SIXT Car Hire - Heathrow Airport

Had to hire a car to get back home and Google search came up with the best price from SIXT. We just went there to check it out. Josh at the hire place was so helpful and got us a good deal and a great car for couple of days. We had a great drive back up to Scotland with the BMW 2 series. Only had 10k miles on the clock. Great service overall, reasonably priced and a nice car. Thank you!

Great customer service, in a great location.
Responses to email questions and queries answered almost immediately.
SIXT Heathrow will definitely be my go to rental company in the future.
The rental car was a Skoda, which was unbelievable in fuel efficiency obtaining an average of 57mpg over the 725 miles traveled, yes it was petrol.

Very quick and efficient process to check out. All done inside 5 minutes. Very clearly marked directions to the desk inside T2 and then to the parking garage. Rental staff were very professional and didn’t try selling protection insurance once I said I didn’t need it. Both the rental desk and the actual vehicle being inside the terminal itself is much better than having to take a shuttle bus after a long flight.
Five start treatment and very typical of sixt as I used them in Manchester a lot and never had a bad experience.

perfect service, a great team! Fernando accompanied us to the car because we couldn't find the pick-up point at first :-)

I got the exact car I booked. The pricing was competitive. The car was in great condition.The pickup & return were both smooth. The staff were very pleasant, professional & helpful. With the familiarity now, it becomes my default Car Hire Agency choice on travels to London.

Fernando was very helpful and we had a very nice conversation. He also managed to up-sell me to the Audi A3 which I’m very pleased I opted to do!

Everything was smooth and quick and just a great experience. It really does make me want to only use Sixt from now on as I haven’t had this exceptional service from anywhere else. Fernando really is a credit to your company.

Wonderful service by Roshan Fernando who was just outstanding. We loved that Sixt had representative's at the airport, and that the pick up was right at Heathrow. It was so nice not to have to wait for a shuttle , like you have to for the other rentals. Also, the service was so good that we are now sold on Sixt. If you want convenience, expediency, good service, welcoming, good prices then in my mind Sixt is the best.

I used Heathrow T2 SIXT over December 2023 and I was very impressed with the service and ease of using this rental location.

I've never had any issues with charges from damage etc from the vehicles and I have always found the dropoff process is very quick and easy.

The walk to departures/from arrivals is less than 5 minutes making it perfect for rushed weekend trips.

Josh is a TOP NOTCH agent! He took time to understand why I was in town, provided features and benefits of the insurance package, was extremely courteous, professional, friendly, and concise! He even informed me of places to go and see while here in London. 5 stars for Josh! Good dude!

Very good experience with SIXT customer service, the return process is super smooth, and the car was great! Although first time driving manual in almost 10 years, I had great experience with Skoda.

Excellent car rental for Heathrow at a competitive price! Vehicle was really nice! Collection and return process was both really smooth and quick, which is something you appreciate after a long flight.

The male counter person (cant remember his name) was awesome! Remembers me from previous times I have been there and is truly a professional. Having the cars right next to the terminal was a huge improvement too. Returning the car needs someone there to check them in and I'm not keen on using the key drop box.

I am writing to express my sincere gratitude to SIXT remarkable employee “Sonia” who provided us with an extra ordinary customer service experience during our recent engagement with your esteemed car rental company.

We are a family of four and had planned a comprehensive 3-weeks journey across various cities in UK. Given the lengthy itinerary and the number of luggage, we opted for a spacious vehicle. However, upon our arrival at Heathrow airport to take the car, we realized the care we initially booked would not suffice accommodate all our belongings comfortably.

In our time of concern, your diligent employee “Sonia” came to our aid. With a blend of understanding, flexibility and high degree of empathy, she promptly upgraded our booking to a larger, luxurious vehicle ensuring the comfort and ease of our family throughout the journey.

Her willingness to go above and beyond to address our needs was not only comforting but also highly professional showcasing the exceptional standards of customer service that SIXT maintains. The entire process was smooth and her friendly attitude made our whole experience truly memorable.

I’ll not hesitate to share this experience with everyone I know and recommend dealing with SIXT.
I am looking forward to having more journeys with you as a preferred and trusted car rental company.

Please extend our heartfelt appreciation to your employee “Sonya” and our affirmation to her advice to book similar cars, we enjoyed our drive.

I rented from the HEATHROW airport location in London The service was prompt, friendly and professional. The vehicle was as advertised and comparably priced. Given the negative reviews of Sixt overall, I suspect the experience is very specific to the location.

Booked a car to be picked up at Heathrow t2 in October. Our booking was handled by Hasan who was very helpful.

We originally booked the smallest car for three people. But after his suggestion we decided to upgrade which was a smart choice because the original model that we wanted was actually too small.

On top of that we had some issues with our credit cards. As international visitors this was a very huge problem for us. However he was very patient and helpful and let us take our time to sort it out with our bank, mind you it was already late at night. Everything did eventually get sorted out and we got our car.

Overall a good experience, not much different from other companies I've hired from, and shout out to Hasan for assisting us.

I wish all car rental could be as simple as SIXT at Heathrow. There desk is inside the airport and their cars are in the short stay car park (no shuttles!), there were no queues. Your salesperson heard that I had to make 2 bookings as our travel plans changed (son had chickenpox) and my booked car couldn't be extended, he straight away went the extra mile to ensure I only had to get one car for the duration of the trip and provided a discount so I wasn't hit too hard on additional cost.
When I was filling up the car near the airport to return it, a Sixt employee happened to be there and offered for me to follow him to the airport and let me drop off the car there with no need to go back to any desk.
I definitely recommend SIXT and their staff at Heathrow

Great service! fast and convenient. the car is in great condition.
ISTVAN is supper friendly. give thumb up to this guy!

A quick and easy car rental experience. Shuttle was waiting to transfer me to T2. 5 minutes at the east to find rental counter. Car was largely clean and full of fuel. No usual walk-around to check for damage but did receive a detailed list in the rental agreement. Return at T5 was easy to find and fast. Again no traditional walk-around on return. Careful when returning as they fly around the confined area when moving cars around. All in all a great experience.

We had a wonderful experience with Sixt at the Heathrow T2 car pick up. Corinne was the best rental sales agent we've had in many years of dealing with car hire services. She expressed genuine interest in our trip and where we were coming from, then took extra time to offer personal suggestions about where to go and what to do during our first day in London that wasn't the normal tourist activities/destinations. We took her up on these and had a wonderful time.

The only feedback we would offer is to keep in mind that the Sixt car return is at the T2 Short Term Car Park, which is not clearly marked on the Heathrow signs. We spent a good deal of time trying to figure this out until we called Sixt and asked for clarification. Once parked though, it's a straight shot to baggage check-in and is a good location to get to your gate as soon as the vehicle is returned. The return process itself was quick and pain-free; friendly and personable employees all around. Thank you!

I have never seen such a high standard and amazing service from a car rental than what I found at the pick up from Sixt at Terminal 2 in London Heathrow. The level of care from Gustavo, the gentleman that took care from me and my daughter while retrieving our booking was exceptional. He was effective, assertive and supportive. We got the exact car we needed, never been so happy with a rental. Thanks Gustavo for making our trip great and most important safe!