Cotswold Outdoor Droitwich

This was our first time in the newly opened coffee shop in Webb's of wychbold, great for a quick snack and it's designed to ease the pressure on the main restaurant,which can get very busy !! It's got a nice atmosphere and comfortable chairs 👏👍we will try it again next time we are in the store 😋☕😁

It's very busy, but a lovely atmosphere at Christmas 🎄 had a look around and then added a lovely lunch and lots of it left very happy 😊 🌹

Great range of outdoor clothing. Right beside Webbs Garden Centre. Free car parking,close to M5 Droitwich exit. Friendly and helpful staff, their Click and Collect option for out of stock items and different sizes works well. Great sale prices in January

Nice shop goods of a good quality nice staff pleasant and friendly will go again .

I really like this store. The staff are always incredibly helpful and knowledgeable. They always listen to what you want rather than try to sell the most expensive thing. It can be a bit pricey, but if you time it with sales you can grab a bargain. They will also price match the Internet, so its worth a Google if you think it might be cheaper elsewhere. I always prefer to buy my outdoors items in the flesh. Today's purchase was a sleeping bag, and the staff were great, can't wait to give it a go!

Just been to Cotswold outdoor and would like to say the customer service I received from Paul was first class. His knowledge is amazing .

Used a few times in the Jan sale. All good.

Brilliant store, had to return a coat bought online so I could try an alternative size, phoned to check and got a very nice person who advised I could return or exchange in store. When I arrived I was given the most informed advice I've received in a shop for a very long time by a really pleasant young man, left with a better solution than I went in with a very happy customer.

Great shop, we asked an assistant if they had any cropped trousers and she immediately found them. Who was with me they had her size and she said they were a lovely fit, I was disappointed as they hadn't got my size and the assistant said we can order them and have them sent to your home address, and this was very quick delivery the next day, I since tried them in and they are great. We also bought a t-shirt each at the time which the same assistant told us they were on offer for 2. There was also a male assistant who was also very friendly. Such lovely staff

Staff incredibly helpful and knowledgeable.

Fantastic service. Henry fitted me for some new walking boots. A very thorough service, after some disappointments at other retailers. I finally got the perfect pair for me, and they were not too expensive in relation to other companies. It's worth the expense to get the correct gear.

Brilliant service. Popped in for a browse a few weeks ago and saw a jacket on sale, except the size and colour I wanted in the range wasn't included. Staff member (Mark I belive) instantly included it without question and had a great deal as a result. Same person then helped my wife choose boots spending a good amount of time with her trying a lot on and giving advice, without hint of frustration when we didn't pick any. Friendly, good advice throughout.

Absolutely superb customer service from a chap called Mark. From start to finish (of a very successful and happy purchase) he was helpful, listened to my needs and concerns for a good pair of boots. Didn't over sell products or force me into a sale of items I didn't require.

I couldn't fault a moment within the store and will be returning very soon.

If you're after a pair of boots from someone who knows their stuff, request a fitting with Mark, you won't regret it. Brilliance every step of the way!

Too quality products. Knowledgeable staff. Not the biggest but enough to chose from.

Went to buy new walking boots. Very helpful staff and did a full foot fit. Need to go back as my size needed to be ordered. No problem here as store is great and part of Webb's so you have garden centre, coffee shop and Lakeland to browse too. Good discount assisting customer too! 👍

My experience buying walking boots from Cotswold Outdoor in Droitwich (at Webbs) was excellent. Their staff have real depth of knowledge including which boots are best suited to different shapes of foot. The absence of sales pressure was also very refreshing, compared to some other outdoor shops I tried. Highly recommended.

Great choice! From flower pots, to tropical fish and hot-tubs!!

Thank you Matt for your specialist and personalized service today. We have learnt so much about walking boots and are very pleased with our purchases today.

We were served by a young lady yesterday who was extremely helpful in enabling us to buy the right pair of walking shoes and a number of other items. Nothing was too much trouble for her. Thank you.

Absolutely first class customer service from the Cotswold Outdoor staff today. So well worth the effort to make an in person trip.