Costa Coffee

Saw some of the best customer care in ages here on Monday morning. Both members of staff were kind and considerate to their customers and cheerful whilst efficiently keeping things moving. It was a pleasure to watch. Coffee was good too!

Staff were great, drinks came quickly, place was clean - will definitely be back!

Some Lovely people work in this costa cafe . Travelled to inverness from Mearns and visited eastgate mall. Shawn and Daina served us , and not just a perfect flat white but a lovely chat and info about places we can visit in inverness . They wrote us places we can visit and now its on our plan for this summer . We promised shawn we will get him a present when we next visit to inverness in summer

Had coffee with a friend there recently. Great coffee and the staff were absolutely great. A perfect place to meet up with friends.

Best Costa in Inverness, brilliant coffee and cakes. Staff always friendly and helpful and like a good blether, they go the extra mile. Shop is clean and tidy and you can’t fault that. This is my go to place!! Keep up the good work guys 👌🏻

The best Costa in town bar non.
Service always brilliant,happy to help,

The staff were very helpful here as I was in excruciating pain and being disabled they bought my tray tae the table and enquired if I was alright. I said when my painkillers settle would be O.K. I must say a big thanx tae em all and well done. The food was warm and washed down with a lovely hot Latte, plenty of seating with subdued lighting certainly made it frae me. Cannae say much bout the pain though.x.

This Costa is bigger than Costa on Inglis street, but staff is friendly and smile. Service is perfect. There you can always find place to sit. I like this cafe.

Love Costa nice meeting place and chat

Great as usual. This our favourite Costa in Inverness. Always busy, but seat available by time you are served. Lovely staff.

Great coffee at the best coffee place in town. Great selection of sandwiches cakes etc. The staff are friendly helpful and hardworking. Brilliant

All staff very pleasant and helpful. Cleaning of tables excellent. Drinks & food very good.

Good coffee. Had to stay in a queue for 5 min. I guess it is huge traffic. It is possible that you wait and there is no place to sit in.

Best coffee I've had in a long time , comes very close to Coyote Coffee , would definitely recommend cappuccino with caramel flavouring ❤

Our friends got married here December 2021. Lovely hotel, friendly and helpful staff, the food was great too.

Great coffee shop, food good too. Not too busy, plenty of seating available. Facilities in good order

It was right next to the train station at Inverness, was well kept and clean everyone was helpful carried my coffee to the table for me very helpful much appreciated.

If you're looking for Costa in Inverness, the Eastgate branch, by far, makes the best coffee.
Just goes to show that in these 'copy and paste' corporate coffee shops, it's all down to the staff.

Great choice of drinks, hot and cold. Lovely cakes and biscuits to go with it all and the sandwiches and paninis are amazing

Good coffee, cakes are a bit pricey but nice. Nice place to sit and chill while the wife shops.