The Frost Partnership Estate Agents

Jade is an excellent agent and she found a flat for me last 2 years. I highly appreciate her fast response on customers questions and worries. And the staffs of Frost Partnership is so nice. I highly recommend frost partnership on letting or buying property.

My experience with Frost has been nothing but positive! I want to give Jade a special shout out and thank you because she is the best estate agent, I have ever worked with. She is an answered prayer for finding the right home for my family. Professional and caring, helping in every way she could and never giving up, finding us a property in this tough market. Working with Frost partnership I realised, how an estate agency should really be. Amazing!

Jade and Charlotte are a top professionals in their field.
They have helped me to find a suitable tenant and going thorough the procedures to satisfy all parties.
Many thanks 🙏
I will use them again.

Excellent service and handled with professionalism. Was also kept up-to-date with everything that needed to be done to secure tenancy. Cannot fault Jade and Charlotte as they were always able to address any issues raised and they were dealt with in an efficient and timely manner.

Jade and the other members of the Staines branch were extremely helpful and efficient, always going the extra mile. They were quick to respond to any issues that arose and were always friendly and welcoming whenever I visited the branch.

We had moved to UK last year and were eagerly looking for accommodation for family with child. Thanks to Jade and team for all the support in finding us the property and continuously helping us with all the issues being reported from us .

It's rare you get to say "My Estate Agent was amazing", but I'm saying it. Megan, our point of contact, has been well informed, helpful, quick and excellent about communicating with us. She gave us good advice on negotiating and always responds to questions the same day. The rest of the team we worked with, Harry, Jade and Laura have been equally on it, dealing with things as they came up. They checked on our property regularly because it was vacant and we aren't nearby. They have gone above and beyond our expectations - wonderfully professional service.

We would like to thank Ella from The Frost for all her dedication and hard work towards our matter. She has been so helpful from the day of viewing the house till we got the keys. She was always updating us just so we are in ease. She tried her best to answer and solve all the queries we had regarding the purchase. We really appreciate that she made sure the completion date was met as per our request. We are so happy that we chose to go with her recommended solicitor and mortgage advisor. This not only fasten the process but also was hassle free and reliable for us.
We highly recommend The Frost for all the new / existing buyers. We ourselves are the first time buyers and didn't know much but Ella and the team made it super easy. Thank you again for all the help and we look forward to working with you in future.

Excellent agency for searching Quality accomodation.
For my stay at Staines for more than 1 year their support was amazing

Well .... I am very pleased to say that my experience with The Frost Partnership is more than positive...
The team, of which I have interfaced with many, are all very responsive, very professional, specialists in all aspects and individually looking after what each of them do best.
I have experience with many agencies and am happy to give Frosts my "thumbs up" for being the first agency that I have been able to give a positive review

I would like to say a huge thank you to Harry, Ella, Megan and Tilly for there assistance in the sale of my dads house in Chertsey. We decided to use a Staines agent after having previous difficulties with other local agents. Harry and the team were highly professional and we never once had to chase the agency for regular updates. I couldn’t recommend the frost partnership highly enough for their superb efforts. They made my dads life incredibly easy as he had not sold a property before. I would like to say as special thank you to Ella Loveless for negotiating on my dads behalf and achieving significantly over the asking price.

Thank you all so much.

Graeme & Emma

I couldn't be more thankful and grateful to Megan and Harry with our house purchase. They were helpful throughout and helped us complete within 2 months. Communication was great and consistent throughout. I've heard so many horror stories of estate agents generally but so glad i'm able to share a positive review. The Frost partnership remained professional and organised throughout. They have been amazing i wouldn't hesitate to buy or sell through them again - thank you very much!

Frost Partnership has exceeded my buying experience.
Specially Charlotte has been very helpful throughout the process. I highly recommend her. Frost's team was also equally approachable all the time and updated me on every stage.

Before trying other estate agents locally, this company are 1st class.

Harry goes above and beyond for his clients, they really do try hard to ensure a seamless experience that helps a great deal during what is a very stressful market place at present.

Our house sale was dealt with a courteous service and they do try hard to explain all the frustrating stages.

They telephone to make convenient times to view and always accompany clients, they then call back after every viewing to give valuable feedback.

Credit where credits due

We have been very impressed with the support of our agent Harry, both throughout our property search and then the purchasing process. Harry was extremely genuine and knowledgeable in his approach. He expertly guided us and was able to confidently and helpfully challenge what we thought we wanted, which ensured that we found the property that really was right for our family. I wouldn't hesitate to recommend Harry and the rest of the Staines Frost team.

The sale process can be protracted and stressful at the best of times, but the help from Harry and Megan at Frost in Staines have made it as smooth and stress free as possible. Thank you for all your help, we would definitely use you again.

Excellent service from start to completion. Harry and his team are highly professional, efficient and friendly. Outstanding communication throughout the sale of my property making the whole process stress free. Highly recommend the Frost team for going above & beyond with the whole sale process.

Frosts were just amazing. Ella Loveless listened to what we were looking for, which was a bungalow and as soon as one came on, she rang us straight away to arrange a viewing. Our offer was accepted and we were kept informed all the way through the negotiations, and 4 months later we have moved into our dream home.

Fantastic estate agent. Frost Staines saved the day when my initial choice of another agent in the town proved to be wrong. Jamie and the team turned the situation round and really showed what a modern, hard working estate agency should be. They fully deserve 5 stars for picking up a sale that was going nowhere, remarketing brilliantly and instantly increasing attraction, securing offers and then tenaciously keeping it moving along through lockdown to completion. Communication was always excellent and I felt we worked as a team to get to completion. I have no hesitation in recommending them.

We just moved in to our new property in the middle of the pandemic, we hade so many doubts about the process, Jessica you are a star! She made sure we were comfortable with all the decisions we made so far, she was literally "next to us" helping us all the way providing us support, she made the process easy, simple and fast. We never expected to have such a great heart welcoming hamper.
Thank you Jessica and all the team from The Frost Partnership we wish you all the best.