes. She helped me find the right size, was enthusiastic in explaining the details of the shoes, and made the buying experience really wonderful. I tried on several pairs of models and she was so patient and wonderful. Thank you for the great service!

Great experience. Accomodating staff.

Staffs went extra miles with their service. My first time visited the store and bought their shoes. Feel awkward initially but over time the shoes run-in and now as comfortable as it can be.
There are options for Made in Japan (basement floor), and Made in Others.
Tax free is possible and we got 5% discount on top of that!

my preferable shoes foe walking. great shoes perfect fit. beautiful as it can get as black mamba will surely testify. staff are super nice and friendly. just go with one that you like. at B1 they have unique Japanese models that are much more pricier but hey they are original and made in Japan.

Got a pair of serranos for only 8500 yen or about 3.5k pesos! Flagship store!

The staff speaks English, it's tax free if you show your passport, and they're extremely kind and helpful, I went to the Onitsuka Store in Shibuya and they didn't have bigger shoe sizes, I could find my size in the Ginza store

Nice store with good layout and selection of shoes. Nippon-made shoes are in B1 and the staff are friendly. Tax free is also fuss free and you get the discounted price upfront. I find that the deals are the shop are more attractive than those at the department stores as some stores will deduct a tax fee.

Really amazing staff and experience. Drop by to get one pair of shoe since my Converse was killing me, but ended up getting a matching set for me and my partner, thanks to the kind staff--especially (Seiki-san). We dropped by around closing time, but they made sure that we tried several different sizes to make sure we got the right shoe. He even double checked the laces all the way to the bottom to make sure they fit well. It was a little embarrassing to have them put the shoe on for you, but it made a ton of difference in terms of comfort--maybe I just never knew how to put on shoes until now! Overall, definitely a good product, turned into a great experience by Mr. Seiki.

Nippon Made Onitsuka available here...the staff, especially from Indonesia very awesome! 👍😍

Its a very busy store but kudos to the team, you will feel taken care of even with so many customers waiting. Great service and initiative by the staff.

Some of the most comfortable walking shoes I have ever bought. Japanese brands prove their quality once again. Will go and buy more again.

Had the friendliest and most patience customer service rep L. Lee take care of my shoe shopping today. Great selection of footwear - large sizes are harder to find but managed to get two good ones. Recommend if you’re in Tokyo

The staff is super friendly and helpful.
The shoes are soft and definitely save my life for the rest of days in Tokyo.

Despite the shop being busy and full of shouting children, the employee T. Kei was very calm, and friendly. She helped me find the right shoes and made my experience wonderful.

Hello, T. Kei! You do a good job!