Treebo Surabhi Luxury Rooms

Good

full enjoyment

Great place

Unfortunately, I happened to stay in this hotel along with my friends last week. We reached there bit earlier by 4am but they didn't allowed us before check in time which is 6am and also they didn't even allowed us to use the rest rooms. We slept in our car for next two hours and then we checked in officially. They allotted a room in which both Air conditioner and bathroom heater wasn't working. So we informed those things in the reception and left out for the day after few hours of rest. They told us it will be ready by the time we return back. When we return, still the same issue continues. We swapped the room next day and things were smooth until I checked out. At the time of check in, they got my original driving licence for proof. The same was not returned at the time of check out and they didn't know where the receptionist kept my licence. Since, I was in a hurry I left the hotel and they told me that they'll send that through courier. Till now, I didn't receive a proper response from them. Seems like they lost my original DL proof. Is this kinda of service that you provide to your clients? Don't even care to maintain customer documents. Getting into these types of hotel, means that we are inviting trouble to ourselves. Pathetic service.