DFS Southampton

What an experience! Went with my two sons to look at sofa beds. Was helped by man called Darren, he was so polite and helpful. Went above and beyond. My kids walked out of the shop saying how amazing their experience was, how Darren was so nice. A credit to DFS!

Great experience professional and friendly staff. Covid19 regulations maintained staff at the entrance providing sanitizers, masks and also checking if customers needed assistance. We were wearing our masks and distances well maintained throughout our shopping. We looked at the types recliners we wanted compared prices with other shops where we had been. Bought at best price from DFS. We can't wait for our delivery in 12 weeks. I highly recommend. Wide selection sofas for everybody.

Wheelchair accessible entrance, blue badge disabled parking close to the shop.

What an experience! Shaun was incredible, from beginning to end, helped us with all the add ons and was really honest with what worked best for us. We came away with a sofa and footstall very happy! Thank you Shaun :)

Went to go look at some sofas as our one is...well its had better days! 🤣 Have a good idea what we want and this place has everything! Including what we believe is the new sofa? Extremely clean, tidy and well laid out, easy to manoeuvre around, wide open spaces, good prices and lots of different colours, patterns, and choices of fabric etc etc coming back very soon! 5 * 😁

Well stocked with show items. Helpful and friendly staff who are also knowledgeable about the products.
Made our buying process an enjoyable one.

Very nice their dwell range is v good and very good customer service. Great place for parking. Good variety and quality

Great location in Hedge End. Good range. Friendly and helpful staff

Brought a very luxurious corner suit from here. Long in delivery, but surely that says something about quality and demand for it. The sofa was delivered on time and feels as comfortable as the one in the showroom. Friendly service and efficient. They do not have on the shelf delivery, but each order is hade made. We have now brought 3 times from DFS in our 31yrs marriage, and will definitely go back again.

Very good experience very pleasant

Greeted pleasantly on arrival, told if we needed anything to let them know then left alone to browse without pressure. When we had obviously decided on what we wanted someone came to answer all our questions and then we made our purchase. We didn't feel under pressure at any time we were there. A very positive shopping experience.

A surprisingly great experience - we were given room to browse, no pushy sales techniques, just down to earth, great customer service from an employee called Chelsea. Put aside any reservations or preconceptions and go take a look. And we found a sofa we really, really liked! Genuine 5 stars 😊

Lots of amazing options on offer and most of them with reduced prices. The price was so much cheaper compared to other retailers, even IKEA, but the quality here is so much nicer and everything is made to order which I think is really nice. The staff were super friendly and helped me and my partner through buying our first sofa and they explained our options and extras without being pushy. They clearly explained everything and answered all our questions in a professional and kind manner

Great stock, no pressure sales, knowledgeable staff.

Went in with quite a niche set of needs and came out with a new three piece suite. Great overall experience. Great staff and customer service and ps the prices are very good too. Pay them a visit and hopefully you get the same sort of service we did.

Large store, with a good range of sofas etc to suit all budgets and tastes. We dealt with Joe, who was polite, knowledgeable, non-pushy and very friendly. A pleasure to deal with. Looking forward to the arrival of our new sofa!

As you can imagine buying sofa is not a everyday purchase, and is a big decision which has huge impact on the look of a living room. Soon as we walked in Joe was available to take my many questions i had, he showed me all the options available to me and gave me time to think for what i wanted.
I returned the following day to finalise what my order was going to be within some time i had the perfect sofa sorted. Joe was very thorough in going through my order had exceptional knowledge on the products. Very nice guy to deal with! Once again thank you Joe!

Very helpful and not pushy to buy. Good selection and better quality than most...

Joe McArthur at DFS Hedge End was brilliant, he is incredibly helpful and knowledgeable, and made the whole process of buying a new sofa set a breeze. He is a credit to the business.

Charlie made the experience of buying a sofa easy and straight forward.
No silly salesman tactics. Explained our options and let us chat amongst ourselves. No hard sale.

He even managed to entertain our 2 girls whilst doing the transaction!

Just purchased a lovely 2 seater leather sofa from DFS. The salesman Jo at the Hedge End branch was very helpful and took the time to ensure l purchased the correct sofa that suited my needs.